1st Alliance Lending, LLC | Mortgage Lender in 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number
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1st Alliance Lending, LLC

5.0
641 reviews
(Mortgage Lender)
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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5on Google, Mar 08, 2017
Awesome experience with this company. They were honest and true. They walked my husband and I step by step through the whole process. This was our first home purchase and we were very scared, nervous and didn't know what to expect. Greg and Amy were prompt with answering all questions we had. The process was fast and easy. Greg made us feel like he wanted us in a home just as bad as we wanted to get one. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Feb 23, 2017
I would definitely give 1st Alliance a double thumbs up. Selling and then purchasing a home is very stressful and 1st Alliance made this deal seamless. I always was aware of where I stood in the loan process. All of my questions or concerns were literally always answered within an hour of me inquiring. From beginning to end my experience has been phenomenal. more »
5on Lendingtree, Feb 21, 2017
Lauren was great to work with, although I did not talk with her as much as my submission coordinator. However, she was very knowledgeable and efficient in processing my mortgage loan. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on BBB, Feb 21, 2017
Excellent company!!!! I was unable to get approved anywhere and they approved me for the house of my dreams. The process only took 58 days from the day I started. I was skeptical at first but everything went smooth and easy. Closing was a breeze. Thanks 1st Alliance!!!! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Feb 21, 2017
I've worked in the customer service industry my entire career. The best way to explain 1st Alliance would be; if I owned my own customer service company I would want it completely staffed with Wilbert Vazquezes. Wilbert didn't just make a life long customer out of me, he made a friend. From beginning to end, this was the single best customer experience of my life. Thank you just falls short! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Feb 21, 2017
I can't say enough how wonderful this company is. My loan submission officer, Brandon Lavoie, was right there with me every step of the process. I had concerns about my ability to even qualify for a mortgage loan, as well as buying my first home by myself. He always had the answers I needed, and if he didn't, he found them for me. We worked so well together I felt like I knew him before the process was complete and we've only spoken on the phone! I am in south Alabama so I was somewhat skeptical about working with a company so far away, but Brandon eased those fears and went above and beyond to make sure I understood and felt comfortable. Even through hiccups and hurdles, he calmed my nerves and was ALWAYS prepared with plan B. My realtor was also so impressed with Brandon and 1st Alliance that she intends to refer clients to them as much as possible from here on out. If you are looking for a mortgage company who will go out of their way to ensure you get the financing you need, quickly, correctly, and without delays, with great customer service to boot, call 1st Alliance. You will not regret it! Thank you Brandon and the entire team for helping me start over and get into MY new home! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Feb 20, 2017
My wife and I found 1st Alliance Lending in August of 2016. After reviewing our credit scores with Crystal we decided to put off applying for the mortgage to increase our credit scores. Crystal provided us with several suggestions to help boost our scores and checked in with us every month to see where we stood and if she could offer any more advice. In December, we began working with Seth Tostevin. Seth got us pre-approved for the mortgage. Seth also provided us with a list of documents that we would need to provide him once we had an offer accepted. In addition, Seth advised us to ask for seller concessions to help with the closing costs. We had an offer accepted just before Christmas. We received a conditional approval by the end of the first week of January. We closed on our house on February 10th. We were able to close sooner, however the seller had to complete some repairs on the house in order for it to pass FHA appraisal. Throughout the entire process Seth, and all of the employees at 1st Alliance were very courteous and responsive. In most instances we received a response to our questions within the hour, and never did we have a question that was not answered within one day. If you are looking to buy your first home I would HIGHLY recommend 1st Alliance Lending more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Feb 20, 2017
We never spoke directly to Samantha, however she was extremely responsive. She got us a conditional approval within 3 days of submitting the paperwork, and a final approval within 1 day. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Jan 23, 2017
We just closed on our first home and used 1st Alliance as our lender. The entire experience was easy and painless thanks to Martin. Being a first time homebuyer, I was traveling in uncharted territory but Martin was always quick to get back to me with an answer, if he wasn't immediately available. I would definitely recommend their services and have already to a few friends. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Jan 18, 2017
I started working with Nicholas Pizzoferrato on December 16th. Everything they requested from me I turned in. Great customer service!!! I asked 101 million questions, being that this would be my first home purchase and no one else would give me a shot. Nicholas was and still is there to answer every question. This has been an emotional roller coaster and I'm still riding it. I will be going to underwriter any day now. It almost seems to good to be true... I'm hoping for the best!!!! I will update the outcome more »
5on BirdEye, Jan 15, 2017
Outstanding customer service and professionalism. All members of the 1st Alliance team are truly a pleasure to work with. They explained all steps in the process and were available to answer all questions promptly. They go out of their way to make everything as painless as possible, and consistently communicate with the customer. Truly a first class operation! more »
Business Response:
Thank you for the review! We're thrilled to have gotten you into your home!
5on Zillow, Jan 13, 2017
Contact with Andrew was easy, all was done online and what we needed to provide was made very clear. Andrew worked with us every step of the way. We had some question with the third party appaiser, but Andrew took care of it like the PRO he is. more »
5on Zillow, Jan 13, 2017
Great Customer service and a smooth process. Shennae Crawford was my consultant and she was the best. The entire refinance was painless and easy. I would definitely work with them again. Great rates and prompt customer service. more »
5on Zillow, Jan 11, 2017
1ST ALLIANCE LENDING WAS A WONDERFUL COMPANY TO WORK WITH. THE CUSTOMER SERVICE AND EASE OF GETTING THE LOAN PROCESS AND COMPLETED WAS A GREAT EXPERIENCE. I WILL LOOK TO THEM IN THE FUTURE FOR ANYTHING ELSE I MIGHT NEED. This is my second time around and it was as professional and simple as the first time... They really listen! more »
5on Zillow, Jan 11, 2017
Every thing about the process went very good. The lender explained everything and was very patient throughout the whole process. The staff at 1st Alliance are very professional and appear to be concerned about the customer. more »
5on Lendingtree, Jan 09, 2017
I had been very lucky to have Alexis Feliciano working with me on my loan application, she was there for me trough out the whole process always staying on top of everything and always making me feel hopeful. If I could give 1st Alliance 10 stars instead of 5 I would do it in a heart beet. Great thanks to the whole team at 1st Alaiance for making our dreams come trough. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Dec 29, 2016
After experiencing some financial hardship awhile back, 1st Alliance called to work out a program for me to help our credit and take care of some built up late fees.
We've been with 1st All
iance for a few years now and have always been happy with their service. more »
5on Zillow, Dec 27, 2016
Every step of my refinance process was well executed. Everyone was so professional. I've had my loan for a few years now, but each time I've called in even to make payments all of Customer Service is kind, patient and professional. I spoke to Heather Alvarez today and she was a complete delight. Thorough, answered all of my questions gave me options. Cheers to you all for 2017! more »
5on Zillow, Dec 27, 2016
We had some financial hardship about 18 months prior, and most lenders wanted us to wait longer before pursuing another home purchase. 1st Alliance stepped in, and we are now in our new home. They were great to work with. I would recommended anyone working with them, even if you do not have special circumstances. Great folks who lived up to every word on their website. Highly recommended folks. Low FHA interest rates, no fees, real people. more »
5on Zillow, Dec 22, 2016
Everyone we worked with were awesome ! Very down to earth, humor on and off when I expressed humor. Saved us a lot of stress !!! Used language we actually understood ! more »
5on Lendingtree, Dec 19, 2016
I had probably one of the hardest cases 1st Alliance has seen. From bankruptcies, to evictions, to only having old W-2's from 2007,because I stopped working until last year to be a stay at home mother. I have had a wonderful experience with 1st Alliance and Rylan Collins(My Submissions coordinator)! There were many hiccups but he always found a solution to my problems. I can't thank them for this new life experience I will now be living. I went through many places telling me "No" and I "would never be able to get a home loan," until I came upon this amazing company. PLEASE if you don't feel like you can get a home loan because of your past history, TRY 1ST ALLIANCE!! They gave a new beginning to mine and my children's lives! Thank you! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Dec 19, 2016
1ST ALLIANCE LENDING WAS A WONDERFUL COMPANY TO WORK WITH. THE CUSTOMER SERVICE AND EASE OF GETTING THE LOAN PROCESS AND COMPLETED WAS A GREAT EXPERIENCE. I WILL LOOK TO THEM IN THE FUTURE FOR ANYTHING ELSE I MIGHT NEED. more »
5on Zillow, Dec 19, 2016
Fariha was great & was always there to answer my questions. There was some major setbacks in our process (not with 1st Alliance) and they were very helpful helping us stay on track. Would definitely recommend! more »
5on Zillow, Dec 19, 2016
This is my second refinance with 1st Alliance and I have to say it was the smoothest transaction ever. Shennae Crawford was excellent to work with, she explained everything and worked around my schedule. more »
5on Zillow, Dec 16, 2016
I had a great experience with 1st alliance lending......great company everyone is so pleasant and helpful. If they don't have an answer they make sure to get you to the right person who has the correct answer. more »
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111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 10:00 am - 2:00 pm

About

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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »

Review summary

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5.0
641 reviews