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4.9

7524 reviews
5
7067
4
349
3
35
2
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1
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73 reviews have no rating

4.8
2,967 reviews
4.7
564 reviews
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  • t

    It was a bit overwhelming at first being old school (not tech savvy ). It seems quite easy to create adds it would be nice to have jpeg conversion to peg built in the system but I could see the benefits of Birdeye after just 2 weeks of use.

  • j

    Amazing experience. Highly recommend if you want to boost your reviews!

  • j

    Shraiya B. is by far the most incredible employee within this company. Her customer service is excellent! She goes above and beyond to help my business and we are so grateful. I am so impressed with how intelligent and quick she is! We are such a great team. Thank you Shraiya!!

  • c

    We’ve only been with Birdeye for a short time, but we have already received a good number of reviews since they began our campaign. The onboarding process was organized and handled beautifully. We’re very happy so far!

  • g

    Our onboarding specialists were very knowledgeable about the platform and guided us though the onboarding process at a pace that allowed us to grasp the impact of each function and ask appropriate questions relate to our business. I found the process to be very helpful and supportive.

  • d

  • s

    Excellent customer service , they helped me out in a stressful situation and I appreciate them . Thank you Life Storage Ashland Ma

  • a

    Himanshu with Birdeye has been a huge help to our company and assisted us in every step of building our online presence. Literally this would not have been possible without his hands on effort to get this put up and visible. We went from invisible to top recognized over night! Thanks to his assistance and patience. He even helped put together our Facebook page. We highly recommend him and Birdeye for turning your public profile volume up!

  • d

    Mahak was great. She answered all my questions and helped finish my onboarding.

  • a

    I just want to say a few word about the experience I had with Mrs. Pragya Awasthi. During few times I had a meeting with her to help me to set up a training program with me I was very exited each time talking to her and learn from her. She was extremely patient, well manner, highly experienced, very educated about the subjects, very friendly, very kind, always smiles, excellent customer relations skill, very professional, very punctual always on time.Birdeye is very lucky to have such skillful and valuable staff. I was honored to be in her team I can not say enough about her.

  • g

    Wonderful onboarding experience with Kajal!

  • a

    This app definitely makes my life easier. In business, that is so important!

  • c

    Siddharth has done an excellent job getting us educated on the Birdeye system and is always quick to help us when we need assistance.

  • s

  • a

  • a

    Very communicative, responsive and just great

  • d

  • a

    The best!!!!!!!

  • k

    Onboarding with Karan was amazing. He was through and made sure that I understood and could take advantage of all the great features. Best onboarding experience ever!

  • e

    Great customer service - very responsive and helpful. Hitesh is my customer service representative and he does an amazing job! Very happy!

  • s

    Great app

  • s

    They help wrangle up all your reviews. It’s super easy & really does work. We went from 9 to 21 reviews in a week.

  • k

  • e

    Very easy to work with setting up new features for our website and helping us reach our patients better. Shraiya was great helping us install and utilize WebChat.

  • t

    Thank you Birdeye for making Reputation management so much easier for my agency and my clients. I love this product!