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We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Excellent customer service!
Business response:
Kathryn, we’re so happy to hear about your experience with RingCentral! Thank you for taking the time to leave us a review. We would love to continue the conversation and hear more from you; reach out to the Review Team at review@ringcentral.com or leave us a more public review at ringcentral.com/g2. The Review Team appreciates your loyalty!
Clear and concise very efficient and friendly
Business response:
Christopher, we’re so glad to hear about your positive experience. Reach out to the Review Team to tell us more about your history with RingCentral and how it could improve; our email address is review@ringcentral.com; we look forward to hearing from you!
The implementation was outstanding. The support afterwards has not been good. I have several cases open (one from 8/18) that have not been addressed.
Business response:
Michelle, thank you for telling us about your experience! We enjoy hearing how our product impacts our users; to continue the conversation, please email the Review Team at review@ringcentral.com.
Fast service.
Business response:
We appreciate your review, April. We’re so happy to hear about your experience! To keep us updated on how we’re doing and share more with us, please get in touch with the Review Team via email at review@ringcentral.com. Thank you!
It was a good experience overall. Customer service was excellent and the issue was resolved after the rep went over case scenarios with my phone settings. I was able to navigate through my phone certificates, and after enabling them all I was then able to get into the app. Thank you for the follow up. The follow-up/follow through is much appreciated.
Business response:
Your feedback is essential for us to keep improving, Letta. If you would like to continue the conversation, please email us at review@ringcentral.com. We appreciate you!
Awesome, thanks
Business response:
Roni, we’re so happy to hear about your experience with RingCentral! Thank you for taking the time to leave us a review. We would love to continue the conversation and hear more from you; reach out to the Review Team at review@ringcentral.com or leave us a more public review at ringcentral.com/g2. The Review Team appreciates your loyalty!
I have been on the phone with Ring Central numerous times over the past 2 weeks and every time i received fantastic customer service. All agents were knowledgeable and professional. In this day and age you just expect awful customer service no matter the industry. The automated attendant is VERY clumsy at the beginning but once you get a CSR - everything went smooth. I only had one agent that seemed new but even he was professional.
Business response:
The Review Team appreciates your feedback. If you’d like to tell us more about your experience or need assistance in the future, feel free to reach out via email: review@ringcentral.com. You can also leave us a more public review at ringcentral.com/g2 to help other customers with their vendor choices. Thank you!
knowledgeable and was able to solve my issue quickly
Business response:
Dominique, we’re so happy to hear about your experience with RingCentral! Thank you for taking the time to leave us a review. We would love to continue the conversation and hear more from you; reach out to the Review Team at review@ringcentral.com or leave us a more public review at ringcentral.com/g2. The Review Team appreciates your loyalty!
The entire implementation process went extremely well.
Business response:
Michelle, we’re so glad to hear about your positive experience. Reach out to the Review Team to tell us more about your history with RingCentral and how it could improve; our email address is review@ringcentral.com; we look forward to hearing from you!
RingCentral has a 4.8 star rating with 16,319 reviews.
RingCentral is closed now. It will open on Friday at 9:00 a.m.
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