1st Alliance Lending, LLC | Mortgage Lender at 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number
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1st Alliance Lending, LLC

5.0
652 reviews
(Mortgage Lender)
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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5on Zillow, Mar 10, 2016
I have been with 1st Alliance for four years. Although my husband and I did not decide to go forward with a refinance this time, I cannot say enough good things about these people. I am always able to speak to a human being! That's very important to me. And it is often a person I have spoken with before. I never feel like a number on a screen. They make things easy and understandable and DO NOT pressure you to do anything if it doesn't feel right to you. They have been great to work with and I really glad I chose to work with them. We just went through the whole refi process and in the end deciding it wasn't the right time for us, they did not push at all. They said all along that if it came to closing time and we chose not to move forward, that there would be no pressure to sign and there wasn't! Thanks again to this great team of people! more »
5on Google, Mar 07, 2016
This is our second closing with 1st Alliance and both were very easy. Kyle Murphy is wonderful to work with and answered any and all questions we had. Whenever you spoke to Kyle we got the feeling that he was happy to help us. Thanks for everything. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Mar 05, 2016
I had a pleasant experience with 1st Alliance Lending, LLC. It was convenient working with their email service. Dylan Kirchner was very knowledgeable about the whole process and remained in contact with me throughout the whole process answering all of my questions which put me at ease. My loan went through just like he said and I was able to save a lot of money. I would recommend 1st Alliance Lending, LLC to anyone.
Cynthia in Michigan
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Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Mar 03, 2016
Everything went very smooth with our loan. Kyle Murphy was very helpful through this process. This is the second loan he has helped use with. Over all he has saved me $600.00 per month on my mortgage payment. I would recommend him and 1st Alliance to anyone that needs to refinance there current loan. Me and my husband are both very pleased. I am in hopes that 1st. Alliance will be able to help my son and his mortgage the same as I was helped. more »
5on Google, Feb 29, 2016
I have been dealing with Bridget Powers for several weeks and have been impressed with her knowledge but more importantly her caring nature. She has been very helpful and gracious with all of our contacts. She has made the whole procedure quite easy to wade through. If I had any questions, she was very helpful. Tonight I spoke with Steven Newman and was impressed with how it seems that 1st Alliance hires only the highest quality of employees. I would recommend this company and it's employees to anyone looking to finance or re-finance. This has been a great experience. Thank you to Bridget and Steven........ more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Feb 29, 2016
1st Alliance Lending is very thorough in getting you what they say they will do. the paperwork is quite a lot, but they help you every step of the way. they are very patient through the entire process, and will answer any questions you may have. I worked with Samantha Rogers through most of my re-financing. what a great person, and caring about the people she is working with. thanks Samantha, and best wishes! keep up the good work 1st Alliance Lending.
thanks for helping me get a lower interest rate!!!
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Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Feb 29, 2016
this is the second re-fi we have done with 1st Alliance. This experience is even better than the first. I feel like they have my best interests as a priority. more »
5on Zillow, Feb 26, 2016
They helped me when i didn't think i would find help.They are extremely helpful and easy to deal with. I would recomend them to anyone.Someone answers everytime you call and they have good hours so you can contact them easily. Any guestion i have had has been answered promptly more »
5on Zillow, Feb 24, 2016
Believe me whenever I say that our refinance experience was impressive and so simple and easy. Really enjoyed working with the staff. Whatever they said would happen, happened as they said. They are very professional people who know their business and know how to deal with people. more »
5on Google, Feb 17, 2016
I had an excellent experience with them. I had read the reviews prior to selecting them and I was NOT disappointed. They helped me accomplish what I set out to do, which was to buy a house in another state, since I was moving for a new job.
They were with me every step of the way and always gave me a look forward by explaining the next steps. They communicated at the appropriate times. I felt like they were on top of things and the processes seemed streamlined, yet they were very personable and friendly. I dealt with Nicholas - customer care, Marcin - loan officer, Steve -loan servicing, and Liz - feedback. I also spoke briefly with Bridgett who filled on the rare time that Nicholas was off. I would highly recommend 1st Alliance.
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Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Feb 17, 2016
every one has been just wonderful every thing that I have ask for or need was given in a reasonable timfe and mannor. I have no complaints they always call my home first and if know answer then they use my alternate number more »
5on Zillow, Feb 17, 2016
Mortgage refinance transaction has been handled professionally, quickly, and with any questions or concerns I had answered fully, and in language I could understand. Highly recommend this company! more »
5on Google, Feb 13, 2016
1st Alliance Lending,LLC did a great job in helping with the process on our new mortgage refinance. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on BirdEye, Feb 12, 2016
My experience with First Alliance was great! Everything was smooth and they were extremely professional. Shawn Toussaint was great along with Amy Charlton. If you need some help don't hesitate to contact them! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Feb 11, 2016
1st. Alliance is the best company. The loan application process easy and well worth the time. Alyssa was great to work with, she answered all of our questions and was always just an email or phone call away. I would never have believed we could save so much money on our mortgage. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Feb 03, 2016
They were very helpful and knowledgeable on the "back to work" program. Shean Slayton practically held my hand through the entire process and was allways upbeat. If he could have signed my name he would of done it all by himself. My family and I are moving into our home next week and we couldn't be more excited. I would highly recommend this company. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Feb 03, 2016
They were very helpful and knowledgeable in helping my family and I with the "back to work" program. Shean Slayton practically held my hand through the entire process. If he could have signed my name he would have done it all. There were no hiccups. It went exactly as planned and now my family and I are moving into our home next week and we couldn't be more excited. I would highly recommend this company. more »
5on Zillow, Jan 31, 2016
The team at 1st Alliance has always been professional and very easy to work with. There were never any surprises when closing with everything being explained in detail. If something was not right, the team was swift to take action in order to make our mortgage work for us. more »
5on Google, Jan 27, 2016
2nd time dealing with this company and Sarah. Couldn't ask for easier process and nicer people. Just love Sarah. She is so helpful and as nice as any friend.Would deal with them anytime. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Jan 26, 2016
1st Alliance has helped us lower our interest and payment on our mortgage which is saving us money so we can enjoy our retirement. The folks we dealt with were very courteous and eager to answer our questions. They seemed genuinely interested in helping us secure a mortgage.
Thank you
more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Jan 11, 2016
My wife and I can't say enough how thankful we are with 1st. Alliance Lending! We were helped by a few people but Kyle, Amanda, and Howard are names that I remembered helping the most. The time and care they took meant so much to us! I highly recommend them!
Tony
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5on Zillow, Jan 08, 2016
My husband and I have been working with 1st Alliance for over 2 years now and have been highly pleased. Shawn Toussaint has been great in keeping us informed about our loan information and all of the steps to our closing. He is very personable and respectful. Also Elizabeth Wallace has been wonderful to work with and made sure we had all of the correct information for our closing. Thank you to all of their team in helping us with this loan. more »
5on Zillow, Jan 06, 2016
The person I worked with was Sara Jenkins. She was very helpful and knowledgeable. She was always available to answer questions and help me with this process. Would recommend friends to use this company and these services. more »
5on Google, Dec 17, 2015
Our experience with 1st Alliance has been phenomenal. We financed with 1st Alliance after having a seriously horrible time with another company.. We couldn't believe that after one year of being with 1st Alliance, THEY contacted US regarding a refi and how we could save money... It was easy and fast.. Talk about customer service.. Finally a company who cares about their clients.... Thank You Crystal Bidwell and The 1st Alliance Team.... more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Dec 17, 2015
The person I was working with was Joe Dupont. Very knowledgeable and caring. It is not a job to him. It is about helping people. Very passionate every step of the way. Very trusting. I felt very secure in dealing with him. Explained everything so I could understand exactly what was taking place every step of the way. more »
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111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 10:00 am - 2:00 pm

About

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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »

Review summary

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5.0
652 reviews