RingCentral | Phone System
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RingCentral

4.8
7952 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on BirdEye, Jun 13, 2017
Excellent Customer and Technical Support service. Very knowledgeable and easy to understand. Stepped me through the process seamlessly. Keep up the Great service!! more »
3on iTunes, Jun 13, 2017
Version : 9.1.0
Please update the following:
When you import a document and it doesn't have a name. There should be a way to edit the filename and give it a meaningful name on my iPad
without have to leave the app to do so. Please fix and update.
What can't you import a ring Central document from your regular email on your iPad to send?
Otherwise, I have no complaints about the app. Been using it for years while traveling on the roads. Thanks for all you do. Fix that and a new rating of 5 star from me.
more »
5on BirdEye, Jun 13, 2017
Ring Central Technical Support is always there and can answer my questions. I appreciate the RingCentral Support because they do an excellent job! more »
5on Getvoip, Jun 13, 2017
Fairly priced option for me – rather than buying a fax machine and extra phone line. more »
4on iTunes, Jun 13, 2017
Version : 9.1.0
Works as advertised & is getting better
I like it
Still works
more »
5on iTunes, Jun 13, 2017
Version : 9.1.0
Great integration and sound quality
Works great... texting is easy, transfer to others... should probably not have the app ring your cellphone by default!
more »
5on BirdEye, Jun 12, 2017
This Support person was amazing. Great service, great follow-up, held my hand through every issue and process. I would hire this person without a doubt. more »
5on BirdEye, Jun 12, 2017
Ours was sort of a strange issue and Sean did a very good job handling it. He was patient and saw to it that our problem was eventually resolved. more »
5on BirdEye, Jun 12, 2017
New start up support, getting me set up to go. Having had extremely poor service from previous supplier (Unicom) was incredibly relieved and pleased to get through quickly and be dealt with in a concise, helpful manner without being made to feel dated. The lady I spoke with was patient and friendly and made the whole experience easy. more »
5on BirdEye, Jun 12, 2017
Rang the first time, waited for around 40 minutes to be told that there was a problem with the systems and please call back in an hour or two. Once I got through the problems was resolved after a few issues, so I am happy more »
5on BirdEye, Jun 12, 2017
The support agent was very patient and helpful, even when it was determined that the problem was an error on my part. Please note, I tend to hardly ever answering '10' on surveys such as this, so the fact that I gave all '9's on this means I am very pleased with the service. more »
4on iTunes, Jun 12, 2017
Version : 9.1.0
Storage
I have had this app for a few years and appreciate what it does for the business. The call recording is a must-have and is extremely useful in our day-to-day routin
es. Using the Wi-Fi calling was frustrating when I first started using it, it would drop calls and not call out correctly. However I now have the calls forwarded directly to my cell and that way I don't have to use Wi-Fi phone. I also have installed a Yeahlink phone in the office that has helped out tremendously for outbound calls. It has its issues but it works really good for me. more »
5on BirdEye, Jun 12, 2017
Mark was so patient. We had to do quite a bit of troubleshooting on my end, but we were able to get the issue resolved and Mark was extremely helpful throughout the call. He thanked ME for MY TIME... that was amazing. Thanks, Mark! more »
5on BirdEye, Jun 12, 2017
Jessa was absolutely fantastic. Walked me through the steps, and resolved my issue. more »
5on BirdEye, Jun 12, 2017
Initially waited 2 hours on hold but was advised you had a system issue. The rep handling this case did so in an extremely professional and courteous manner. Did an outstanding job!! One of best experiences with support I have had in 5 years. Bravo more »
5on BirdEye, Jun 12, 2017
Difficult problem to resolve, but Frisalyn was very helpful in the end to get resolved. Dealing with multiple vendors can be difficult to resolve issue which is in part why so many contacts with the help desk. Thanks more »
5on BirdEye, Jun 12, 2017
Mica was very knowledgeable, courteous, and efficient. I was on hold for over a half an hour, which I really don't have time for, but once my call was put through .... Mica handled everything in very timely manner. Wish all my calls were that easy. Thank you and I hope you appreciate her as much as I did and do. more »
5on iTunes, Jun 11, 2017
Version : 9.1.0
Great
Ring central has it all!!
SMS, meetings, Glip and all types of features which make business a breeze!
more »
5on Whichvoip, Jun 09, 2017
Excellent Service
Controlling inbound and outbound calls with the included features has made running my business easy to manage.
more »
5on Capterra, Jun 09, 2017
This makes managing quality control for our scheduling department a breeze!
Pros: I like how well organized and easily accessible the audio recordings are plus the recording quality is incredibl
y clear, which has helped tremendously in making sure processes and protocol are being implemented and executed properly.
Overall: It has helped the training in our scheduling department tremendously!
I have no complaints with this software; it has worked exactly as described and done exactly what I need it to do.
more »
5on G2crowd, Jun 09, 2017
Great VoIP Phone system for SMB
What do you like best?
-Tons of features included in each plan
-Easy to use admin portal
-Reliable service and support
What do you dislike
?
-Lack of local dial-in numbers for conference calls in many area codes
-Doesn't work well with certain large scale fax machines
Recommendations to others considering the product
There are lots of business VoIP options out there and lots of them offer similar features and benefits and less cost than RingCentral. But nobody else has ALL of the features you will need - regardless of the plan you choose - and the well-designed easy to use admin portal of RingCentral. When you consider those factors together RingCentral is easily worth the investment.
What business problems are you solving with the product? What benefits have you realized?
-Complete and easy control of phone system/IVR for all members of the team despite virtual office setup
more »
5on BirdEye, Jun 09, 2017
Great service, friendly & knowledgeable customer adviser, explained things clearly and sorted out the problem quickly. more »
5on Capterra, Jun 09, 2017
This makes managing quality control for our scheduling department a breeze!
Pros: I like how well organized and easily accessible the audio recordings are plus the recording quality is incredibl
y clear, which has helped tremendously in making sure processes and protocol are being implemented and executed properly.
Overall: It has helped the training in our scheduling department tremendously!
I have no complaints with this software; it has worked exactly as described and done exactly what I need it to do.
more »
5on BirdEye, Jun 09, 2017
Thank you for the opportunity to share what a joy it is to work with great employees like Abby. She was very knowledgeable, helpful, and most of all friendly. Thank you RingCentral. more »
4on BirdEye, Jun 09, 2017
Great solution for my personal home business phone line. more »
Page 3 of 319

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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

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Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

Review summary

5  6423
4  1218
3  226
2  4
1  1
60 reviews with no rating
4.8
7952 reviews