RingCentral | Phone System
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RingCentral

4.8
7952 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002

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(877) 272-0199

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5on Capterra, May 20, 2017
If you like it, then you should put a RingCentral on it!
Pros: I have just in the past couple weeks started using RingCentral for our office and the difference is night and day! We had been usin
g an old Rolodex with business cards. That was copied onto an excel sheet. Everything had to be updated all the time and when it was updated, the entire staff would not always get the memo. With RingCentral, everyone's business contacts are updated simultaneously. We no longer have nearly the headaches we used to. If you have an office ten people or more, I would highly recommend looking into RingCentral!
Cons: The only negative thing about RingCentral is that if you are not around wifi, it can run up your data charges with your carrier if you are not careful. I think you can fix that in settings though.
more »
5on Capterra, May 20, 2017
If you like it, then you should put a RingCentral on it!
Pros: I have just in the past couple weeks started using RingCentral for our office and the difference is night and day! We had been usin
g an old Rolodex with business cards. That was copied onto an excel sheet. Everything had to be updated all the time and when it was updated, the entire staff would not always get the memo. With RingCentral, everyone's business contacts are updated simultaneously. We no longer have nearly the headaches we used to. If you have an office ten people or more, I would highly recommend looking into RingCentral!
Cons: The only negative thing about RingCentral is that if you are not around wifi, it can run up your data charges with your carrier if you are not careful. I think you can fix that in settings though.
more »
5on Whichvoip, May 20, 2017
Awesome
Awesome service and product for the small business owner. I would love additional features like text for the solopreneur but other than that it's a great service for the money.
more »
5on iTunes, May 20, 2017
Version : 9.0.4
Awesome app!
I could not work without it. I love being able to scan, save as a PDF and import to my iCloud.
more »
5on Capterra, May 20, 2017
If you like it, then you should put a RingCentral on it!
Pros: I have just in the past couple weeks started using RingCentral for our office and the difference is night and day! We had been usin
g an old Rolodex with business cards. That was copied onto an excel sheet. Everything had to be updated all the time and when it was updated, the entire staff would not always get the memo. With RingCentral, everyone's business contacts are updated simultaneously. We no longer have nearly the headaches we used to. If you have an office ten people or more, I would highly recommend looking into RingCentral!
Cons: The only negative thing about RingCentral is that if you are not around wifi, it can run up your data charges with your carrier if you are not careful. I think you can fix that in settings though.
more »
4on Fitsmallbusiness, May 20, 2017
Helps me a lot as a business owner in that I never miss a call since it sends an email message and directs call to my cell phone. grace I more »
5on BirdEye, May 19, 2017
Joey was extremely helpful. I was extremely frustrated with RingCentral due to my first contacting you in order to port my fax number back on April 28 and did a follow up today to find out nothing has been submitted for me.... Joey immediately jumped to resolve the situation. more »
5on Whichvoip, May 19, 2017
Solid and Reliable Service
RingCentral is a solid and reliable service provider. I have used them for a few years and have never had any issues. Plus they have reasonable prices.
more »
5on BirdEye, May 19, 2017
The support staff at RengCentral is amazing! They always go the extra mile to help. I dealt with Lloyd and he was so patient and kind. I was only unsettled because we lost a few sales because of the phone issue. However I do not hold this against RingCentral. I understand it takes time to troubleshoot. more »
5on GooglePlay, May 19, 2017
Amazing can do everything from phone more »
4on Whichvoip, May 19, 2017
Service Provided is Efficient
I use the fax services only... and never had an issue with sending or receiving faxes. Price is okay, but could do a little better.
more »
5on iTunes, May 19, 2017
Version : 9.0.4
Changed my company's performance!
Wonderful flexibility, caring staff, and great prices! This company's service offerings has taken my company's success to t
he next level! Thank you more »
4on Gartner, May 19, 2017
Implementation was easy but too many disparate apps and unintuitive admin interface
Good user documentation, good virtual onboarding;
Too many disparate applications between RingCentral Me
etings, RingCentral for Windows, Glip, separate conference calling bridge; should consolidate into one application interface; Skype for Business app integration not very good--we uninstalled it.
Complex feature set is difficult to navigate as an admin--not incredibly intuitive; had to rely extensively on searching the support website to find the information I needed; some KB info is outdated.
more »
5on BirdEye, May 19, 2017
Once connected with service representative, Aaron, I was very pleased with the quick and thorough handling of my issue. Very impressed with the personality and competence of your agent. more »
5on BirdEye, May 19, 2017
The rep was very patient as I was working on a phone from off-site and had to communicate with the people on-site. It added a little bit of difficulty but we got through it and everything works now. more »
4on BirdEye, May 18, 2017
The tech handling the issue was excellent. She was very knowledgeable and keep me informed of progress. more »
5on BirdEye, May 18, 2017
Customer service was very good - the individuals I spoke with were very patient and worked to make sure the problem would be resolved! more »
5on BirdEye, May 18, 2017
The gentleman that helped me was professional, kind and resolved the issue for our business. The only complaint I would have would be with the wait time before an he got the call. I waited for a representative close to 30 minutes. Thanks. more »
5on Fitsmallbusiness, May 18, 2017
Works flawlessly, never had any issues.
Fits my needs perfectly!!
more »
5on iTunes, May 18, 2017
Version : 9.0.4
Love the app and the service
RingCentral provides services beyond voip phone services for my business. Excellent services
more »
3on BirdEye, May 17, 2017
Holly was fantastic. She was the most helpful rep I ever talked with at RingCentral. The automated call tree seemed extensive and took a while to get put on hold to even speak to a rep. But once I was connected, I have no complaints after that. more »
4on BirdEye, May 17, 2017
Instructions are difficult but I like the business idea. more »
5on BirdEye, May 17, 2017
We are a new client for RingCentral, our phone arrive tomorrow and our service began today. Everyone I have dealt with at Ringcentral has been very professional, and easy to work with. Thank you for great service! more »
5on BirdEye, May 17, 2017
Jane was my support representative. Wow! She was awesome! She was very knowledgeable and patient with me. I am technology challenged, but Jane took control of the computer and set everything up for me. If I could rate her 20 instead of 10, I would. Jane has given me such a good experience and elevated my opinion of RingCentral. more »
5on BirdEye, May 17, 2017
Both CSRs I spoke with were very helpful. My account rep was bale to make the changes to my account quickly and was very friendly. When my call was disconnected he called me back right away. Overall a very positive experience. more »
Page 9 of 319

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About

Edit
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

Review summary

5  6423
4  1218
3  226
2  4
1  1
60 reviews with no rating
4.8
7952 reviews