RingCentral | Phone System
Edit

RingCentral

4.8
6431 reviews
()
 20 Davis Drive, Belmont, CA 94002

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

Write a Review

(877) 272-0199

Write a Review

5on BirdEye, Nov 10, 2016
This rep was awesome, she was the best RingCentral Customer Support Rep that I've ever worked with and I have worked with RingCentral amongst various companies over 5 years. more »
4on G2crowd, Nov 10, 2016
RingCentral Didn't Work Out
What do you like best?
I like that Glip and RingCentral are integrated and you can sign into both. I like RingCentral video meetings because you can see al
l of the participants on the screen at one time, Unlike Skype for Business where you only see a few people at a time.
What do you dislike?
The call sound quality was very poor. My clients could not hear me clearly and I had a lot of dropped calls. It seemed like there were several national outages consistently
Recommendations to others considering the product
If you could improve the sound quality and minimize the number of outages, that would be tremendous because I do still prefer the features of RingCentral to our current system.
What business problems are you solving? What benefits have you realized?
Having Glip and RingCentral integrated was great, but we ended up discontinuing our use of RingCentral and switching to Skype for Business. We are still utilizing Glip
more »
4.5on BirdEye, Nov 10, 2016
I always receive great support from RingCentral. more »
5on BirdEye, Nov 10, 2016
Very professional team at Ring Central - thank you. more »
5on BirdEye, Nov 10, 2016
RingCentral is always super helpful, keep up the good work! more »
5on BirdEye, Nov 10, 2016
Great job Team RingCentral :-) more »
5on BirdEye, Nov 09, 2016
I am a Business Solutions Mgr for ATT, have called into the Ring Central team a couple times and have been very impressed with their professionalism and knowledge of product. Love selling this product due to the customer service team. Thank you all for the job you do!! more »
5on Getvoip, Nov 09, 2016
RingCentral has been a highly reliable and beneficial service to my personal and business life. I can not recommend this service highly enough.
Thank you,
Ed Blocker
more »
5on BirdEye, Nov 09, 2016
The lady that resolved my problem was smart and friendly. The best customer service call I have had in 30 years!!! more »
5on BirdEye, Nov 09, 2016
Fantastic! Issue was resolved within minutes and saved me from digging out the user manual.... The chat tool is very efficient and helpful. Thank you! more »
5on BirdEye, Nov 09, 2016
I can't enough nice things about the service I have recieved today first class thank you very much! I just hope this continues as I am a returning customer to BT I am also a share holder so lets hope this journey is as successful as the start has been. more »
5on BirdEye, Nov 09, 2016
The RingCentral representative was very attentive and friendly. He took care of my issue and answered all my questions. I even asked a question for a "future" change we will be making, and he was ready to help me out now. In addition, he also showed me how I can take care of the issue (online) if it ever came up again, without making me feel like I should do it myself. It was a very professional! Thanks! more »
5on BirdEye, Nov 09, 2016
As usual Excellent Customer Service provided by RingCentral!!! more »
5on Google, Nov 09, 2016
RingCentral is a great company with innovative people creating products that make me more productive, save time, and are easy to use. more »
5on BirdEye, Nov 09, 2016
Thank you RingCentral great and appreciated service. more »
5on BirdEye, Nov 08, 2016
No complaints about RingCentral or the excellent staff in the Philippines. more »
5on BirdEye, Nov 08, 2016
RingCentral support staff are wonderful - always very polite and helpful! more »
5on BirdEye, Nov 08, 2016
The woman who helped me was efficient, personable, upbeat, and quickly resolved a problem that had been creating problems for me. I was very impressed. I don't often get this quality service. more »
5on BirdEye, Nov 08, 2016
The young lady I spoke with was very friendly and patient. She stayed on the phone with me until my issue was resolved. Great Work! more »
5on GooglePlay, Nov 08, 2016
4 years great app. Used it for online faxing. Fax receive documents anywhere in the world where you have Wi-Fi more »
5on BirdEye, Nov 08, 2016
Experience calling support went extremely well - much better than anticipated. Very helpful - worked with me until issue was resolved. As an IT Support Technician myself, your tech was way too friendly and too helpful. I'm going to need for him to talk down to me and treat me as if I'm stupid. Providing excellent service and being customer friendly is making the rest of us look bad. Totally kidding - was actually a delightful experience! more »
5on BirdEye, Nov 08, 2016
As always, RingCentral is very helpful. I know any issue will be resolved ASAP with lots of patience and knowledge. Thank you! more »
5on BirdEye, Nov 08, 2016
I continue to be delighted how eager the entire support staff of RingCentral has been during every inquiry I have made over the past four years. more »
5on BirdEye, Nov 08, 2016
I am always very satisfied with the help that I receive through RingCentral chat support. more »
3on GooglePlay, Nov 07, 2016
Hangs too much Cant even open text.. more »
Business Response:
Hi AkashWe apologize for the inconvenience this might have brought to you.To help us troubleshoot this, can you please send us an email from the app via My Profile (the headshot in top-left) => About => Send Feedback Email?Thank you.
Page 8 of 258

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

About

Edit
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

Services

Office Phone System, Business Phone System, Toll Free Number, Fax

Review summary

5  5285
4  928
3  146
2  2
1  1
59 reviews with no rating
4.8
6431 reviews