Claimed

8x8 - Campbell, CA

4.8

Technology
Campbell, CA

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.

4.86,401 reviews

Select a rating

Mitch H.

on Birdeye

6 months ago

I have had 8x8 service at my office for about 3 years now. It was extremely cost effective in comparison to our hard wired telephone lines from the phone company and the features with VOIP are amazing. The ability to control so many features and capabilities from any computer is a great asset to any business. I like it so much I even purchased a line for my home. There are some issues with technical support, but overall - definitely worth the money.

Business response:

Thank you for your feedback, Mitch. We're glad to hear that you have found our 8x8 service cost-effective and that you appreciate the features and capabilities of our VOIP system. We apologize for any issues you may have experienced with technical support, your feedback is valuable to us. Thank you for choosing 8x8!

Ana A.

on Birdeye

6 months ago

very fastcustomer service

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Ana! We will take this feedback and continue to provide the best for our customers.

Dave H.

on Birdeye

6 months ago

8x8 offers a cloud based, Rich featured, pbx. We currently have 5 locations with over 90 phones. 8x8 consistently provides us with excellent service. When issues arise they resolve them quickly and I would highly recommend them.

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!

monica

on Birdeye

6 months ago

Great phone service. User friendly.

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Monica.

Bryan W.

on Birdeye

6 months ago

Excellent Service. Great Customer Support

Business response:

Hi, Bryan - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.

Brian H.

on Birdeye

6 months ago

Excellent service.

Business response:

Hi, Brian - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.

Basil K.

on Birdeye

6 months ago

Fully scalable architecture that grows with our company's needs.

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Basil! We will take this feedback and continue to provide the best for our customers.

Jenna

on Birdeye

6 months ago

out of all of the VOIP services, our business went with 8x8 due to the positive reviews online. the only confusing part for setup was setting up the auto attendants, ring group and call queue but the online instructions were extremely helpful as well as the customer service. getting in touch with an actual person is easy and any issues are typically immediately resolved. would definitely recommend 8x8 for anyone looking to switch to VOIP!

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!

Adrianne B.

on Birdeye

6 months ago

8x8 is a great tool. I love that it connects to my computer and my phone so i don't miss any calls. The texting feature is also a really great tool to communicate with others.

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Adrianne.