Case study: Redstone Residential

In-moment engagement fuels tenant satisfaction

Redstone Residential redefines customer support: this property management company jumps on tenant issues the second they surface, resolving them in real-time to improve tenant experience. With BirdEye, Redstone transformed online feedback into a powerful driver of retention. Thanks to Redstone’s proactive engagement, both tenant satisfaction and search rankings skyrocketed, bringing in more tenants and increasing revenue.

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