RingCentral | Phone System
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RingCentral

4.8
7189 reviews
()
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on BirdEye, Mar 02, 2017
The gentleman who helped me was very knowledgeable and helpful. His instructions were very clear and he was also extremely polite. more »
5on BirdEye, Mar 02, 2017
Marco was extremely helpful and knowledgeable, assisting me with the issue with the handset and and altering my account details. more »
5on BirdEye, Mar 02, 2017
Everyone was extremely professional, very nice to talk to and very helpful. Their knowledge of you product and explain it was fantastic! more »
5on BirdEye, Mar 02, 2017
Mike was extremely patient with helping me navigate and setup service. I would recommend the service just because of the support Mike conveyed. Thanks Mike more »
5on BirdEye, Mar 02, 2017
I had reported one of these issues previously - but marked the case as non urgent. I had not had anyone contact me about this and it was only when I reported the fault again, along with another two that I had a response. Ciara was fantastic - a credit to your team more »
5on BirdEye, Mar 02, 2017
Gena was extremely helpful and finally got the issue resolved. I have been speaking with people at RingCentral since last December regarding this issue but Gena was finally able to prove the problem was on our end and our IT department had to resolve it. Thank you for your wonderful service. more »
5on BirdEye, Mar 02, 2017
Sean's support was perfect! He solved the problem quickly and intuitively. He made me feel at ease and did everything with speed and clear communication. more »
5on BirdEye, Mar 02, 2017
This experience was excellent. Adrian was able to handle the phone set up thru my laptop. Fantastic! more »
5on BirdEye, Mar 02, 2017
Richard was extremely knowledgeable and able to work at a fast pace. It was not a frustratingly slow experience as with most support technicians that are less capable and need to work off of a cheat sheet. Very happy with the speed of resolution and outcome! more »
5on BirdEye, Mar 02, 2017
I really appreciated the help today! Not only did she walk me through it, so I updated what I needed, I did it myself with her guidance, so now I know how to help myself next time :) Thank you! more »
5on BirdEye, Mar 02, 2017
Although my initial concern was unable to be resolve, just for the fact that the number was unavailable, the representative did everything possible to assist me. Thea was very knowledgeable, prompt and helpful; great support! more »
5on iTunes, Mar 01, 2017
Great app
Does what it is designed to do. Receive, place calls and Retrieve messages. Your personal phone number stays anonymous.
more »
5on BirdEye, Mar 01, 2017
I just love your phone support! It takes me much less time to call your phone support to resolve an issue rather than trying to fix it myself. It saves our office a lot of admin time. Thanks! more »
5on iTunes, Mar 01, 2017
Great app
Love this app. It's awesome. It can do anything you can imagine with a phone number.
more »
5on BirdEye, Mar 01, 2017
My customer representative was extremely helpful and walked me through exactly what I needed to fix my problem and had a great customer service tone in her voice and was eager to help and make sure I was happy. more »
5on BirdEye, Mar 01, 2017
Aside from the wait time, the representative did an exceptional job helping me. He was a pleasure to deal with. Thank you more »
4on BirdEye, Mar 01, 2017
Although it took a long time to resolve (an hour or so) I am happy with the resolution and Donald was very thorough in making sure everything worked to my satisfaction before ending the service call. more »
3on iTunes, Mar 01, 2017
It's alright. Could be a lot better.
I see everyone complaining about their messenger app, and I don't really have a problem with that. Granted, I don't use Glip at all, but I don
't care that it is there. The bigger issue is that calls don't always ring through to my phone. Our system is set to ring all simultaneously but we will all be in the same room and only one or two out of four phones will ring. This worries me. Are there times when none of the phones are ringing? Makes me feel like we might be missing some calls. more »
4on BirdEye, Mar 01, 2017
Carlo solved the immediate issue, and referred to someone creating a voice message as the probable problem. When he relocated the message, the reason for my call was satisfied. Thank you. more »
5on BirdEye, Mar 01, 2017
Jennifer was courteous, professional and fixed things I was even aware of, she went above and beyond. That's what I call customer service. Thank you Jennifer! more »
5on BirdEye, Mar 01, 2017
Maria with the Support Team did a great job and had my issue resolved within the first minutes of the call. She was courteous, professional and very knowledgeable. Thanks to Maria for the great support. more »
5on BirdEye, Mar 01, 2017
The young lady I spoke with was so patient and helped me work through my issues; even when I had to pick up the phone and speak with a client she did not end our chat session. When the chat got disconnected she called me on the phone! Awesome customer service. more »
5on BirdEye, Mar 01, 2017
The service representative I dealt with, Camille was wonderful. She was very knowledgeable and patient! She did a great job. more »
4on BirdEye, Mar 01, 2017
I enjoyed the expertise that the service representative has. He was able to handle all of my questions. I would recommend this service to others. more »
4on Getvoip, Mar 01, 2017
Overall our company is very happy with Ring Central. For what we pay we get a good number of features we use regularly. There are also many we haven’t had time to learn how to use.
Some of the
features we use are really very helpful and give us just what we need. The voice quality is almost always very good (we have a fast internet connection). Virtually the only times we have voice quality problems is with Ring Central’s support team.
I’ve recommended Ring Central to our clients and other small businesses.
more »
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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

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Review summary

5  5811
4  1088
3  205
2  4
1  1
60 reviews with no rating
4.8
7189 reviews