SMBSOLUTIONS_Header2
22 Sep
SMB Solutions: Marketing Your Online Reputation

Online reputation management is crucial to conversion. Even if your current brand marketing strategies are helping your search engine ranking, you're unlikely to get any new customers if your business shows up on Google with a poor online reputation. Your own advertisements and SEO efforts can...

In_Moment_Car
07 Mar
In-Moment Customer Feedback: Every Second Counts

Customer experience is determined in the blink of an eye. The BirdEye platform provides immediate solutions that transcend demographics using in-moment feedback tools that prevent problems before they occur, letting you engage with every customer when sentiment is still fresh.   Customer feedback is mobile It's shared in an...

Chipotle-1940x1028
01 Feb
What do customers want from Chipotle in 2016?

E. coli with a side of guacamole?   It’s never comforting to hear your tacos may be seasoned with disease. Chipotle, the burrito chain built on serving “food with integrity”, has severely contaminated its reputation with 55 virus outbreaks in 11 states across the US in 2015....

BIRDEYE_HOTTESTCOMPANY
13 Nov
BirdEye Selected Hottest Company by Plug and Play Tech Center

We're incredibly tickled over being named Hottest Company by Plug and Play Tech Center, the global leader in monitoring disruptive companies in the digital space. BirdEye was selected from a portfolio of 300+ companies that were evaluated on four parameters – Growth, Business Model, IP Value and Leadership Team. Based in Sunnyvale,...

beachscene
26 Jun
Hospitality, Travel Industries Embrace Transparency in Online Reviews

Transparency, authenticity and acting on feedback lead to consumer trust, improved online reputation and more customers. The tides of change have taken hold in the world of commerce. Today's consumers, particularly millennials, are increasingly turning to customer reviews for key information in making buying decisions. On your next vacation, would you...

Reputation Management & Online Presence report
29 Apr
BirdEye Launches Free Presence & Business Reputation Diagnostics Tool

Scan Your Business app enables any business to run a free instant report of how their business appears on 50+ consumer sites We're excited here at BirdEye to announce today's launch of Scan Your Business, a free app for businesses to quickly assess their online presence and business...

BirdEye Enterprise Analytics
12 Feb
Enterprise CMOs Now Have a Finger on the Pulse of Competitors’ Customers

BirdEye launches Competitor Analytics using proprietary Natural Language Processing and Machine Learning   Enterprise CMOs can benchmark vs. competitors on customer sentiment, reviews & ratings, keywords, operational metrics   Today, BirdEye announced the launch of Competitor Analytics as part of its comprehensive enterprise platform. Competitor Analytics provides enterprises with competitive...

3Imacs_Insights_Birdeye
18 Dec
BirdEye Launches Enterprise Analytics

One-Stop Reputation Management for Thousands of Locations Good news from BirdEye for enterprise! We're excited to announce the launch of a batch of powerful analytics capabilities on the BirdEye platform geared exclusively for enterprise. The new enterprise analytics tools are built upon our industrial strength online...