TieTechnology Voip Business Phone Services | Phone System in 4532 West Kennedy Boulevard - Tampa FL - Reviews - Photos - Phone Number
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TieTechnology Voip Business Phone Services

5.0
35 reviews
(Phone System)
 4532 West Kennedy Boulevard, Suite 182, Tampa, FL 33609

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(813) 856-0328

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5on BirdEye, Dec 08, 2015
Thank you Jim!! We had the hardest time getting into our router when our IT guy didnt show up to get our network ready for the phones, Jim went in and quickly got everything we needed done. After testing we, cutover two days later and it was seamless! He said that the phones would just start ringing in and they did! Our Phones are our lifeline for our patients, thank you for being everything you said you would be! I would absolutely recommend TieTechnology Cloud Services to a friend!

Dr. Delores Johnson
more »
Business Response:
Thank you for the great review of Jim and our services. We aim to please and Jim is one of the best. We are eager to provide you with excellent customer service for all of your cloud service needs. Let us know if we can assist you with any business solutions you may need.
5on BirdEye, Dec 08, 2015
It was a year long process for me to switch over to a new phone system. Jim was very patient and understanding and helped me through the transition. Jim walked me through all the changes, additions and upgrades that I would be receiving and through it all my monthly phone bill went down. I was impressed with all the customer service he provided. We had an issue when we installed and he backed up his product 100%. He sent out replacement phones within a week and rectified the situation as quickly as humanly possible. I would recommend Jim and his company, truly an honest business man who always answers his phone and emails. Thank you Jim for the transition!!!! more »
Business Response:
Thank you for your great review of our services. We look forward to providing you with excellent service. Let us know if there is anything we can provide to you to enhance your new phone system experience.
5on Manta, Nov 24, 2015
As a floral shop owner that has been in business for over 15 years I was a bit hesitant to change my telephone services at first however I finally decided that it was time for my office to move into the next generation and opted to go with a new hosted business phone services company. My staff couldn’t be happier to change out our old traditional phone system set up to the new rich featured voice over internet protocol phone services that we have now. The set up was simple and the price was right. The upfront costs for the hosted telephone services were much lower than many others and no maintenance is required. This was one of the main reasons that I chose to move forward with TieTechnology. One of the great features that we are taking full of advantage of is the ability to send our calls to voicemail which then transcribes the audio into a text message to our emails so that we can address customer issues on our time schedules. This has promoted much fewer distractions during meetings and provided for enhanced abilities to areas of focus that really needed attention. The second feature that I especially have enjoyed is the capability to track all of our communications data with the inbound and outbound call detail reports. It allows me to track the call history, duration of calls, originator and destination of calls, and the cost. The calls are really clear and I don’t struggle to hear my customers anymore. I would highly recommend the pricing and the services I have receivedshow less more »
Business Response:
Thank you for your vote of confidence in our services. We have a lot of great services to offer businesses and often times our new customers are just as amazed as you are about the transformations that happen once they start using the many features included in their packages. Give us a call with any questions you may have and we will be more than happy to oblige. Thank you again.
On Manta, Nov 23, 2015
They are a really good company. more »
5on Google, Nov 10, 2015
Our company decided after many years of using traditional phone service to give voice over internet a try. We looked over the best hosted VoIP provider plans to find the best fit and discovered TieTechnology. Our in-house IT guy recommended their VoIP business phone service because it offered such great features. In the months that we’ve had the system, we’ve begun to wonder how we ever got through a week, even a day, without it.
The call quality alone is worth the price, and, speaking of price, it’s very affordable -- a fraction of what we paid for our old business phone service. There’s just no comparison to how much it offers and delivers over traditional telephone lines. Our team uses the Google Chrome Dialer all the time. In addition, we use the call queue every day of the week. Being in the marketing business, it’s essential that we get our clients’ messages out and when fielding incoming calls, it’s reassuring to know that callers have a pleasant experience. We also use the call recording features to review employees’ customer interactions. It serves as one of the best training tools we have at our disposal!
Call park is another great feature we use on a regular basis. It’s perfect when a caller wants to speak to a particular team member and that’s helped us close a lot of sales. We give a great deal of credit to our business’ growth to TieTechnology and its VoIP system. Do your company a big favor and make the switch today! -
more »
Business Response:
Thank you so much Michael, for such a great review of your new services with our company. We look forward to providing you with service excellence.
5on BirdEye, Oct 27, 2015
Telephone service is vital to my business and TieTechnology provides me the security of reliability 24-7. I have been working with Jim Eckes for years and the outstanding customer service he provides gives me additional peace of mind that I am working with the right company. I value Jim's expertise and count on him for sage advise about the services he can provide to keep my phone system healthy and running. I have not had one single issue, even when I moved my business, Jim and TieTechnology were there to make sure I had a seamless move with no telephone down time. I highly recommend this company for your business.
Sincerely,
Joni Marie O'Neill, President & CEO
Mission Viejo Florist, Inc.
Ladera Ranch Florist, Inc.
more »
Business Response:
Thank you Joni for reviewing our company services. If you should have any support questions, don't hesitate to contact us.
5on Google, Oct 24, 2015
Great Service Experience
Our company compared the top hosted phone systems available on the market and found a hosted VoIP company that really delivers. Voice and video conferencing quality are
most important to our line of work as we communicate with contractors and clients in different states. We’ve discovered TieTechnology to be the single best provider for our needs.
When it came time for setup, there was no real learning curve. The features are easy to initiate when needed and managing numbers and extensions can be done by practically anybody. This is terrific because we don’t have an in-house IT professional and used to rely on traditional telephone service. It was exhausting and expensive to have such an unwieldy system. Now, we are able to do everything on our own.
Another huge benefit to having this voip system in-place is the fact that we are able to use such features as call recording. This is especially important because we often go over recorded conversations to ensure the work we produce is in-line with our clients’ instructions and needs. In fact, we’ve even use other features, like fax to email and voicemail to email to save time and to keep from missing particular details.
We love our voip system provided by TieTechnology. It’s simple to use and easy to configure to our needs. Our team members also love the fact they don’t need to use their own data and voice plans when conducting business through the system. It even shows our business number on our clients’ caller identification. In our minds, there’s simply no substitute for all the features and versatility! --Juliane H.
more »
Business Response:
Thank you Juliane for your great vote of confidence. We are constantly improving our processes and expanding our features so we look forward to having you aboard for a long time. Don A.
4on BirdEye, Sep 26, 2015
We decided to make the change after repeated issues with our old T1 provider. They were right about the service being simple and easy to install. I did it myself!! more »
Business Response:
It is so simple, thank you so much Dana for your review of our company services.
5on BirdEye, Sep 25, 2015
I've been using the concierge package and very effective. This system it's well drawn out, simple and fast.

My company's new hosted phone system is running with no problem
s.
The new features of the CISCO 504G are amazing for helping better serve my costumes.
more »
5on BirdEye, Sep 25, 2015
For me the two most important things are reliability and great customer service. TieTechnology delivers both on a consistent basis. I would definitely recommend them for hosted phone services. more »
Business Response:
Thank you Brian for your trust in our company services to provide you with everything that a hosted phone service should. Reach out to us anytime with any questions or additional support services that we can provide to you.
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At TieTechnology we specialize in business services based on solutions for businesses that include: voip business phone service, cloud solutions, merchant cash advance, credit card processing and online marketing strategies. Our primary focus in doing business with us is our commitment to exceeding our customer experience and growing your business.more »

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3 reviews with no rating
5.0
35 reviews

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