1st Alliance Lending, LLC | Mortgage Lender at 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number
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1st Alliance Lending, LLC

5.0
652 reviews
(Mortgage Lender)
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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5on Zillow, Dec 15, 2015
Our experience with 1st Alliance has been most worthwhile. Jennifer walked us through all of the paperwork. Any question or doubt was answered with professionalism, caring and understanding. The same goes for others that were involved in the process.
We close tomorrow and just know that things will be in order and will be handled in a professional way. Thank you for all your assistance in making this possible.
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5on Zillow, Dec 15, 2015
I worked with a gentleman by the name of Dan super nice guy and very helpful and always kept me up to date and called when he had questions. Great company more »
5on Zillow, Dec 13, 2015
We are extremely happy with the service provided to us during our refinance process. Dan Krot is very professional. He was with us every step of the way. We couldn't be happier! Our first and second were combined and an escrow account was included. We pay less now than than we did before. Thank you! more »
5on BirdEye, Dec 04, 2015
The experience took longer than we expected but getting our interest rate & payment greatly reduced was worth the wait ... Staff friendly and knowledgable . more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Dec 01, 2015
Top notch!! They saved me from foreclosure!! Can't thank them enough!!! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Nov 24, 2015
We questioned the whole experience at first. The people we worked with so helpful and understanding. They made the whole process an easy one. After the first inspector was a nightmare the found anouther one and everything went smooth. They remained positive and led us through easily. Our interest rate was dropped, payments dropped and we have and esgrow. Amanda was our bomb!! Great experience. more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Nov 24, 2015
1st Alliance was awesome very helpful in our refinance project. Our 1st and second mortgage was combined and my payment is only a small amount more than we were paying on our first. I worked with Michael and Erin and they were very helpful and communicated well with me kept me informed on what was going on and made sure we did everything right. I would recommend them highly for anyone needing to refinance it was so easy. more »
5on Zillow, Nov 21, 2015
Chrystal was amazing. Without her keeping me continously informed I don't think I would have gotten through the process. There was never a moment when I felt I was on my own. Any questions I had were answered in a timely manner. more »
5on Zillow, Nov 21, 2015
The service this company, particularly the specialist assigned to our refinance was amazing! Our process took over 3 months, due to the complexity of our situation. The company was compassionate and dilligent and when it seemed as if we were going to be disapproved, our specialist became our advocate and we were able to refinance our home at a significant savings in both loan amount and monthly payment. I would highly recommend this company and their special homeowners program to all! more »
5on Zillow, Nov 18, 2015
I found all my dealing with First Alliance to be highly professional. They pay/paid attention to me and my family's needs and helped me to find the best solution for us. I highly recommend them as a company to work with. more »
5on BirdEye, Nov 16, 2015
I had a very good experience with my refinance. Nicholas was very knowledgeable and helpful and answered all my questions. I would recommend 1st Alliance Lending to my family and friends looking to get a home loan. more »
4on Zillow, Nov 16, 2015
The process was a little rough at first and I had to do the same paperwork 3 times, however some of this was my problem getting approved. Once those problems were completed the process went a lot smoother. The person handling the process was very quick to respond when I made a call and left a message. I did like that I was dealing with the same person during the process and was not passed on to different people. I do think they at times didn't seem to understand what was needed and what was not needed. Once we got to the closing process there was someone that called and talked over the process with you and made sure you new what the process was and how it was to be completed. more »
5on Zillow, Nov 13, 2015
My experience with 1st Alliance Lending, LLC was an excellent experience. The professional team made sure I had everything that was needed for my mortgage loan. Every question that I ask was answered to my satisfaction.
When I needed help they were right there to tell what I needed to do.
I would like to say thank you to Morgan Kleckner. I have already recommended 1st Alliance Lending, LLC to someone.
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5on Google, Nov 09, 2015
Great, When I received the call that we were eligible for a lower interest rate by refinancing I was a little apeherensive but the process was easy. Everyone was very helpful in explaining the procedure. We closed in our home withing 30 days of the application.
Leslie Spreitzer
Diamond Illinois
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Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Nov 06, 2015
everyone we were in contact with are the friendliest people we've ever dealt with. everything went through very smooth and we had no miscommunications or anything. we love dealing with this company! more »
5on Zillow, Nov 03, 2015
I have never had an FHA loan in the past but they have made my transition to this loan very easy and painless. I really appreciate both Andrrw P and Liz W and all the time they took to answer all of our questions and concerns. more »
5on Google, Nov 02, 2015
Wonderful! Only way I can describe it. Adam Goldstein! (submission coordinator) You are the man! Adam really help me though this process and made something I didn't think possible into a reality. This company gave me the second chance I needed to have a new fresh start with my home. I would recommend 1st Alliance Lending to anyone I meet. They were right up front with me and explained everything I needed to do. Never an issue with communication or correspondence. Again Adam Goldstein 1st Alliance Lending and the company as a whole was the single best home refinance experience! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Oct 30, 2015
Kamau Shelby is the BEST!!!! He was very professional and knowledgeable throughout the entire process. For reasons beyond anyone's control it took a little longer than normal and he was very patient and reassuring. We even shared a laugh or two. I highly recommend 1st Alliance if in the market for a mortgage. more »
5on Google, Oct 29, 2015
I had a great experience with 1st Alliance. My representative was Sarah S. who was very polite, patient and knowledgeable! Sarah kept me informed throughout the entire process and never left me in the dark as far as what was going on and what the progress was! I was able to reduce my mortgage payment and my interest rate! Thank you Sarah and 1st Alliance!!! . more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Oct 28, 2015
1st Alliance Lending is one of the best companies I have ever dealt with and this last week has proved that once again. I contacted them pretty upset because I had made and error in my checkbook which had thrown everything off and did not know how I was going to make my payment. The lady I first spoke with was nice and she did tell me her name however I was so upset by what I had found out I cannot remember it. She transferred me to her supervisor for assistance. She referred me to Howard. I had dealt with him when I first came to 1st Alliance. I know he had a lot going on but he took the time to help me calmly reevaluate my situation. It turned out I had overlooked ways to have enough money and get the payment made. I was able to accomplish this. Refinancing through 1st Alliance was for me the right choice. Thanks again to Howard and the 1st lady I talked with. In all of my dealings with the different people from 1st Alliance I can truly say they are both very professional and very nice. more »
5on Google, Oct 28, 2015
Everything went smoothyly and ours was not an easy loan to accomplish as my husband is self employeed. Erin worked with us and got everything taken care of
Alisa Muir
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5on Zillow, Oct 23, 2015
HAPPY WITH EVERYTHING VERY NICE PEOPLE ALOT OF PAPERWORK TO BE COMPLETED. NEEDS COMMUNICATION BETWEEN CLOSING AND NEXT PROCESS. AFTER CLOSING WE HAD NO CONTACT WITH ANYONE FOR 2 WKS AND I HAD TO CALL BACK. more »
5on Zillow, Oct 23, 2015
Joe B.was great to work with.he helped us step by step with the process of refinancing.he explained everything we needed to do and kept me up to date on how the process was going.he was very polite and friendly.I really appreciate his help.everyone at 1st Alliance was very polite,friendly and went out of their way to help us.Elizabeth answered all my questions I had about the account.will close next week.thanks again for everything. more »
5on Google, Oct 22, 2015
This was my first refinance and it was a very positive experience. The staff were always polite and helpful. I had forgotten how much paperwork was involved and even in the throws of getting papers back and forth filled out and signed correctly, no one was ever anything but helpful. This refinance allowed me to not only lower my monthly payments, but my interest as well. In fact, the month payment is now almost exactly HALF of what it use to be. I can't thank the working staff of !st Alliance enough for their professionalism through out the whole process. I would recommend friends and family to this fine company. Thanks so much. RFH more »
5on Google, Oct 22, 2015
Missy with 1'st Alliance was very helpful and caused our re-finance to be efficient and stress free. She handled everything in a friendly and caring manner.
Thank you to Missy and to 1'
;st Alliance.
We truly appreciate you.
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111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 8:00 am - 8:00 pm

About

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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »

Review summary

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5.0
652 reviews