Automatically collect hundreds of new reviews on sites like Google, OpenTable and Facebook to build an online reputation that brings in new customers.See a free personal demo
Boost ratings, fast. Easily gather new reviews from your customers via automated SMS and MMS alerts sent to their mobile devices. Intelligent deep linking directs them to crucial sites to post on -- Google, OpenTable and Facebook. BirdEye allows you to customize all text messages and emails.
Local listings are the third most influential factor in search engine rankings. Keep up-to-date and consistent business information (name, address and phone) across 50+ review sites that matter most to your customers so you’re found easily in online searches.
Display all your best reviews and updated business information on your personalized business micro-site from BirdEye -- optimized for search engines and indexed by Google.
Customers are talking every second. Monitor your reviews from all the major sites like Google, OpenTable, and Facebook -- all from one clean dashboard. Easily listen and respond to what your customers are saying about you in real-time and manage negative customer reviews before problems escalate. Negative feedback is kept private and confidential, directed straight to you for quick issue resolution.
Turn customer into advocates! Automatically publish the reviews of your choice on any site you manage -- your website, blog, and social pages like Facebook, Twitter and Google+.
Prompt satisfied customer to share feedback to sites that matter to you, like Google and OpenTable, amplifying happy customer voices across the web.
Monitor and engage with customer feedback on social channels in real-time, without missing a hashtag. Answer customer questions and solve customer issues before they escalate. Interact with customers to build a personable, reliable online reputation.
Get video reviews via BirdEye's mobile app, which fits the platform's features in your pocket for on-the-go review management.
Get results quickly with premier customer service and a dedicated support representative.