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Solid Signal - Novi, MI
About this business
Solid Signal is more than just an online retailer. Solid Signal, specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer. In addition to providing a choice of hundreds of high-quality, name-brand, digital audio and video equipment, Solid Signal offers product information, installation guidance and troubleshooting assistance to enhance customers’ experiences. Because of its product knowledge and research, Solid Signal is able to help cus... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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easy to find and buy what I needed.
very quick order confirmation, delivery speed and packaging excellent, especially considering that db365 mounts are heavy. The only concern was no order update or shipping notification.
Business response:
Dan, Thank you for the 5 Star review! We appreciate your repeat business and look forward to assisting you with your future orders. In regards to the shipping notification, we are bringing some exciting new changes to our website and operating system that should resolve this issue moving forward. Thanks for choosing Solid Signal! Cheers, Solid Signal
I felt the price was great I though the shipping charge was over charged. The product I purchased was not very heavy or large. Shipping will be a item if I reorder. Carl Schreck
Order was shipped quickly, and in my hands before i knew it! Great service!
Business response:
Kevin, Thank you for the 5 Star review! We are glad you had a positive shopping experience with us! Cheers, Solid Signal
The ordering process was easy. The reason for 3 stars is: 1) At the time of shipping a tracking number should be sent to the customer. 2) I contacted customer service to get my tracking number. It took almost a day and a half to receive a response.
Business response:
Mike, Thank you for bringing this issue to our attention. We are currently working on bringing some exciting new changes to Solid Signals’ website and operating system that should resolve this issue in the future. We look forward to your continued business with us and we will be more than willing to help assist you along the way. If you have any other questions or concerns please feel free to contact me directly at the information below. Best Regards, TJ Zak Customer Care Manager SOLIDSIGNAL 22285 Roethel Dr. Novi, MI 48... read more
Item are on back order.
I had to call in to get help finding an alternative product for something that was out of stock. I spoke to Chris Mercer. Chris was beyond helpful. Knowing what to suggest and helping make sure an order shipped exactly as we needed it to.
Business response:
Jim, Thank you for the 5 Star review! We are glad you had a positive shopping experience with us! Cheers, Solid Signal
1st time buyer so far so good now waiting for product delivery?
Business response:
Mike, Thank you for the positive review! It looks like your item was delivered 10/9/2020. If there is any issue please feel free to reach us at 877-312-4547. We appreciate your business and look forward to assisting you on any of your future orders. Cheers, Solid Signal
Frequently asked questions about Solid Signal
How is Solid Signal rated?
Solid Signal has a 4.8 star rating with 1,198 reviews.
When is Solid Signal open?
Solid Signal is open now. It will close at 8:00 p.m.
Need help? Contact us.
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