RingCentral | Phone System
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RingCentral

4.8
8375 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on BirdEye, Jul 13, 2017
Janine was fantastic!!! Kate who set us up with our new account, was fine but didn't seem very enthusiastic at first. Otherwise all's good. Love RingCentral and all the features except we�39;d like to be able to change the name on our phone ID as required. We have an over-arching umbrella company but divisions underneath... so that feature would be VERY helpful when making calls. more »
4on BirdEye, Jul 13, 2017
My call was handled very well thank you, the person taking the call was very polite and wanted to help. Much better than my previous experience when I had an issue and the call handler was not helpful at all. Thank you. more »
4on BirdEye, Jul 13, 2017
Very satisfying overall experience. Chat session stayed open as a home base while went went through various other channels--online, phone, mobile--to test different changes. Resolution took a fairly long time, but I was kept updated throughout. Thank you, Heather. more »
4on BirdEye, Jul 13, 2017
My call was handled very well thank you, the person taking the call was very polite and wanted to help. Much better than my previous experience when I had an issue and the call handler was not helpful at all. Thank you. more »
5on BirdEye, Jul 13, 2017
Janine was fantastic!!! Kate who set us up with our new account, was fine but didn't seem very enthusiastic at first. Otherwise all's good. Love RingCentral and all the features except we�39;d like to be able to change the name on our phone ID as required. We have an over-arching umbrella company but divisions underneath... so that feature would be VERY helpful when making calls. more »
4on BirdEye, Jul 13, 2017
Very satisfying overall experience. Chat session stayed open as a home base while went went through various other channels--online, phone, mobile--to test different changes. Resolution took a fairly long time, but I was kept updated throughout. Thank you, Heather. more »
5on BirdEye, Jul 13, 2017
Tech made it very easy to get through the process and checked to make sure that what we did was done correctly. more »
5on BirdEye, Jul 13, 2017
The customer care rep was the absolute best. She had great working knowledge of the system and was able to get me up and running in a timely fashion. Kudos to her more »
4on BirdEye, Jul 13, 2017
Glazel was extremely polite. She was kind and patient enough to answer all my questions regarding this issue not only over the phone but using text messages. I wish good for her. Thanks Glazel. more »
5on BirdEye, Jul 13, 2017
This was by far the best support interaction I have had to date with RingCentrral. The follow up was timely and deliberate until the issue was resolved. It was a pleasant experience to have the support contact be so genuinely concerned with resolving the issue. more »
5on BirdEye, Jul 13, 2017
I cannot think of another time when I received such amazing assistance from a customer service rep. Ali was patient, kind, knowable, and professional. I would describe Ali as awesome. more »
5on BBB, Jul 13, 2017
Love Ring Central. Have been using them for years and there pricing is great and so is the product more »
5on BirdEye, Jul 13, 2017
Support person did a great job, stayed on the call until the issue was resolved! There was a time when software was loading for 15 minute, and I was sure he was going to say "call me when it's finished". However, he stuck with it to assure I everything was working correct. Great service. more »
4on BirdEye, Jul 13, 2017
Glazel was extremely polite. She was kind and patient enough to answer all my questions regarding this issue not only over the phone but using text messages. I wish good for her. Thanks Glazel. more »
5on BirdEye, Jul 13, 2017
This was by far the best support interaction I have had to date with RingCentrral. The follow up was timely and deliberate until the issue was resolved. It was a pleasant experience to have the support contact be so genuinely concerned with resolving the issue. more »
5on BirdEye, Jul 13, 2017
Ann is very courteous and competent. She has always been able to help us with issues in the past as well. more »
5on BirdEye, Jul 13, 2017
Ann is very courteous and competent. She has always been able to help us with issues in the past as well. more »
5on BBB, Jul 13, 2017
I've had an account with them for 6+ years, Their customer service is very gracious when I forget how to do something. I don't use all their services but those with which I am familiar are very good. I have recommended RingCentral to a number of friends and associates. more »
5on BirdEye, Jul 13, 2017
Tech made it very easy to get through the process and checked to make sure that what we did was done correctly. more »
5on BirdEye, Jul 12, 2017
GREAT service! Your representative was wonderful... clear, concise & patient. Good communication. more »
5on BirdEye, Jul 12, 2017
Gerard did a great job. He was professional and did a good job explaining what we needed to do, and how we were going to do it to resolve my issue. more »
5on BirdEye, Jul 12, 2017
Gerard did a great job. He was professional and did a good job explaining what we needed to do, and how we were going to do it to resolve my issue. more »
5on BirdEye, Jul 12, 2017
Prince was an excellent service provider. He gave me full training for RingCentral. I hope to deal with him if I ever have any other issues. Thanks! more »
5on BirdEye, Jul 12, 2017
Jessa is a great tech. After going through a few other techs earlier in the day she quickly diagnosed what settings needed to be changed. more »
5on BirdEye, Jul 12, 2017
my call today was handled very well, as I am a new user to your system, the gentlemen who assisted me even called me back and setup a 1 hour training session next week. Thank you more »
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About

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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
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Review summary

5  6791
4  1289
3  230
2  4
1  1
60 reviews with no rating
4.8
8375 reviews