RingCentral | Phone System
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RingCentral

4.8
7538 reviews
()
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on BirdEye, Apr 07, 2017
Get support! Very educated of the product and very friendly on the phone. The ONLY downside to my support call was the time it took waiting on hold to get to someone. Overall very happy with support. more »
3on iTunes, Apr 07, 2017
Good
Needs stability in call quality and conference feature
more »
5on BirdEye, Apr 07, 2017
Neil was awesome! My boss was fairly vague in his request and Neil made sure my issue was handled and walked me through the steps. Definitely appreciated the customer support I received! more »
4on iTunes, Apr 06, 2017
Great app
It's not perfect but I love ring central.
more »
5on iTunes, Apr 06, 2017
Excellent business phone app
I love this! Everything I wanted, great support, a complete 180 degree turn from my previous provider!
more »
5on BirdEye, Apr 06, 2017
Barbara was wonderful. I have been rather struggling with this problem for a while. We opened a case on this last November and it was never resolved and later I learned it was closed. The gentleman who helped really tried to help but could not resolve my problem. Barbara, however, was very proficient and knowledgeable and resolved my issue quickly and professionally. I really appreciated her time and wisdom and knowledge. more »
5on BirdEye, Apr 06, 2017
Very difficult to find the help menu. The FAQ section did not have what I was looking for and I never saw a way to go from that page (or many other Support Pages) to the on-line chat. Once I stumbled upon on-line chat, I was completely satisfied. Daisy was very helpful, clear, and went the extra mile to make sure I was satisfied. more »
5on iTunes, Apr 06, 2017
Great App
This app keeps me from having 2 phones. I get all calls on one device.
more »
5on BirdEye, Apr 06, 2017
Very helpful, really appreciated the direct contact and follow up access and the amount of time she spent with me in going extra mile to resolve this issue. Very satisfied. more »
5on BirdEye, Apr 06, 2017
Raya was extremely helpful and took care of everything for me. She is fantastic. She even walked me through how to make changes on my own in the future and explained why i was having issues with my settings in the first place. Thank you! more »
5on BirdEye, Apr 06, 2017
We were having the same issue with different phones, several times. I must say that the technical support at RingCentral was always very helpful (well out of the 6- 7 times we called only had an issue with one) and knowledgable about how to fix the problem. They were very polite and patience as well. more »
5on BirdEye, Apr 06, 2017
Michael did a GREAT JOB! We were disconnected several times and used 2 different phone numbers but he followed up with me and made sure my problem was resolved. Thank you Michael for doing a GREAT JOB! more »
5on BirdEye, Apr 06, 2017
The support person was very knowledgeable and should be complimented on their service. He was intelligent and thought through what I was trying to accomplish and made a very good suggestion on how to handle the matter. more »
3on BirdEye, Apr 05, 2017
The rep was amazing and called me back at least 5 times to check that everything is set up correctly. She is very caring and I really appreciated that. The time it took was too long - over an hour and then follow up calls. Basic set up should not be that long. Thank you. more »
4on BirdEye, Apr 05, 2017
Amy was great. When I was not able to take the call we arranged a new time and she was very prompt on follow up. She worked the case to completion! more »
5on BirdEye, Apr 05, 2017
Ceasar was great. Our fax machine line was out of order and he helped explain how to send out a fax with ring central. Super easy and we were sending out faxes within 5minutes. He was very helpful and patient. more »
5on BirdEye, Apr 05, 2017
I love RingCentral. Your customer service amazing everyone is trained very well and does everything to assiste me any time I have an issue - my only drawback is the time limititation that they are available I loved it when you guys had 24 hours verses now. Otherwise everything is great! more »
5on BirdEye, Apr 05, 2017
Very pleasant speaking with Holly. Extremely professional, polite and courteous. Great Experience!!! more »
3on BirdEye, Apr 05, 2017
Support was very responsive and provided me enough information to quickly resolve most of my issue. Part of the problem seems to be the application's response to changing network conditions (i.e. when I attach to/disconnect from the company VPN). This isn't Support's fault, but it does make it harder for me to use the product, so I reduced my overall rating a bit. more »
5on BirdEye, Apr 05, 2017
The representative I spoke to was extremely helpful and quick to resolve the issue. TWO THUMBS UP! more »
5on BirdEye, Apr 05, 2017
Anthony was awesome, explained everything to my understanding, was patient, and very thorough; making sure to answer every question and explain further information that he felt I may need to know, which was so helpful. He did it all with a sooth tone, instead of becoming irritated, as I may sometimes experience from other services. He was perfect and I appreciate his time and support. more »
5on BirdEye, Apr 05, 2017
The technician was knowledgeable, patient, and precise in his instructions. I wish all my customer assistance interaction could be done by people with this level of professionalism. more »
5on BirdEye, Apr 05, 2017
I had to call back twice but that was at the fault of myself. All three of the reps i spoke with were awesommmme to say the least. I am in Customer Support and your reps are a superb example of how to provide a good customer experience! more »
5on BirdEye, Apr 05, 2017
I initially contacted RingCentral through the website / chat menu, but was told to contact RingCentral by phone. Rom was very thorough explaining how to resolve my issues and walked me through it step by step. He was extremely helpful and glad I called. Great Support! more »
5on BirdEye, Apr 04, 2017
The operator was very helpful and sorted out a difficult technical problem very easily. It took some time but i was very please he resolved it for me. more »
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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
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Review summary

5  6084
4  1151
3  218
2  4
1  1
60 reviews with no rating
4.8
7538 reviews