RingCentral | Phone System
Edit

RingCentral

4.8
6751 reviews
()
 20 Davis Drive, Belmont, CA 94002

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

Write a Review

(877) 272-0199

Write a Review

5on Capterra, Jan 18, 2017
Great alternative to the dinosaur fax machine of yesteryear
Comments: Super easy to use. Confirmation pages are nice. Would be helpful to have a screen print of the 1st page of your fax show up
in the confirmation page so you can recall what you faxed to whom. more »
5on Capterra, Jan 18, 2017
Review of services
Comments: The system works well for me. I do not have a large amount of faxes in or out. Initially, however, I found customer service response to be unresponsive. Learned how
to use the system by trial and error. more »
5on GooglePlay, Jan 17, 2017
Very good experience! more »
3on Capterra, Jan 15, 2017
A good option
Comments: RingCentral is easy to use. Works great as a phone, although clarity and connection to data/Wifi can sometimes be less than perfect. I especially like the fax option, as
I don't need fax often, and therefore would not want a fax unit taking up space in my office. more »
5on GooglePlay, Jan 13, 2017
Very useful more »
5on GooglePlay, Jan 13, 2017
Ya Cool more »
3on Capterra, Jan 12, 2017
A good option
Comments: RingCentral is easy to use. Works great as a phone, although clarity and connection to data/Wifi can sometimes be less than perfect. I especially like the fax option, as
I don't need fax often, and therefore would not want a fax unit taking up space in my office.
Pros: Ease of use, fax machine built into app
Cons: Doesn't always provide a clear connection. Calls sometimes get dropped.
more »
5on GooglePlay, Jan 10, 2017
Great app and customer service I have used the service for my business for 18 months now. All technology has its ups and downs but customer service is very helpful and the app keeps getting better and better. I could never go back to a regular land line service. Keep up the great work guys ☺ more »
Business Response:
Hello Rob,We apologize for the inconvenience this might have brought to you.To help us troubleshoot this, can you please send us an email from the app via My Profile (the headshot in top-left) --- About --- Send Feedback Email?Thank you.
5on GooglePlay, Jan 10, 2017
Dirfareed Hight more »
4on G2crowd, Jan 10, 2017
Office VoIP System with Straightforward, Useful Features
What do you like best?
Made the process of managing your own phone system reasonably simple. Transferring calls and conferencing in
other callers is straightforward. The fax system was great, very easy to track history and what successfully transmitted. It was similarly useful being able to listen to voicemails online and getting a notification via email to include in your to-do email list. I don't have experience with other VoIP systems so maybe these things are standard but I feel this system offers everything I could expect from software of this nature.
What do you dislike?
Based on feedback from our administrator, the support seemed limited and it was difficult to change the structure of the system once it was initially set up, i.e. giving past employees' phones to new employees and reassigning the extensions, as well as reassigning extensions in general. Also, this may be no fault of the system but some faxes would fail occasionally, likely due to the receiver's set up rather than RingCentral.
What business problems are you solving? What benefits have you realized?
We are able to send faxes online because some companies unfortunately still require them, and we are able to organize our phone extensions to set up our directory in a way that makes sense for customers and allows pertinent calls to go to groups (such as Sales, Accounting, etc).
more »
5on Capterra, Jan 08, 2017
Have used for several years
Comments: I have never had a problem getting support when there is a glitch. I love that I can "prove" that something was fixed when dealing with insurance companies
because all of my faxes are right there. more »
5on Capterra, Jan 08, 2017
Very Easy Digital Facsimile Solution
Comments: RingCentral is a slick way to fill the need of a digital fax machine right on your desktop. If you are like me and prefer to create .pdfs as fax pa
ckages, RingCentral is for you. Simply input the fax number you are transmitting to, select whether or not you want to include a cover sheet (RingCentral makes it very easy to create a custom cover sheet on-the-spot for that particular fax) and upload your file. Hit send and you are golden. Send faxed immediately or queue them up to strategically send later. Very easy and user-friendly.
Recommendations to other buyers: If you need a digital fax solution and are handy with creating .pdfs, then this is the application for you.
more »
5on GooglePlay, Jan 07, 2017
Great app more »
5on G2crowd, Jan 06, 2017
The Cadillac of phone services
What do you like best?
RingCentral is reliable. Call quality is very crisp. Support is awesome. What more could you want?
What do you dislike?
Fr
om time to time there is a slight lag.
Recommendations to others considering the product
Got for it. You'll be glad you did. Phone calls are the life blood of the business, don't cheap out on choosing the right option.
What business problems are you solving? What benefits have you realized?
RingCentral was the tool that connects us to our prospects in order to build relationships that turn into revenue. We've used some open source technologies that were a nightmare, so the ultimate benefit of RingCentral is reliability.
more »
3on GooglePlay, Jan 06, 2017
Sms caller id I can not change the caller id on sms and i was able to before the update please help. more »
5on Capterra, Jan 05, 2017
Very Easy Digital Facsimile Solution
Comments: RingCentral is a slick way to fill the need of a digital fax machine right on your desktop. If you are like me and prefer to create .pdfs as fax pa
ckages, RingCentral is for you. Simply input the fax number you are transmitting to, select whether or not you want to include a cover sheet (RingCentral makes it very easy to create a custom cover sheet on-the-spot for that particular fax) and upload your file. Hit send and you are golden. Send faxed immediately or queue them up to strategically send later. Very easy and user-friendly.
Pros: Easy, easy, easy. Flexibility regarding sending .pdfs as traditional faxes.
Cons: Nothing.
Recommendations to other buyers: If you need a digital fax solution and are handy with creating .pdfs, then this is the application for you.
more »
5on Capterra, Jan 05, 2017
Have used for several years
Comments: I have never had a problem getting support when there is a glitch. I love that I can "prove" that something was faxed when dealing with insurance companies,
because all of my faxes are right there.
Pros: Ease of use.
Cons: Have had minimal problems. Maybe 2x in 5 years.
more »
4on BirdEye, Jan 05, 2017
Stephens: I m very happy for your support in my small business,have a three years on this business with out success from it. and I wish to start it from zero to big. make me be success on it more »
5on Gartner, Jan 05, 2017
Very Pleased with Ring Central
Bandwidth is a factor in voice quality and phone connectivity, but other than that everything has worked as expected and excllent.
Please explain your willin
gness or hesitation to recommend this product or service.
There are no downsides to this product, after careful research is has the most features and ease of use.
What one piece of advice would you give other prospective customers?
Utilize all of the features, they are great!
What do you like most about the product or service?
Everything
more »
4on Capterra, Jan 05, 2017
Great product
Comments: Easy to navigate the system. Set up was simple. A lot of options and settings to customize to what you want. great customer service for any questions or concerns!
more »
5on Fitsmallbusiness, Jan 03, 2017
Our agency has a long standing partnership with Ring Central. Thus far, our experiences have been nothing but positive. The system is easy to use and permits convenient access. Honestly, I have referred to Ring Central in two instances – while at the BMV – to help another customer obtain and/.or send documents needed for their BMV transactions. I would definitely refer Ring Central to others. more »
5on Getvoip, Jan 02, 2017
I have used other VoIP providers but have been happiest by far with RingCentral’s service. more »
5on Getvoip, Jan 02, 2017
I have used other VoIP providers but have been happiest by far with RingCentral’s service. more »
5on GooglePlay, Jan 02, 2017
Ring Central more »
5on GooglePlay, Dec 24, 2016
Ringcentral is cool #1 more »
Page 9 of 271

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

About

Edit
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

See a free demo

Take BirdEye for a ride and see for yourself, instantly, how your business appears online using the Birdeye intelligence engine.

Services

Office Phone System, Business Phone System, Toll Free Number, Fax

Review summary

5  5534
4  975
3  156
2  4
1  2
60 reviews with no rating
4.8
6751 reviews