All About Plumbing & Septic | Plumbing in 90 Old Shoals Rd - Arden NC - Reviews - Photos - Phone Number
Edit

All About Plumbing & Septic

5.0
604 reviews
(Plumbing)
 90 Old Shoals Rd, Unit 103, Arden, NC 28704

Write a review

(828) 778-2425

Write a review

5on Google, Jul 29, 2016
AAP, you are fantastic. Courtesy, convenience, scheduling and service.
We sincerely appreciate you being here/there when we needed you.
PS: Thank you Richard!
more »
Business Response:
Thank you for taking the time to review Richard's service. I know that your sewer line and septic tank have been giving you issues in the past, but our hydro jetter definitely did the trick. Sometimes a sewer line stoppage can be too much for even the strongest drain cleaning machine and that is when you need to bring in the big guns (hydro jetter). There is not a blockage that our hydro jetter can not clear. We have even removed over 100 ft of grout from a commercial sewer line in the past. Don't hesitate to give us a call if another issues arises. I really appreciate your continued business and your review. Caleb Wilson, Operations Manger
4on Google, Jul 27, 2016
Arrived at the time they said they would be there
Very efficient
Courteous technician
Would recommend to everyone
The fact that they work on weekends is a plus
more »
Business Response:
Thank you for taking the time to review Evan's service. We always offer same day service no matter the time or day. Plumbing issues don't always happen from 9-5 on the week days. That is why our phone is always answered by someone employed at All About Plumbing & Septic and we are always available to come out. There is no job to big or too small. I am glad that Evan was able to get your toilet working properly. Don't hesitate to call us at anytime for any future plumbing or septic issues. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Google, Jul 26, 2016
I had called other plumbers, no one answered the phone (I called during the lunch hour when I discovered the problem). I called "All About Plumbing". The call was answered on the second ring. I explained my situation and that I was leaving the next morning on a trip. They sent a man right over and after he assessed the problem he went about fixing it. It was done in a timely manner with great care. He was polite, considerate. He did all the clean up and even put the furniture back in place.
Other than seeing the item he replaced you would not have known he had been here. It was the best job ever. I would definitely recommend this company.
more »
Business Response:
Thank you for taking the time to review Joe's service. I am sorry that you had an issue getting hold of a plumber, but I am glad you finally found our phone number. No matter the time or the day we are always here answering the phone. We never use an answering service so each time you call us our phone is answered by an employee of All About Plumbing & Septic. We want to offer fast and immediate service to our customers. Most plumbing calls are emergencies and there is a sense of urgency to get the issue repaired quickly. A minor plumbing issue can become a very large plumbing issue if not repaired quickly. I am glad to hear that we were able to make sure that your plumbing was in good working order before you had to leave. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
5on Google, Jul 22, 2016
Good folks to work with. Very knowledgeable. Their emphasis is on quality work that last. I would recommend them to anyone! more »
Business Response:
Thank you for taking your time to review our service. You definitely nailed us on the head. We only offer quality repairs with the best products available. This enables us to offer industry leading warranties. We feel this is the only way to service our community and ensure we are helping all of our homeowners that trust us there their homes. I really appreciate your kind words and will be sure to pass it along to your service technician. Thank you for your business!! Caleb Wilson, Operations Manager
4on BirdEye, Jul 22, 2016
Very responsive to my "call for help". Someone came that very day to assess the situation and then returned promptly the next day to do the repair. They were respectful of our property and restored everything as if they had not had to dig the "big" hole that was necessary for the repair. The technicians were professional and knowledgable. I thought the repair bill was somewhat pricey but there was no time for price comparison. I would recommend them in the future. more »
Business Response:
Thank you for taking the time to review Nate, Eric, and Oscar's service. I know a water service repair is never an easy repair, but your water service was approx. 5ft deep. That makes for a much more difficult and expensive repair then normal. You will not be disappointed with your water service repair and the schedule 80 PVC fitting. We only use schedule 80 fittings because they are much thicker and stronger then the schedule 40 PVC fittings that previously broke on your water service line. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
5on Facebook, Jul 20, 2016
Just had my house replumbed, and I am very pleased with the service. Josh and Oscar were on time,very polite and worked hard all day. I am very happy with my new water lines, pressure tank and filter. I call two other plumbing outfits in my neighborhood three weeks ago, one has not called me back and the other took 2 weeks to call. All About Plumbing was ready to come out that afternoon ! I live in Waynesville and was asked why I was getting someone from Hendersonville to do the work, well because they are dependable and awesome. more »
Business Response:
Thank you for taking the time to review Josh and Oscar's service. I know a repipe of your water distribution system is a large decision to make but I am thankful you chose our company to complete your repipe. We like to make sure we never leave our homeowners without water and when repiping your home we make sure we can get most homes done in one day to make sure our customers do not have water. We are located in Arden but we do service Haywood, Buncombe, Henderson, Polk and Transylvania counties. We are able to offer the same service with no additional charge in our entire service area. You repipe comes with a 10 year warranty. That is a warranty on the work so if you sell the home it is transferable. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Jul 19, 2016
Our experience was excellent, starting with having our call answered by a manager who was ready to handle our problem. We could have had same or next-day service, but we scheduled an appointment for a convenient time two days later. Plumber Carl arrived when we expected him and made the needed repair. He also gave us good information about two projects we hoped to do and offered to prepare detailed estimates at no cost. We appreciated Carl's professionalism and friendliness. more »
Business Response:
Thank you for taking the time to review Carl's service. We always offer absolutely free estimates. I like to know exactly what a project is going to cost before I start any project. I am a planner and I need all the details laid out before I can pull the trigger on a new project. I have a feeling that a lot of our homeowners are the same way. That is exactly why our free estimates come in so handy. High service bills are a surprise that no one likes. I really appreciate your business and I hope to be hearing from you soon to help you with those projects. Caleb Wilson, Operations Manager
5on Angies List, Jul 18, 2016
My water heater was 18 years old (long past its expected lifespan). It had started dripping very slowly from the pressure relief valve's pipe, so I decided now was the time to replace it. When I called All About Plumbing, they made an appointment for me immediately on the phone for the next day. Nate arrived on time, answered all my questions about water heaters, and gave good advice. I watched as he worked. He was quick and his work was done well. He enthusiastically answered my (many) questions about plumbing in general. more »
Business Response:
Thank you for taking the time to review Nate's service. As a company we feel like the only stupid questions are the ones that don't get asked. We are here to help our community and make sure our homeowners are fully aware of what work needs to be done. If that means taking hours to help our homeowners get a full understanding of their plumbing system then that is exactly what we need to do. I know you didn't have that many questions, but if you did we are more than willing to answer everything single question. I know you will be happy with your new water heater. If you have any more questions or concerns don't hesitate to call me in the office at any time. I really appreciate your business and detailed review!! Caleb Wilson, Operations Manager
5on Angies List, Jul 18, 2016
My water heater was 18 years old (long past its expected lifespan). It had started dripping very slowly from the pressure relief valve's pipe, so I decided now was the time to replace it. When I called All About Plumbing, they made an appointment for me immediately on the phone for the next day. Nate arrived on time, answered all my questions about water heaters, and gave good advice. I watched as he worked. He was quick and his work was done well. He enthusiastically answered my (many) questions about plumbing in general. more »
Business Response:
Thank you for taking the time to review Nate's service. As a company we feel like the only stupid questions are the ones that don't get asked. We are here to help our community and make sure our homeowners are fully aware of what work needs to be done. If that means taking hours to help our homeowners get a full understanding of their plumbing system then that is exactly what we need to do. I know you didn't have that many questions, but if you did we are more than willing to answer everything single question. I know you will be happy with your new water heater. If you have any more questions or concerns don't hesitate to call me in the office at any time. I really appreciate your business and detailed review!! Caleb Wilson, Operations Manager
5on Google, Jul 16, 2016
After calling, they were at my house within 30 minutes. New water heater installed the next day. Workers very efficient and courteous. Manager called afterward to inform of pricing error - to my benefit! Would recommend. more »
Business Response:
Thank you for taking the time to review Nate's service. Waking up to a cold shower might be a good way to make sure your are fully awake, but I know no one truly enjoys a cold shower. I know your water heater replacement wasn't straight forward and we needed to install a new water heater in your crawl space. I am glad that Nate was able to get the help he needed and get your hot water back on the very next day. We pride ourselves in always being honest and when we found that your coupon was not applied correctly I knew we had to refund your money. It was a simple math mistake and I am glad that we were able to find that quickly before it caused any issues. I really appreciate your business!! Caleb Wilson, Operations Manager
5on BirdEye, Jul 15, 2016
Courteous and professional staff that assessed and helped with the replacement of my septic system, well and pipe leaks (rough winter and spring). For a long time I didn't know who to call for things like this but this family owned business is one I will refer to and refer to my friends and family. Thank you! more »
Business Response:
Thank you for taking your time to review our service. I know you have been through many plumbing and septic issues, but I am glad that you chose us to resolve all of them. As you know we stand behind our work with industry leading warranties. Being a local, family business allows us to make sure our customers happiness is our #1 priority. There is no corporate office telling us to make more money or to cut corners to increase profits. I really hope there are no more issues with your home, but if you do have an issue don't hesitate to call us anytime. We are always here to help. I really appreciate your continues business and your kind words!! Caleb Wilson, Operations Manager
5on Google, Jul 13, 2016
Perfect job pumping my septic system. The driver was very professional and made every effort to leave my house and yard in great shape. He even went back to get extra suction hose so as not to drive the septic truck through my yard. , Very professional, on schedule, and priced competitively. Will use these guys again. more »
Business Response:
Thank you for taking the time to review Tim's service. Most septic tanks do not have risers or any access from the ground level so we have to dig up the lids to service the tank. This can be intrusive and very messy. We pride ourselves in being a cut about the competition. We always make sure that we leave your yard in the best shape we can when we have completed the septic pump. We even carry the tools to cut and remove sod so we can place it back when we are done. I am glad you chose to service your septic tank before there was an issue. If you can do anything else for you don't hesitate to call us any time. We are licensed in plumbing and septic services. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Facebook, Jul 07, 2016
Josh arrived promptly this morning and diagnosed the problem in minutes. He did the repair quickly and helped out with installing a new kitchen faucet. He was very courteous and pleasant. We will definitely use your company again! more »
Business Response:
Thank you for taking the time to review Josh's service. Josh has been in the plumbing industry for most of his life and is a true master at his craft. There are very few plumbing issues that he has not seen and he is always willing to take on new challenges. He can make even difficult repairs look very simple and easy. I know you will be pleased with his repair. Don't forget to ask for Josh when you call in the future. Caleb Wilson, Operations Manager
5on BirdEye, Jul 06, 2016
My wife and I were pleased with Eric's work and quick service. more »
Business Response:
Thank you for taking the time to review Eric's service. Eric is a true professional and takes his craft very seriously. I know you will never be disappointed with his service. Don't hesitate to call us with any future plumbing or septic needs that might arise. Caleb Wilson, Operations Manager
5on Facebook, Jul 03, 2016
Karl came out and gave me a free estimate. He was very thorough, and pointed out where I could save money. Karl, Kyle, and Oscar re-plumbed the entire house. The cost was reasonable and the work was exceptional! The guys were great to have around. They were friendly and courteous. And Oscar is the man for silicone patching!! more »
Business Response:
Thank you for taking the time to review Carl, Oscar, and Kyle's service. I know we did a major plumbing repipe of your water distribution system and other plumbing fixtures in your home. I am glad to hear everything was done quickly and professionally. But that doesn't surprise me with the crew you had at your home. Everyone we have here is extremely knowledge about all things plumbing and septic. We pride ourselves in only offering the best repairs and the most professional service in our area. You do have a 10 year warranty on your water distribution system. If there is every an issue don't hesitate to call us at any time but I know you will not be disappointed in your new plumbing. I really appreciate your business and your kind words. Your review lets me know that we are still living up to our motto of serving our community in the best way possible. Caleb Wilson, Operations Manager
5on Facebook, Jul 01, 2016
Richard came out and helped us out with two issues quickly and efficiently! He's the best and we request his assistance every time! He's professional, timely and so very friendly. We got our issues fixed in no time and are most pleased! Thanks! more »
Business Response:
Thank you for taking your time to review Richard's service. I really appreciate your continued business. I know it is never a good thing when you have to call a plumber for a leak or an emergency repair but I am glad you know you can trust us to make sure you are taken care of each and every time. I really hope you don't have any future plumbing issues but if you do then Richard will be more than more than willing to come to your home to you help you in any way. Richard is a true professional. I really appreciate your continued business and you kind words about Richard's service. Caleb Wilson, Operations Manager
5on Google, Jun 24, 2016
This was one of the best service calls I've ever experienced.
I called with an emergency leak that I could not shut off at 7:30 pm on a weekday night. I got an immediate answer from Evan wh
o was working on a job in the next town. He said he would be done in about a 45 minutes and would call 30 minutes before coming to my house. He called exactly in 30 minutes and showed up 15 minutes later.
He was personable, pleasant, and a real professional. He worked fast, was very neat and thorough.
I will call All About Plumbing every time I have a plumbing need. I highly recommend them. You know just as well as anyone, plumbers can be as expensive as doctors, but for me, this was a time it was well worth the cost.
more »
Business Response:
Thank you for taking your time to review Evan's service. We do offer 24/7 service with no additional charge. I know Evan had a busy evening that day, but I am glad he was able to come quickly and get all your repairs done efficiently. Evan is a true asset to our family business and is a true professional no matter what time of day or night that you call him. I really hope you don't have any future plumbing issues but if you do don't hesitate to call us at any time. Don't forget to ask for Evan. I really appreciate your detailed review and your business!! Caleb Wilson, Operations Manager
5on Home Advisor, Jun 21, 2016
Very professional, timely, and friendly. Came out first thing the next day to pump out our septic. more »
Business Response:
Thank you for taking the time to review our service. Pumping your septic tank is a very important maintenance issue that needs to be done to every home that has a septic system. I am glad we were able to help you with maintaining your septic system. Please don't hesitate to call us in the future for any plumbing or septic need you may have. Thank you for your business!! Caleb Wilson, Operations Manager
5on BirdEye, Jun 20, 2016
To Whom This May Concern: The purpose of this letter is to let you and your company understand how pleased my wife and I are with the services we have received from ALL ABOUT PLUMBING over the past couple of years. Just over a year ago, Nate Rice from your customer installed a water pump for us in our house in Oleta Falls. During the past year, we had no problems whatsoever with that water pump, but today, my wife and I noticed a bit of water on the basement floor, and it appeared as though the water was leaking from our "new" water pump. We immediately pulled up Mr. Rice's business card, and we called ALL ABOUT PLUMBING. We described our concerns, and within 90 minutes, you folks had Mr. Evan Rhinehart at out house to check on our water pump problems. We were pleasingly surprised to learn that Mr. Rhinehart (or any of your workers) could arrive at our house on such short notice! Thank you. It took Mr. Rhinehart just serveral mintures to figure out that there was a very small hole in a section of the water pump that was never supposed to have a hole there. He let us know that he could/ would go get that piece, then he would be able to come back to our house and install that piece correctly. (My wife and I will be going out of town by 9:00 AM tomorrow morning, so it was a great relief to us to learn Mr. Rhinehart and ALL ABOUT PLUMBING could solve our problems so quickly.) Again, thank you. As Mr. Rhinehart was working on the water pump, I took the advantage to speak with him for a bit. (He did point out to me that he didn't want to move along too quickly because the "sealant" he was using between the 'pipes' didn't dry up immediately.) Still, Mr. Rhinehart made it clear that every step he was taking in repairing our water pump was necessary and was being done correctly. From what I can tell, from all the running water in the house, as well as the lack of a wet floor in our basement, I feel Mr. Rhinehart did a fine job on our water pump, and my wife and I will not hesitate to call ALL ABOUT PLUMBING again, should we need any plumbing work in the future. more »
5on Angies List, Jun 17, 2016
Installed new kitchen faucet.
Called All About Plumbing on Sunday afternoon when our kitchen faucet had a major failure which was dumping water into the under-sink cabinet. ?Evan Rhinehart was o
n call and?came within an hour to install a new faucet. ?He did a great job and left no mess. ?The installation carries a one-year warranty. ?Evan obviously knew what he was doing which gave us confidence that we wouldn't have any more problems. ?We will definitely have Evan do all plumbing jobs for us in the future and will recommend him to all our friends. more »
Business Response:
Thank you for taking the time to review Evan's service. Evan is a great plumber and a fantastic asset to our family business. His willingness to work and knowledge is second to none. I am glad that he was able to get your faucet replaced this weekend so you were not without your kitchen sink for a time. No one likes to do the dishes, but when you kitchen sink isn't working you have to be creative with a chore that no one already likes. I am glad no one had to experience doing the dishes in the tub or outside with the garden hose. I hope you don't have any future plumbing issues but don't hesitate to call us anytime if you do and you can always request Evan. I appreciate your business. Caleb Wilson, Operations Manager
5on Google, Jun 17, 2016
On a recent Sunday afternoon our kitchen faucet had an unusual major internal failure which caused a huge leak into the cabinet below. Evan came within an hour to install a new faucet. The job was done quickly with no mess left behind. He did a great job and even provided unrelated information about how to handle our HVAC system while we were out of town. We will be recommending All About Plumbing to all our friends and will definitely use this company for all future plumbing needs. more »
Business Response:
Thank you for taking the time to review Evan's service. Evan is a great plumber and a fantastic asset to our family business. His willingness to work and knowledge is second to none. I am glad that he was able to get your faucet replaced this weekend so you were not without your kitchen sink for a time. No one likes to do the dishes, but when you kitchen sink isn't working you have to be creative with a chore that no one already likes. I am glad no one had to experience doing the dishes in the tub or outside with the garden hose. I hope you don't have any future plumbing issues but don't hesitate to call us anytime if you do and you can always request Evan. I appreciate your business. Caleb Wilson, Operations Manager
5on Angies List, Jun 17, 2016
Called All About Plumbing on Sunday afternoon when our kitchen faucet had a major failure which was dumping water into the under-sink cabinet. Evan Rhinehart was on call andcame within an hour to install a new faucet. He did a great job and left no mess. The installation carries a one-year warranty. Evan obviously knew what he was doing which gave us confidence that we wouldn't have any more problems. We will definitely have Evan do all plumbing jobs for us in the future and will recommend him to all our friends. more »
Business Response:
Thank you for taking the time to review Evan's service. Evan is a great plumber and a fantastic asset to our family business. His willingness to work and knowledge is second to none. I am glad that he was able to get your faucet replaced this weekend so you were not without your kitchen sink for a time. No one likes to do the dishes, but when you kitchen sink isn't working you have to be creative with a chore that no one already likes. I am glad no one had to experience doing the dishes in the tub or outside with the garden hose. I hope you don't have any future plumbing issues but don't hesitate to call us anytime if you do and you can always request Evan. I appreciate your business. Caleb Wilson, Operations Manager
5on Angies List, Jun 11, 2016
Replaced failed well pump pressure bladder and controls
Was pleasantly surprised they did not charge extra to go ahead and complete needed service over the weekend.? Arrived same day to evaluate
, provided reasonable estimate on the spot and arrived the next morning with all parts to complete the job. Price seemed in the ballpark based on some internet searching for similar service.? Frankly, even if another bid had come in a little lower, I would still be pleased.? Evan, the plumber who did the work was very professional, explained the details clearly and taught me a few things I didn't know to help in the future. Everything was done promptly, as stated, the work area left clean and?the repair complete.? I will certainly call them again when I have any plumbing, well-pump or septic issues. Thank you for a job well-done. more »
Business Response:
Thank you for taking the time to review Evan's service. When you initially called in on Friday and described the issue I knew we needed to look at your pressure tank and well system immediately. Your well system was short cycling which causes the well pump to turn on and off much more frequently than it is designed to. This can cause the well pump to burn out prematurely, leaving the homeowner needing to replace the pressure tank as well as the well pump. I wanted to avoid this situation at all cost. I am glad that Evan was able to get out there on Friday evening to diagnose the issue quickly and come back Saturday morning to make the needed repairs. This is great example of why we always have on call technicians and never charge overtime for the weekend or night shifts. No one wants to go a weekend without water just to avoid an overtime charge. I hope you don't have any more plumbing issues but we are always here to help. I really appreciate your business! Caleb Wilson
5on Angies List, Jun 07, 2016
more »
Business Response:
Thank you for taking the time to review our service. We appreciate your business and your review. Caleb Wilson, Operations Manager
5on Home Advisor, Jun 05, 2016
After small backup-started calling plumbing people (Saturday); This is the only company that replied to my many messages. Had excellent customer service; Bud was extremely courteous and efficient. offered good advice and even came on Sunday. All companies need more employees like Bud. Thanks MUCH!!! more »
Business Response:
Thank you for taking the time to review Bud's service. We are always here to help. No matter the time or day of the week someone employed by All About Plumbing & Septic answers the phone. I feel that being available and responsive is the first step in making sure we take care of our customers. A septic tank should be serviced every 3 to 5 years but with everyone's fast paced scheduled it can easily slip your mind. That's when your septic tank will tell you it is ready to be serviced. Everything will start to gurgle and back up into your home. When that happens it has to be serviced asap or a flood of sewage can back up into your home. I am glad to hear that Bud was able to get out there on Saturday to service your septic tank and give your system relief. If you need anything else don't hesitate to give us a call at any time. Russell Wilson, General Manager Septic Division
Page 7 of 25

Contact

Edit

About

Edit
All About Plumbing & Septic is a local, family owned business that helps you solve all of your plumbing issues by providing clean, professional and friendly technicians with state-of-the-art equipment. We offer services in both residential plumbing and commercial plumbing in Hendersonville, NC and surrounding areas! Whether you need plumbing services, water heater repair, sewer lines services or more, All About Plumbing & Septic can help!
As a company you can rely on, we complete plumbing services jobs on time and offer work you can trust. We work with efficiency paired with good old-fashioned honest service. Our state-of-the-art equipment, such as our video inspection camera and locator, takes the guesswork out of finding your plumbing problem and allows us to pinpoint the exact location of your drain problems, eliminating extra work and cost in the process.

We are licensed professionals who are trained to respect you and your home. We offer 24/7 service at no extra charge. Your call will always be answered by an All About Plumbing & Septic employee and not an answering service or voicemail.

We serve residential and commercial clients in Western NC including Buncombe, Henderson, Transylvania, Haywood and Polk Counties with local technicians living in these areas. We also offer free estimates and upfront pricing to avoid any unpleasant surprises when your job is complete. For your residential plumbing and commercial plumbing needs in the greater Hendersonville, NC area, contact All About Plumbing & Septic today!
more »

Review summary

5  542
4  13
3  1
2  1
1  
47 reviews with no rating
5.0
604 reviews

REQUEST APPOINTMENT

Date
Time :