Kevin Durant Featured BirdEye

26 Oct Connected customers can bring Kevin Durant to your door. What are you waiting for?

Customers are all connected online, and their comments have serious power. If they like your business, they’ll spread the word far and wide, bringing more customers through your door–possibly even an NBA all-star.

Kevin Durant of the Golden State Warriors may be a famous athlete with thousands of fans–he’s also a connected customer. New to the Bay Area, Durant posted in a Reddit forum asking what in the area he should check out.

 

 

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He received hundreds of responses, which is to be expected, but what happened next is pretty crazy: he actually acted on them. Users’ recommendations brought Durant to local favorites like Philz Coffee, Amoeba Records, and Ike’s Sandwiches. These businesses were thrilled not only about the national celebrity in their stores, but also about the online buzz Durant’s visits have generated for their brands.

 

Looks like we know where Durant will be grabbing lunch every day…forever

 

 

Customers trust other customers most. The most influential promotional content is authentic testimonials from satisfied customers: 92% of customers read online reviews before making a purchase decision. Just like Durant, they act on what they read from other customers.

 

Enthusiastic Oakland resident keeps it real with some expert burger advice.

Enthusiastic Oakland resident keeps it real with some expert burger advice.

 

 

Now Durant knows what’s what in The Bay, all thanks to happy customers’ voices.

Get your customers talking, get more customers. It’s that simple.

See how BirdEye can help you get 100s of new authentic customer reviews, fast.

 

About BirdEye

With BirdEye, it’s easier than ever to get new authentic customer reviews, building trust that leads to more sales. In today’s reputation economy, BirdEye provides the eyes, ears and algorithms necessary to create the five-star customer experiences that keep your business at the top.

Want to see it in action? Visit birdeye.com/scan-business/. To learn more, go to birdeye.com or call toll-free #1-800-561-3357. Follow us on LinkedInFacebook and Twitter.