1st Alliance Lending, LLC | Mortgage Lender in 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number
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1st Alliance Lending, LLC

5.0
641 reviews
(Mortgage Lender)
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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5on Zillow, Nov 14, 2016
I am so pleased with the time it took to close and the professional service that I received. All calls were returned and all questions were answered in a timely manner.The interest. rate was very nice. more »
Business Response:
Thank you for the review!
5on BirdEye, Nov 10, 2016
Had a great experience with everyone at 1st Alliance the 2 times I refinanced. When the first told me make 12 payments on time an we can look into lowering your rates. I was like ya they will forget. But on the 12th payment a staff member called an guess what lowered almost 1.75 % . Then guess what. They said make 12 more an we can try again. Since I started I am saving near 625.00 a month. I didn't make it easy on them as I travel alot and it was never an issue they always came to my location at the time and made the streamline so easy. It's also most of good to be true. But I amplike proof
Thank you to everyone at 1st Alliance I greatly appreciate the money in my pocket
more »
Business Response:
Thank you for the review!
5on Zillow, Nov 10, 2016
When I changed my mortgage the whole process was very efficient. I can't remember names very well but I worked with different people. Anyway everyone was efficient. more »
Business Response:
Thank you for the review!
5on Lendingtree, Nov 07, 2016
This was my first time buying a home and I have to say with all the horror stories I was really nervous. Within a few minutes talking with Sara Jenkins my worries were washed away. Sara made our experience excellent. She went thru the whole process with us and answered all my questions. I have already mentioned her name to a few of my old neighbors. If you want a worry free experience in buying a new home, 1st Alliance Lending is the way to go. just ask to work with Sara Jenkins. Thanks again for everything Sara more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Nov 04, 2016
1st Alliance Lending staff were so wonderful and comforting when my husband passed suddenly in October 2015. They worked with me to complete paperwork for loan modification which enabled me to stay in my home! Staff members like Heather were there to help and walk me through the process when I had questions. more »
Business Response:
Thank you for the review!
5on Google, Nov 03, 2016
Love, love, love....how can you love your mortgage company but I somehow managed to do it. I went into the home buying process thinking that it was going to be difficult and hard to do and I might not even get one since the housing crash. But boy did "Joe" change my mind entirely. I can't stop bragging about how easy the whole process was. They work with you and tell you each and every step during the process. They follow up when you forget to call back. They were up front about all the fees and they were dead on (or less) so I appreciated it. Joe helped me when I changed from looking in Pennsylvania to New Mexico. The only thing I could say is to make sure the date you want to close is on the contract because that is the date that underwriting uses to make sure you close with any delays. Closing was done easily with no issues. I have recommended this to 2 close friends so hopefully they will work out too! more »
Business Response:
Thank you for the review!
5on Lendingtree, Nov 01, 2016
Love, love, love....how can you love your mortgage company but I somehow managed to do it. I went into the home buying process thinking that it was going to be difficult and hard to do and I might not even get one since the housing crash. But boy did "Joe" change my mind entirely. I can't stop bragging about how easy the whole process was. They work with you and tell you each and every step during the process. They follow up when you forget to call back. They were up front about all the fees and they were dead on (or less) so I appreciated it. Joe helped me when I changed from looking in Pennsylvania to New Mexico. The only thing I could say is to make sure the date you want to close is on the contract because that is the date that underwriting uses to make sure you close with any delays. Closing was done easily with no issues. I have recommended this to 2 close friends so hopefully they will work out too more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Oct 31, 2016
1st alliance lending was great to deal with my husband was off work for a year and they helped us save our home, great company, very polite people,and very helpful when you need it,always will work something out for you more »
5on Zillow, Oct 25, 2016
I had the pleasure of working with Shennae , and she did a great job of keeping me informed, throughout the refinance process. Thanks Shennae . Thanks too all who made this possible. Scanly. more »
5on BirdEye, Oct 24, 2016
I would highly recommend 1st Alliance Lending. I had been denied financing by others and was told repeatedly to not give up in 30 more days my credit score would be high enough to get the loan. After 3 months of this same answer I saw a Lending Tree commercial and I made the call. I was contacted by Alyssa at 1st Alliance within a matter of minutes. She asked a few questions and told me that 1st Alliance was different, they look at the person and not the score, VERY TRUE. Alyssa stayed in constant contact with me, she was very professional, and very thorough with all the paperwork I had to submit. Not only did I get the home of my dreams, I was able to do so within 2 1/2 weeks. Steven has been in contact with me since my closing just to follow thru and see if I had questions etc, regarding my mortgage. I can't express how much the personal touch offered has meant to me. If I should ever need to re-apply for a mortgage this will definitely be my 1st call. more »
Business Response:
Thank you for the review!
5on Zillow, Oct 20, 2016
Excellent and very easy to wrk with they did every thing they said they on time and they even came to me on my own,time and pkacevery friendly they even let me clear up some,credit issues before signing more »
5on Google, Oct 16, 2016
Great company, they worked very hard to help us get our house and we wouldn't be happier! !! more »
5on Zillow, Oct 06, 2016
They seemed to cover most of the questions before I could ask them. They made the process as seamless as possible, so that two working parents had little "legwork". more »
5on BirdEye, Sep 30, 2016
If I could give 6 stars I would! I honestly can't believe how amazing Seth and Amy were. They were both super communicative and EXTREMELY on top of everything. I am a first time home buyer and I work in the industry, so I have heard every horror story out there. I fully expected bumps in the road and for it to be a stressful process, but it was the smoothest process from start to finish. One thing I look for when I do anything like that is to work with someone who will respond to my 500 questions and keep me informed through the process. Seth went above and beyond this, I am truly shocked at how awesome he and Amy are. I would recommend 1st Alliance to anyone looking to get a mortgage loan and wants to work with someone that truly knows what they are doing. more »
5on BBB, Sep 30, 2016
I honestly can't believe how amazing Seth and Amy were. They were both super communicative and EXTREMELY on top of everything. I am a first time home buyer and I work in the industry, so I have heard every horror story out there. I fully expected bumps in the road and for it to be a stressful process, but it was the smoothest process from start to finish. One thing I look for when I do anything like that is to work with someone who will respond to my 500 questions and keep me informed through the process. Seth went above and beyond this, I am truly shocked at how awesome he and Amy are. I would recommend 1st Alliance to anyone looking to get a mortgage loan and wants to work with someone that truly knows what they are doing. more »
5on Zillow, Sep 28, 2016
Justin and everyone at First Alliance were wonderful to work with. They made the loan experience painless. After the experience of working with Citifinancial this was more than a GREAT experience. Thank you Justine! more »
5on Google, Sep 27, 2016
1st Alliance Lending, truly care about the customers they service and it showed every step of the way. A dream I did not think was possible this year, is a reality today.
Special thank you to; S
hawn & Amy, for all your hard work.
Please thank your team behind the scene, for making my dream come true.
more »
5on Zillow, Sep 27, 2016
We worked with Shean Layton and have to say after being turned down with other lenders they came up with a solution for us! He was very helpful and truly cared for what we were going thru. He was so personable and made the the experience of a first time buyer go as smoothly as it could. I appreciated the time and efforts of everyone at 1st Alliance. Thank you so much! Fe and Joost more »
5on Zillow, Sep 26, 2016
Quick to close, informative and kept in touch and communicated regularly. Made the headache of buying a home less daunting. Would highly recommend this company. Shean Layton of 1st Alliance was awesome. more »
5on Zillow, Sep 23, 2016
Justin was amazing! He wanted to have an understanding of what we we had been going through the last eight years. We had been approved by another lender before we made an offer on a house, only to have that investor drop out of that FHA program the day after we made an offer on a house. On to another who made us feel like the mortgage crisis and my husband's medical conditions that caused our bankruptcy and foreclosure were our fault. Unwilling to give up on this house, my husband made a random call to 1st Alliance, then passed his phone with Justin on the line off to me. That was the beginning of a great new relationship. Justin asked for information that other lenders didn't care about. He wanted to know and understand EXACTLY what we had been going through the six years prior that led to our difficult circumstances and where we stood now so that he could work with the underwriters and loan officers in the best manner. We closed exactly three months from the day we made the offer on the house. However, it was only six weeks from when I first spoke to Justin. I will consider Justin a forever friend! I also truly appreciate others, (Steve, Sara, Heather) at 1st Alliance for their roles in getting us into our dream home. more »
5on Zillow, Sep 20, 2016
Great company Amanda was extremely knowledgeable and great to work with. She made sure that everything was in place correct all went smooth till closing. more »
5on Lendingtree, Sep 16, 2016
Everyone we had contact with was great, super responsive and explained things clearly. There were no surprises and they wet above and beyond to help us get into our new home. They emailed, called and got back to us to answer all of our questions, we had no realtors involved and it was still a smooth process. Can't say enough nice things about the people who helped us get our dream home. more »
4on Zillow, Sep 16, 2016
Shennae was awesome! Her quick responses were key in instilling my confidence in the process! It has been a positive experience all around. We've dealthough with several mortgage companies and 1st Alliance is the best so far! more »
5on Zillow, Sep 13, 2016
Shean was great! Very helpful and quick. Smooth process, even got a lower rate later on in the process. Every person we spoke to outside of Shean was friendly and knowledgeable. more »
5on BirdEye, Sep 12, 2016
A huge thank you to Jenna and the team at 1st Alliance for getting us through the FHA Back to Work program very quickly and easily! Our landlord had given us very short notice about selling the house we were in, and with a short sale in our past, it was not quite the best time to start looking for a house (we were forced to explore buying a home before we were financially ready given that the rental market is pretty much non-existent where we live). After getting turned away from other lenders, 1st Alliance took the time to help us through our situation, and now we are proud homeowners again! I must say that I was so impressed by the way Jenna took the time to explain everything and help us every step of the way. She is very knowledgable and friendly - a real treat to work with! Given that we were faced with potential homelessness, she really made this whole experience a pleasant one, rather than a scary one. We definitely recommend 1st Alliance! more »
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111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 8:00 am - 8:00 pm

About

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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »

Review summary

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5.0
641 reviews