1st Alliance Lending, LLC | Mortgage Lender at 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number

1st Alliance Lending, LLC

746 reviews
Mortgage Lender
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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746 reviews
  • 383 reviews5.0
  • 214 reviews4.9
  • 74 reviews5.0
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5on Zillow, Jun 24, 2016
I have refinanced my home for the second time with First Alliance. Every associate I spoke / worked with was extremely helpful. Whenever I had a question, Spirit was always available with the information I needed. Steve did an awesome job of explaining I got the procedures to me. I find this company, trustworthy, effective, and professional. more »
5on Zillow, Jun 23, 2016
I started on 4/21/2016 thinking about how nice it would be to own my own home. The first thing i did like so many others is go on lending tree.
the very next day Crystal from 1st Alliance called
me. She asked me a few questions and said she din't see any reason why I would not be approved.
She said she would get out a approval letter to me on Monday. Come Monday I received my letter and was on my way. We looked at a total of 5 houses and decided the first one we looked at was our dream house. Crystal and the crew at 1 Alliance have been nothing shy of amazing.
I have already giving her name to 2 people and expect them to be doing business with them as well.
The paper work was not as bad as one would think and they made my first time experience a joyful one.
Buy the way my closing is set for Wednesday 6/29/2016. So from the first time I even thought about buying a home to my closing date is 2 months and 8 days.
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5on Zillow, Jun 22, 2016
From the first time I talked to Drew to closing was a complete first time homeowners dream, the paperwork at times seemed a little overwhelming but I was able to speak to someone every time I called or was called back almost immediately to answer any questions or concerns I may have had. customer service from every department I have spoken with has been professional and friendly , I definitely recommend 1st Alliance Lending to anyone who is in the market for a new home more »
5on Zillow, Jun 21, 2016
I am very please with all areas of 1st Alliance, in fact, every time that I get a chance to gloat about my mortgager, I do! Each representative that I have spoken to or worked with was very knowledgeable, helpful, kind, courteous and very professional. Each representative was knowledgeable about the different types of loans and was able to sit and explain each to me. I was very impressed.
I definitely recommend 1st Alliance!
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5on Zillow, Jun 15, 2016
Great company good customer service! Very pleased and happy with home purchase! Their were things I didn't understand and they were explained every time I had a question. more »
5on Zillow, Jun 13, 2016
Great follow through and always kept in the loop with prompt communication. Jeanna is a great asset and always helpful. I appreciate 1st Alliance Lending for working with me to get my mortgage where otherwise I would not be able to. more »
5on Zillow, Jun 10, 2016
I just wanted to add a quick comment. We have not closed yet, however we have received a commitment letter. We have a very, very unique situation and 1st Alliance approved us. Just as their website says; they look at the individual and not the credit score. Thank you so far 1st Alliance for helping us to achieve the american dream of home ownership. more »
5on Zillow, Jun 10, 2016
First Alliance was the only lender to actually listen and help. I was able to close on a very difficult "back to work" FHA program in 3 months. Although the paperwork was daunting (FHA requirement), Alyssa, my submission coordinator guided me through the entire process. She was quick to communicate and I could always get her on the phone. Honestly, I feel like family with First Alliance. Thanks a million. My family and I finally have a roof over our heads to call our own. more »
5on Zillow, Jun 07, 2016
First Alliance gave me a chance to own a home again after I went through and still working through some tough credit issues. They worked with me and show great flexibility to accommodate my situation. The loan program they approved me under is not easy do deal with and most lenders tend to avoid. I highly recommend 1st Alliance Lending. more »
5on Zillow, Jun 03, 2016
1st Alliance re-financed a high interest rate loan for me initially and save me hundreds of dollars. After not quite a year they lowered my interest rate again for more savings. They have been wonderful to deal with not only for the re-finance but very helpful and courteous when you call. Making payments is more than easy. I would give them ten stars if I could! more »
5on Zillow, Jun 02, 2016
My family just closed on our home; with gratitude and appreciation towards 1st Alliance Lending, LLC; and its team. Brandon Kubik at 1st Alliance Lending handled our case file throughout the process up to closing. He went above and beyond our expectations; always responsive, professional, and openly honest. Recovering from job loss and bankruptcy; not once did 1st Alliance Lending make us feel like we were second class citizens. Brandon and the 1st Alliance Lending team; truly handled our case with care and urgency. Recommendation to future customers of 1st Alliance Lending; please be aware they have in-house underwriting conditional pre-approvals; which was the path we took to proceed with confidence in our pursuit to buy a home. We were able to close within 30 days. We highly recommend 1st Alliance Lending, LLC. more »
5on Zillow, May 31, 2016
First, I would like to express our sincere gratitude for 1st Alliance approving us for our first family home! This lender is out of state but Erin McGaffigan made the whole process as simple as possible. She walked with us the entire way and couldn't have been more professional or courteous. The whole team at 1st Alliance was a pleasure to deal with and I would highly recommend them to anyone looking to buy or sell a home! more »
4on Facebook, May 29, 2016
This review would have been lower if it wasn't for Shean Layton!! Shean worked with us and always stayed positive. Underwriting process was a little frustrating; always wanting something else, after being told that they had everything they needed. This also caused our closing date to be delayed. But after everything was said and done we closed on a great home and we are very thankful to Shean and 1st alliance for hiring such a great person. more »
5on Zillow, May 27, 2016
We received a call from Erin McGaffigan immediately after completing an online form with Lending Tree. Like so many people, we have a story to tell about the ups and downs in our financial history. We have worked hard to recover from losses due to layoffs including bankruptcy. We told our story to local banks and were frowned on before even beginning the loan process. Erin was a welcomed voice. We told her exactly what we told everyone else, "before we even start on a loan application, we have a story to tell". She listened and asked a few questions and said, "I'm confident that we can work with you." She was right! It took some time and we had a lot of documentation to provide but she stuck with us every step of the way. She returned calls and emails in the evenings when it was convenient for us. She personally talked with our realtor who was so impressed by her, she has already recommended her to other buyers. Erin and the team at Fist Alliance is outstanding! Real people with real personalities and real pleasure to work with. more »
5on BirdEye, May 25, 2016
Our experience with 1st Alliance was excellent! . At first we were a bit hesitant about the success of our obtaining a mortgage through1st Alliance but we are now believers. Since recently moving into our new home. Our Coordinator was Joseph Dupont he made the process painless ,he was very clear regarding the paperwork needed to complete the loan process in order for it to flow smoothly. As their client you must be patient and be your best advocate in making the process work for you.If you have gone through a hardship and want to become homeowners it is possible through 1st Alliance Back To Work Program they will work for you. We want to thank 1st Alliance and thier staff you're the best at what you do.
Thank You
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5on Zillow, May 25, 2016
This is one great group of people. I was contacted by Shawn Toussaint after I went went on Lending Tree to get my first home loan. He was very pleasent and very easy to talk with. When he wasnt in the office someone else on his team (Nicholas Palermo) made sure i knew that so i wan't in the dark about anything. Shawn and his team went above and beyond. They looked at all of my options and took the time to make sure we got into the house we wanted.

I will and do tell everyone to talk to 1st Alliance. You'd better believe I will be going back to them for any other home loan/refi i need!
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5on Facebook, May 25, 2016
Thanks for all your hard work and time getting us our house! Shawn Toussaint worked insanely hard to make sure we got into the house we wanted. Very responsive and professional! Any obstacle that came up was worked out. There will be no hesitation for me to use 1st Alliance again in the future and recommend them to any of my family/friends. Thanks!!! more »
5on Zillow, May 24, 2016
1st Alliance Lending was very easy to work with. Their agents are very knowledgeable about all the aspects of the lending process and setting up an escrow account. Process was completely painless! more »
5on Zillow, May 20, 2016
Very impressed with how simple and straightforward they made the process of purchasing our new home. Responses were always quick, someone was available to help us the entire time, and the transaction was successful. Highly recommend! more »
5on BirdEye, May 17, 2016
I was so glad when I was contacted by 1st Alliance. I was able to refinance the mortgage loan we had at a lower interest. The process was easy and did not take long. Everyone I talked with were very nice, answered my questions and showed us that they were there to help us in any way we needed.
Angelina Leyvas
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Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, May 14, 2016
Great experience. The people there are so helpful. Nick was awesome to work with. Keeps you up to date on everything that is going on. Thank you guys so much. Nicole courtney more »
5on Zillow, May 13, 2016
Heather Alvarez was very helpful to me when I had a problem with my payment. She took the time and had patients to make sure that everything was ok before we got off the phone. Thanks Heather for your time and help. more »
5on BirdEye, May 13, 2016
First off I would like to thank Ashley Cornell. She was very pleasant to talk to and very understanding. She didn't make us feel like we were bad people because we were in a bad situation. I have nothing but great things to say about my experience. Thanks again for all the help. more »
5on Zillow, May 11, 2016
The agent whom I worked with was very professional & informative.
My questions were answered quickly and he took care of my concerns
related to additional fees, percentage rates, monthly p
ayments, etc.
I would recommend 1st Alliance Lending for mortgage refinancing.
more »
5on Zillow, May 09, 2016
In dealing with 1st Alliance, I have found them to be very responsive and very knowledge about the refinancing process. Everyone that I spoke with were extremely helpful in getting answers to all of my questions and when the answer was not immediately known, they were diligent in getting the answer(s) and following up with a phone call to make sure that my questions were answered to my satisfaction. more »
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Google reviews summary

214 reviews


111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 8:00 am - 8:00 pm


Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »