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RingCentral - Belmont, CA

4.8

Telecommunications
Belmont, CA

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.816,329 reviews

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Stephanie T.

on Birdeye

11 months ago

Great implementation team, fast and efficient. Customer service easy to reach and very knowledgeable.

Business response:

Thank you so much for your review, Stephanie. We're so happy to hear about your experience, and we'd love it if you shared some public feedback by leaving a review at ringcentral.com/g2

Meagan B.

on Birdeye

a year ago

New client here! We're about a month into our implementation and things are going well. All implementation advisors were VERY helpful! A few things not disclosed to us that were a bit frustrating to find out about later--First, there is no way to have a shared contact directory within RingCentral. We have multiple users in our clinic that need access to all updated patient contact information, so we have had to outsource contacts through Google contacts and sync them with EACH RingCentral User account. This creates lag time ... read more

Business response:

Meagan, thanks for telling us about your experience. If we can improve your experience, reach out to Support: https://support.ringcentral.com/contact-support.html or contact the Review Team via email to keep the conversation going: Review@RingCentral.com

Shop S.

on Birdeye

a year ago

Tech knew exactly what issue was that I was having and pointed me to quickly correct it.

Business response:

Thanks for your feedback. If you’d like to tell us more about your experience or need assistance in the future, feel free to reach out to the Review Team via email: Review@RingCentral.com

Caren D.

on Birdeye

a year ago

Love it so far and their customer service is excellent every time we talk with them.

Business response:

Thanks for your feedback. If you’d like to tell us more about your experience or need assistance in the future, feel free to reach out to the Review Team via email: Review@RingCentral.com

Leonel H.

on Birdeye

a year ago

Great work

Business response:

Leonel, we’re so happy to hear about your experience. Thanks for taking the time to leave us a review. We’d love to continue the conversation and hear more, reach out to the Review Team: Review@RingCentral.com

Daniel P.

on Birdeye

a year ago

Very helpful and knowledgable

Business response:

Thanks for taking the time to leave us a review. If you need, feel free to contact Support here: https://support.ringcentral.com/contact-support.html you can even reach out to the Review Team via email: Review@RingCentral.com

Bradley A.

on Birdeye

a year ago

Customer Service is great! They called me within an hour after leaving a message twice. Both representatives expertly handled my inquiries.

Business response:

Bradley! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.

Coast A.

on Birdeye

a year ago

Customer service rep walked my through exactly what I needed to do to get my phone up and running. She was very patient in working with me.

Business response:

Thanks so much, Coast! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!

Carrie L.

on Birdeye

a year ago

The IT Staff are very informed and very helpful and always quick to respond to my need or my issue. Very friendly staff. Very prompt response to my service need as well.

Business response:

Carrie, we're so glad to hear you've had a great experience! Thanks for sharing your feedback and taking the time. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.