All About Plumbing & Septic review summary

5  566
4  15
3  1
2  1
1  
47 reviews with no rating
5.0
630 reviews
5on Angies List, Sep 20, 2017
Richard was amazing. He worked very hard to get the clog taken care of and repeatedly snaked the line until he got the plug unclogged. Was great worker and extremely professional.
Snaked main li
ne. more »
5on Angies List, Sep 16, 2017
Changed hot water heater. more »
Business Response:
Thank you for taking your time to review our recent service. A water heater never goes out at a optimum time. That is why we are always available to come out quickly to get your hot water system back to working order. I am glad to hear that everything went well. Please don't hesitate to give us a call at any time if your ever have another plumbing or septic issue. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Facebook, Sep 14, 2017
We had an unmentionable, icky situation with the bathroom and the kitchen and unbelievable ick backing up into the tub....well, you get the idea.... Richard from All About Plumbing was there within the hour, fixed the immediate issue, and then diagnosed the underlying problem. He and Oscar were able to obtain the needed supplies to fix the much bigger issue and had us back to whole (and better!) that very afternoon! They were professional and courteous and prompt. They by far and away exceeded our expectations!! Can't sing high enough praises!! more »
Business Response:
Thank you for taking the time to review Richard's service yesterday. As a company we are not only out to solve the immediate issue but we always look for the source of the problem. It does our homeowners no good if we just make the quick fix and the issue occurs again. That is not only frustrating to our homeowners, but costly as well. In today's busy world we have to make sure we make the correct repairs the first time. We always stand behind our work and if ever you have another issue don't hesitate to give us a call at anytime. I really appreciate your business and review!! Caleb Wilson, Operations Manager
5on Google, Sep 13, 2017
We ran into some emergency plumbing issues on Labor Day. When I tried to contact the plumber we've used for many years, after getting the answering machine, I decided to google plumbers. After seeing the reviews and ratings, I decided to call All About Plumbing & Septic. I liked getting to talk to someone as soon as I called. Alex is who I spoke to and he was great. I was glad to know an estimate would be given before any work. We lucked up when they sent Eric Boswell out. He was awesome. Very informative, went out of his way to help us resolve the issue. Also, he makes sure the job is done right. He could have completed it the first day with it getting us by but instead he came back to make sure it was done right. He seen a few other problems that related to the plumbing issues we were having and he took care of it. He takes pride in his work. And is definitely an asset to All About Plumbing. We actually requested him to do another job for us after this one. Plus it is guaranteed for 10 years. Thanks All About Plumbing & Septic, Eric and Alex. :) more »
Business Response:
Thank you for taking your time to review Eric's service. I really appreciate you leaving such a detailed account of your experience with our company. Alex is our General Manager and is always ready to take care of any callers that come in. Eric is a Sr Technician and a master of all issues in plumbing. I know we originally planned to replaced yoursewer line and once it was replaced we found that is was back pitched causing it not drain properly. The only solution for us was to raise your drain line leaving the house to ensure your sewer line was working as it should. With our 10 year warranty you can always rest assured knowing we are installing the best possible products with the most professional workmanship. I know you will never be disappointed in our services and I hope you don't have any future plumbing issues, but we are here when you need us. I really appreciate your detailed review and business!! Caleb Wilson, Operations Manager
5on Facebook, Sep 13, 2017
The Specialist came and in thirty minutes told us things about our system that we did not know. A very personable gentleman and very knowledgeable. We highly recommend them for all your plumbing needs.

The Millers
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Business Response:
Thank you for taking the time to review our recent service service. Your septic system is an extremely important system in your home, but most homeowners know nothing about it. That is why we are here. We are always willing to come and service any septic system and advice is always free. Don't hesitate to call is if you ever have any future plumbing or septic needs. I really appreciate your business and kind words!! Russell Wilson, Septic General Manager
5on Angies List, Sep 06, 2017
Very quick service. Richard came on time; gave us an estimate & finished the job the next day. Very happy & everything!
Replaced sewage pump & control box & float
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Business Response:
Thank you for taking the time to review Richard's recent service. A sewage pump system is a specific drainage system that must be repaired or replaced by a skilled technician. Not all sewage pumps are the same and you need to replace a sewage pump with an exact match to ensure the system will continue to work as designed. I know that Richard has the knowledge and the skill to make your sewage pump replacement seem effortless. He has been working in plumbing all of his life and is a true professional. Don't hesitate to call us in the future for any plumbing or septic needs that might arise. I really appreciate your business and your kind words!! Caleb Wilson, Operations Manager
5on Google, Sep 06, 2017
I had a plumbing emergency and called All About Plumbing. My call was answered immediatly and a service call was scheduled for two hours later the same day. Prior to the scheduled time I received another call to inform me the plumber was on his way. Plumber arrived at scheduled time and quickly made the repair. Great service from start to finish! Will definetly use them again. more »
Business Response:
Thank you for taking the time to review Eric's recent service. I know when you called you had to turn the water off to your home because another contractor had accidentally broke one of your water lines. We take all calls seriously and I am glad we had Eric in the area to take care of your water issue quickly and professionally. I really hope you don't have any other issues, but if you do, don't hesitate to call us day or night. We are always open and answer our phone. Thank you for your recent business and your kind words!! Caleb Wilson, Operations Manager
5on Angies List, Sep 06, 2017
He was here within an hour of call! Great! Will be our new go-to plumber!
Fixed a sink that detached from the wall.
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Business Response:
Thank you for taking the time to review Richard's recent service. I know you have a business to run and when the sink came off the wall we needed to respond quickly. I am glad that Richard was available to get right over and get everything taken care of professionally and promptly. I really appreciate your business and hope to work with you in the future for any plumbing needs you may have. Caleb Wilson, Operations Manager
5on Google, Sep 05, 2017
We ran into an emergency situation this past Sunday, which was also Labor Day weekend. I had called every septic company in Haywood & Buncombe County. No one would answer the phone, and for the 2 that did answer the phone, they said they would not be able to help.
I called this company and they answered immediately and Tim was in contact with me soon after. He came all the way to Maggie Valley and got the job done. THANK YOU GUYS SOOOO MUCH!!!!!
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Business Response:
Thank you for taking your time to review Tim's recent service. We are truly a 24/7 company and are more than willing to come out no matter the day or time. I am glad to hear that we were able to get your septic tank pumped out and get you relief before Labor day. No one wants to have a septic or plumbing issue on a weekend or holiday but it seems to happen more often then not. We also never use answering services to ensure we can respond promptly and professionally to each call as they come in. I hope you don't have another issue, but don't hesitate to give us a call if you do. I really appreciate your business and your time!! Caleb Wilson, Operations Manager
5on Angies List, Sep 02, 2017
On time, was pro.
Extremely well was pleased.
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Business Response:
Thank you for taking your time to review Richard's service. He is a true professional that always takes pride in ensuring our homeowner's receive the quality repairs they deserve. I really appreciate your review and hope that we can help you in the future with any of your plumbing or septic projects. Thank you for your business!! Caleb Wilson, Operations Manager