1st Alliance Lending, LLC | Mortgage Lender at 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number
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1st Alliance Lending, LLC

5.0
652 reviews
(Mortgage Lender)
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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5on Lendingtree, Nov 18, 2016
My experience with 1st alliance lending was amazing. They were willing to help when others wouldn't even give us the time of day. My wife and I worked with Jenna and she was extremely helpful and knowledgeable with the whole process and answered or returned every phone call, and there were a lot lol. She was a great help it I would recommend them and her to any of my family and friends and look forward to working with 1st alliance in the future. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Nov 18, 2016
Great company. Throughout the entire process I only had to deal with one person, Justin, who was awesome. Anytime I had a question, it was answered quickly. I would easily recommend 1st Alliance. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on BirdEye, Nov 18, 2016
Not exactly smooth....but very effective! 5 STAR!!!!

Thank you Erin and Nick! You worked very hard and made it happen! I AM NOW A HOME OWNER!!!! I had read another review that said they
were like my hail Mary pass in the last few seconds of the game......went with it!

Changed my life forever!
more »
Business Response:
Thank you for the review!
5on Lendingtree, Nov 18, 2016
Is was a great experience. I recommend you guys to anybody. yah guys made sure to be on top of everything and we hot the house we wanted. thank you. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Nov 18, 2016
Absolutely wonderful experience and customer service, very fast response and informative on any questions we had! We would highly recommend them to anyone in need of a lender!! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Nov 18, 2016
Super fast and very informative, I have to give props to our submissions coordinator Shawn Toussaint he did an excellent job, and when he was out on vacation we worked with Nick Palermo stepped in and continued the amazing customer service!!! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Nov 17, 2016
Very helpful friendly and overall great service. Even our title company and realtor complimented on the many things that 1st Alliance provided that others do not. They also stated that they were very easy to work with! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Nov 17, 2016
The lender was patient and understanding. The process explained carefully and everything was laid out with areas opened for any questions. I was worried about how things would turn out but it all went very well. The process was fast and quick, the team was very nice and spoke clearly about everything. more »
Business Response:
Thank you for the review!
5on Lendingtree, Nov 16, 2016
My experience with 1st Alliance Lending was EXCELLENT. Sonya Pellitier was the best! There was never a time I was not aware of every detail concerning my loan. She always kept me in the loop of what was happening, and I greatly appreciate that. I would also like to acknowledge Steve Newman who was very informative concerning details of the loan and payments etc. The entire experience from beginning to end was great, and everyone I had communication with was helpful and friendly. I would recommend this company to anyone. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Lendingtree, Nov 15, 2016
1st Alliance Lending made our dreams come true. From the first phone call Shawn Toussaint was a blessing. He walked us through every step. My real estate agent was amazed at how fast they were at getting the loan approved and ready to close. There was never a time I didn't call or email and have a response right away. I just closed on my house yesterday. So many companies told us no but not this one. I would and have recommended them to anyone. Thank you for making my dreams come true. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on BirdEye, Nov 14, 2016
1st Alliance is an awesome lending company. They contacted me after 12 months of making on time payments. Offered refinancing at a lower rate. Saved me money on my monthly payments. Shenae dis a fantastic job of keeping me informed during the process. Excellent customer service all around. Thank you 1st Alliance!! more »
Business Response:
Thank you for the review!
5on Zillow, Nov 14, 2016
I am so pleased with the time it took to close and the professional service that I received. All calls were returned and all questions were answered in a timely manner.The interest. rate was very nice. more »
Business Response:
Thank you for the review!
5on BirdEye, Nov 10, 2016
Had a great experience with everyone at 1st Alliance the 2 times I refinanced. When the first told me make 12 payments on time an we can look into lowering your rates. I was like ya they will forget. But on the 12th payment a staff member called an guess what lowered almost 1.75 % . Then guess what. They said make 12 more an we can try again. Since I started I am saving near 625.00 a month. I didn't make it easy on them as I travel alot and it was never an issue they always came to my location at the time and made the streamline so easy. It's also most of good to be true. But I amplike proof
Thank you to everyone at 1st Alliance I greatly appreciate the money in my pocket
more »
Business Response:
Thank you for the review!
5on Zillow, Nov 10, 2016
When I changed my mortgage the whole process was very efficient. I can't remember names very well but I worked with different people. Anyway everyone was efficient. more »
Business Response:
Thank you for the review!
5on Lendingtree, Nov 07, 2016
This was my first time buying a home and I have to say with all the horror stories I was really nervous. Within a few minutes talking with Sara Jenkins my worries were washed away. Sara made our experience excellent. She went thru the whole process with us and answered all my questions. I have already mentioned her name to a few of my old neighbors. If you want a worry free experience in buying a new home, 1st Alliance Lending is the way to go. just ask to work with Sara Jenkins. Thanks again for everything Sara more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Nov 04, 2016
1st Alliance Lending staff were so wonderful and comforting when my husband passed suddenly in October 2015. They worked with me to complete paperwork for loan modification which enabled me to stay in my home! Staff members like Heather were there to help and walk me through the process when I had questions. more »
Business Response:
Thank you for the review!
5on Google, Nov 03, 2016
Love, love, love....how can you love your mortgage company but I somehow managed to do it. I went into the home buying process thinking that it was going to be difficult and hard to do and I might not even get one since the housing crash. But boy did "Joe" change my mind entirely. I can't stop bragging about how easy the whole process was. They work with you and tell you each and every step during the process. They follow up when you forget to call back. They were up front about all the fees and they were dead on (or less) so I appreciated it. Joe helped me when I changed from looking in Pennsylvania to New Mexico. The only thing I could say is to make sure the date you want to close is on the contract because that is the date that underwriting uses to make sure you close with any delays. Closing was done easily with no issues. I have recommended this to 2 close friends so hopefully they will work out too! more »
Business Response:
Thank you for the review!
5on Lendingtree, Nov 01, 2016
Love, love, love....how can you love your mortgage company but I somehow managed to do it. I went into the home buying process thinking that it was going to be difficult and hard to do and I might not even get one since the housing crash. But boy did "Joe" change my mind entirely. I can't stop bragging about how easy the whole process was. They work with you and tell you each and every step during the process. They follow up when you forget to call back. They were up front about all the fees and they were dead on (or less) so I appreciated it. Joe helped me when I changed from looking in Pennsylvania to New Mexico. The only thing I could say is to make sure the date you want to close is on the contract because that is the date that underwriting uses to make sure you close with any delays. Closing was done easily with no issues. I have recommended this to 2 close friends so hopefully they will work out too more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Oct 31, 2016
1st alliance lending was great to deal with my husband was off work for a year and they helped us save our home, great company, very polite people,and very helpful when you need it,always will work something out for you more »
5on Zillow, Oct 25, 2016
I had the pleasure of working with Shennae , and she did a great job of keeping me informed, throughout the refinance process. Thanks Shennae . Thanks too all who made this possible. Scanly. more »
5on BirdEye, Oct 24, 2016
I would highly recommend 1st Alliance Lending. I had been denied financing by others and was told repeatedly to not give up in 30 more days my credit score would be high enough to get the loan. After 3 months of this same answer I saw a Lending Tree commercial and I made the call. I was contacted by Alyssa at 1st Alliance within a matter of minutes. She asked a few questions and told me that 1st Alliance was different, they look at the person and not the score, VERY TRUE. Alyssa stayed in constant contact with me, she was very professional, and very thorough with all the paperwork I had to submit. Not only did I get the home of my dreams, I was able to do so within 2 1/2 weeks. Steven has been in contact with me since my closing just to follow thru and see if I had questions etc, regarding my mortgage. I can't express how much the personal touch offered has meant to me. If I should ever need to re-apply for a mortgage this will definitely be my 1st call. more »
Business Response:
Thank you for the review!
5on Zillow, Oct 20, 2016
Excellent and very easy to wrk with they did every thing they said they on time and they even came to me on my own,time and pkacevery friendly they even let me clear up some,credit issues before signing more »
5on Google, Oct 16, 2016
Great company, they worked very hard to help us get our house and we wouldn't be happier! !! more »
5on Zillow, Oct 06, 2016
They seemed to cover most of the questions before I could ask them. They made the process as seamless as possible, so that two working parents had little "legwork". more »
5on BirdEye, Sep 30, 2016
If I could give 6 stars I would! I honestly can't believe how amazing Seth and Amy were. They were both super communicative and EXTREMELY on top of everything. I am a first time home buyer and I work in the industry, so I have heard every horror story out there. I fully expected bumps in the road and for it to be a stressful process, but it was the smoothest process from start to finish. One thing I look for when I do anything like that is to work with someone who will respond to my 500 questions and keep me informed through the process. Seth went above and beyond this, I am truly shocked at how awesome he and Amy are. I would recommend 1st Alliance to anyone looking to get a mortgage loan and wants to work with someone that truly knows what they are doing. more »
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111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 8:00 am - 8:00 pm

About

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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »

Review summary

5  643
4  9
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5.0
652 reviews