RingCentral | Phone System
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RingCentral

4.8
8375 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on G2crowd, Jul 28, 2017
Easy to Setup and Use
What do you like best?
Easy call groups to setup for small or larger companies. Call forwardin is easy to setup and use.
What do you dislike?
Not being ab
le to add your own music. Some of the hold music is loud. Sometimes the mobile deivces cannot transfer a call on hold.
Recommendations to others considering the product
easy to use
easy to setup
Faxes are incoming/outgoing
Each extenstion gets a conf bridge to use
What business problems are you solving with the product? What benefits have you realized?
easy to use either VOIP phone or on a smart device.
more »
5on iTunes, Jul 28, 2017
Version : 9.2.1
Very useful app
It's easy to use. I can easily check and delete voice mails to keep my voice mail box clean. Nice to be able to call from office number instead of from
mobile number too. I use it nearly every day. more »
5on BBB, Jul 27, 2017
I have used Ring Central for electronic fax services for about 5 years without any issues. Prices are reasonable, service is good, and I do not recall ever having down time. Good service at a good price. more »
4.9on Getvoip, Jul 24, 2017
We use RingCentral about twice a month so I’m not a very active user. Nonetheless, it comes in handy for our clients who don’t scan, text or email documents. Also, we appreciate the savings in terms of not needing to pay for a landline.
The support I received when I installed this was very good – no issues there.
more »
4on Fitsmallbusiness, Jul 24, 2017
The system is relatively easy to use and I’ve had a good experience thus far. Problems are resolved fairly quickly and to my satisfaction. Thank you. more »
4on Google, Jul 23, 2017
Decent parking with option to valet park if needed. Convenient sign in for visitors. Bright colors more »
5on Capterra, Jul 21, 2017
Excellent Phone System for our Small Busienss
Pros: We have been using this for about 3 years now and are extremely satisfied with the overall experience, The UI is very simple to use and easy t
o manage. we were able to get self trained and the support staff was helpful when needed.
Cons: Some parts of the process manual needs to be better explained around the features in the UI, it took us a while to figure out some of the features because they were not very clearly explained and needed a phone call to the support team to get more information.
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5on Capterra, Jul 20, 2017
An awesome tool for staying in touch
Pros: Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell p
hone number. This software allows that via an easy to use app.
Cons: The only issue you'll have is trying to stay up to date on all the new services they are always providing. I get emails monthly on a new service that is available to me, or an upgrade of some kind, and though I don't need it, I appreciate their effort to stay best in class.
Overall: All I cared about was the ability to route call to my cell (and return calls as needed) without giving my personal cell number out. This service allowed for that, and made it easy. It was a very specific reason for me choosing them. Couldn't be happier!
more »
4on iTunes, Jul 20, 2017
Version : 9.2.0
Great app
The improvements to the app since I've been using it are amazing.
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4on iTunes, Jul 20, 2017
Version : 9.2.0
Must be Savvy
The current version works great. We're using iPhone 6Plus and MacBook Pro. The sound quality on the MacBook is a bit choppy over wifi, but works well whe
n plugged into router. iPhone app works well. No problems.
I wish the text to speech voicemail system was a bit more smooth, instead of the choppy robotic voice.
Great progress. Great for small businesses.
more »
5on Fitsmallbusiness, Jul 20, 2017
Kyle W. from Ring Central has been very helpful in a business change that we are going through. Ring Central is probably a more deluxe service than we need but it works really well for us. Ring Central is very responsive to our needs and the features are really great. more »
5on Capterra, Jul 20, 2017
An awesome tool for staying in touch
Pros: Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell p
hone number. This software allows that via an easy to use app.
Cons: The only issue you'll have is trying to stay up to date on all the new services they are always providing. I get emails monthly on a new service that is available to me, or an upgrade of some kind, and though I don't need it, I appreciate their effort to stay best in class.
Overall: All I cared about was the ability to route call to my cell (and return calls as needed) without giving my personal cell number out. This service allowed for that, and made it easy. It was a very specific reason for me choosing them. Couldn't be happier!
more »
5on Capterra, Jul 20, 2017
An awesome tool for staying in touch
Pros: Did a lot of homework for an affordable solution for one issue. I needed to route my business calls through my cell phone without giving away my cell p
hone number. This software allows that via an easy to use app.
Cons: The only issue you'll have is trying to stay up to date on all the new services they are always providing. I get emails monthly on a new service that is available to me, or an upgrade of some kind, and though I don't need it, I appreciate their effort to stay best in class.
Overall: All I cared about was the ability to route call to my cell (and return calls as needed) without giving my personal cell number out. This service allowed for that, and made it easy. It was a very specific reason for me choosing them. Couldn't be happier!
more »
5on Fitsmallbusiness, Jul 20, 2017
The ease of Ring Central is the main reason that I am making this recommendation. We installed Ring Central approximately one year ago and have had no issues to report. more »
5on G2crowd, Jul 20, 2017
State of the Art HD Technology - Awesome Video & Voice for Corporate & Virtual Staff
What do you like best?
HD Voice and Video Quality - Flawless without any lag on voice
What do you
dislike?
Must dial phone quickly or it times out.
What business problems are you solving with the product? What benefits have you realized?
Deparmental extensions to route outside callers and staff meetings via video conferencing
more »
5on GooglePlay, Jul 19, 2017
I apologize for not updating my last review. The team fixed it quickly. I just wish there was an option for Do Not Disturb to not notify you of messages as well. Thank you for your hard work. more »
Business Response:
Hi DanielWe apologize for the inconvenience this might have brought to you.To help us troubleshoot this, can you please send us an email from the app via My Profile (the headshot in top-left) --- About --- Send Feedback Email?Thank you.
5on Capterra, Jul 19, 2017
Overall never had any problems, very useful
Pros: Easy to install and use in minutes, no problems with connections or functionalities, would highly recommend!
Cons: None that I have come a
cross, it is generally very user friendly and has been great for meetings and webinars. more »
5on iTunes, Jul 19, 2017
Version : 9.2.0
Amazing functionality
It handles MMS, it syncs with desktop apps and desk phones.
more »
5on Capterra, Jul 19, 2017
Great phone system, easy to use!
Pros: I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails.
Cons: It takes a long time
to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing!
Overall: More accessibility to my phone calls, faxes, and texts.
more »
5on Capterra, Jul 19, 2017
Great phone system, easy to use!
Pros: I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails.
Cons: It takes a long time
to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing!
Overall: More accessibility to my phone calls, faxes, and texts.
more »
5on Capterra, Jul 19, 2017
Overall never had any problems, very useful
Pros: Easy to install and use in minutes, no problems with connections or functionalities, would highly recommend!
Cons: None that I have come a
cross, it is generally very user friendly and has been great for meetings and webinars. more »
5on Capterra, Jul 19, 2017
Great phone system, easy to use!
Pros: I like that I can get my work phone calls anywhere - my cell or home! I like that it emails me my faxes and my voicemails.
Cons: It takes a long time
to get set up and to transfer the phone numbers from our previous carrier. But after that, I think it will be smooth sailing!
Overall: More accessibility to my phone calls, faxes, and texts.
more »
5on Capterra, Jul 18, 2017
I love this product!
Pros: I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can rev
iew everything and save it without ever needing to print it and wasting paper!
Cons: I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching between a desktop and a laptop. I do have unlimited sign ins with smart phones and tablets though.
more »
5on Capterra, Jul 18, 2017
I love this product!
Pros: I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can rev
iew everything and save it without ever needing to print it and wasting paper!
Cons: I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching between a desktop and a laptop. I do have unlimited sign ins with smart phones and tablets though.
more »
5on Capterra, Jul 18, 2017
I love this product!
Pros: I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can rev
iew everything and save it without ever needing to print it and wasting paper!
Cons: I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching between a desktop and a laptop. I do have unlimited sign ins with smart phones and tablets though.
more »
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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
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Review summary

5  6791
4  1289
3  230
2  4
1  1
60 reviews with no rating
4.8
8375 reviews