BirdEye_Reviews_Mobile_App
19 May
BirdEye’s new mobile app fits customer experience management in your pocket

Businesses can now take control of customer experience and reputation on-the-go   We're thrilled to announce the debut of BirdEye's mobile app, which fits all the platform's sophisticated features in your pocket. Now, business owners can stay connected to real-time customer conversations anytime, anywhere, from any mobile device. [blockquote...

In_Moment_Car
07 Mar
In-Moment Customer Feedback: Every Second Counts

Customer experience is determined in the blink of an eye. The BirdEye platform provides immediate solutions that transcend demographics using in-moment feedback tools that prevent problems before they occur, letting you engage with every customer when sentiment is still fresh.   Customer feedback is mobile It's shared in an...

BIRDEYE_HOTTESTCOMPANY
13 Nov
BirdEye Selected Hottest Company by Plug and Play Tech Center

We're incredibly tickled over being named Hottest Company by Plug and Play Tech Center, the global leader in monitoring disruptive companies in the digital space. BirdEye was selected from a portfolio of 300+ companies that were evaluated on four parameters – Growth, Business Model, IP Value and Leadership Team. Based in Sunnyvale,...

beachscene
26 Jun
Hospitality, Travel Industries Embrace Transparency in Online Reviews

Transparency, authenticity and acting on feedback lead to consumer trust, improved online reputation and more customers. The tides of change have taken hold in the world of commerce. Today's consumers, particularly millennials, are increasingly turning to customer reviews for key information in making buying decisions. On your next vacation, would you...

BirdEye Enterprise Analytics
12 Feb
Enterprise CMOs Now Have a Finger on the Pulse of Competitors’ Customers

BirdEye launches Competitor Analytics using proprietary Natural Language Processing and Machine Learning   Enterprise CMOs can benchmark vs. competitors on customer sentiment, reviews & ratings, keywords, operational metrics   Today, BirdEye announced the launch of Competitor Analytics as part of its comprehensive enterprise platform. Competitor Analytics provides enterprises with competitive...

Team surgeon at work in operating room.
10 Feb
BirdEye for Healthpointe

Healthcare enterprise improves patient care & satisfaction with BirdEye reputation platform   Healthpointe, a multidisciplinary healthcare organization offering a full range of occupational medical services, is a leader in integrating cutting edge technology to achieve their mission of continuously seeking ways to improve patient satisfaction.  [blockquote text="“We look for innovative...

3Imacs_Insights_Birdeye
18 Dec
BirdEye Launches Enterprise Analytics

One-Stop Reputation Management for Thousands of Locations Good news from BirdEye for enterprise! We're excited to announce the launch of a batch of powerful analytics capabilities on the BirdEye platform geared exclusively for enterprise. The new enterprise analytics tools are built upon our industrial strength online...