1st Alliance Lending, LLC | Mortgage Lender in 111 Founders Plz - East Hartford CT - Reviews - Photos - Phone Number
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1st Alliance Lending, LLC

5.0
641 reviews
(Mortgage Lender)
 111 Founders Plz, Ste 1300, East Hartford, CT 06108US

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(866) 546-7298

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4on Zillow, Nov 16, 2015
The process was a little rough at first and I had to do the same paperwork 3 times, however some of this was my problem getting approved. Once those problems were completed the process went a lot smoother. The person handling the process was very quick to respond when I made a call and left a message. I did like that I was dealing with the same person during the process and was not passed on to different people. I do think they at times didn't seem to understand what was needed and what was not needed. Once we got to the closing process there was someone that called and talked over the process with you and made sure you new what the process was and how it was to be completed. more »
5on Zillow, Nov 13, 2015
My experience with 1st Alliance Lending, LLC was an excellent experience. The professional team made sure I had everything that was needed for my mortgage loan. Every question that I ask was answered to my satisfaction.
When I needed help they were right there to tell what I needed to do.
I would like to say thank you to Morgan Kleckner. I have already recommended 1st Alliance Lending, LLC to someone.
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5on Google, Nov 09, 2015
Great, When I received the call that we were eligible for a lower interest rate by refinancing I was a little apeherensive but the process was easy. Everyone was very helpful in explaining the procedure. We closed in our home withing 30 days of the application.
Leslie Spreitzer
Diamond Illinois
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Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Nov 06, 2015
everyone we were in contact with are the friendliest people we've ever dealt with. everything went through very smooth and we had no miscommunications or anything. we love dealing with this company! more »
5on Zillow, Nov 03, 2015
I have never had an FHA loan in the past but they have made my transition to this loan very easy and painless. I really appreciate both Andrrw P and Liz W and all the time they took to answer all of our questions and concerns. more »
5on Google, Nov 02, 2015
Wonderful! Only way I can describe it. Adam Goldstein! (submission coordinator) You are the man! Adam really help me though this process and made something I didn't think possible into a reality. This company gave me the second chance I needed to have a new fresh start with my home. I would recommend 1st Alliance Lending to anyone I meet. They were right up front with me and explained everything I needed to do. Never an issue with communication or correspondence. Again Adam Goldstein 1st Alliance Lending and the company as a whole was the single best home refinance experience! more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Zillow, Oct 30, 2015
Kamau Shelby is the BEST!!!! He was very professional and knowledgeable throughout the entire process. For reasons beyond anyone's control it took a little longer than normal and he was very patient and reassuring. We even shared a laugh or two. I highly recommend 1st Alliance if in the market for a mortgage. more »
5on Google, Oct 29, 2015
I had a great experience with 1st Alliance. My representative was Sarah S. who was very polite, patient and knowledgeable! Sarah kept me informed throughout the entire process and never left me in the dark as far as what was going on and what the progress was! I was able to reduce my mortgage payment and my interest rate! Thank you Sarah and 1st Alliance!!! . more »
Business Response:
Thank you for the review! 1st Alliance prides itself on helping borrowers reach their goals, and will go above and beyond to make sure our customers are satisfied.
5on Google, Oct 28, 2015
1st Alliance Lending is one of the best companies I have ever dealt with and this last week has proved that once again. I contacted them pretty upset because I had made and error in my checkbook which had thrown everything off and did not know how I was going to make my payment. The lady I first spoke with was nice and she did tell me her name however I was so upset by what I had found out I cannot remember it. She transferred me to her supervisor for assistance. She referred me to Howard. I had dealt with him when I first came to 1st Alliance. I know he had a lot going on but he took the time to help me calmly reevaluate my situation. It turned out I had overlooked ways to have enough money and get the payment made. I was able to accomplish this. Refinancing through 1st Alliance was for me the right choice. Thanks again to Howard and the 1st lady I talked with. In all of my dealings with the different people from 1st Alliance I can truly say they are both very professional and very nice. more »
5on Google, Oct 28, 2015
Everything went smoothyly and ours was not an easy loan to accomplish as my husband is self employeed. Erin worked with us and got everything taken care of
Alisa Muir
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5on Zillow, Oct 23, 2015
HAPPY WITH EVERYTHING VERY NICE PEOPLE ALOT OF PAPERWORK TO BE COMPLETED. NEEDS COMMUNICATION BETWEEN CLOSING AND NEXT PROCESS. AFTER CLOSING WE HAD NO CONTACT WITH ANYONE FOR 2 WKS AND I HAD TO CALL BACK. more »
5on Zillow, Oct 23, 2015
Joe B.was great to work with.he helped us step by step with the process of refinancing.he explained everything we needed to do and kept me up to date on how the process was going.he was very polite and friendly.I really appreciate his help.everyone at 1st Alliance was very polite,friendly and went out of their way to help us.Elizabeth answered all my questions I had about the account.will close next week.thanks again for everything. more »
5on Google, Oct 22, 2015
This was my first refinance and it was a very positive experience. The staff were always polite and helpful. I had forgotten how much paperwork was involved and even in the throws of getting papers back and forth filled out and signed correctly, no one was ever anything but helpful. This refinance allowed me to not only lower my monthly payments, but my interest as well. In fact, the month payment is now almost exactly HALF of what it use to be. I can't thank the working staff of !st Alliance enough for their professionalism through out the whole process. I would recommend friends and family to this fine company. Thanks so much. RFH more »
5on Google, Oct 22, 2015
Missy with 1'st Alliance was very helpful and caused our re-finance to be efficient and stress free. She handled everything in a friendly and caring manner.
Thank you to Missy and to 1'
;st Alliance.
We truly appreciate you.
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5on Zillow, Oct 16, 2015
Excellent responseness , long process but always pleasant . Joe Dupont was great, always upfront and truthful. Ready to close soon, much better situation for me financially. more »
5on Zillow, Oct 16, 2015
Getting out of the gate sort of speak was a little slow for my wife and i, if it wasnt for Sara Jenkins being very patient and explanning the things we needed to do and get and send to her, it would have been a hard process, but my confidence, level is very high right now! With a lower interest rate on our mortgage, it has lifted a big burden off our shoulders. I would recommend 1st Alliance to anyone!!! Take the time and let them help you! more »
5on Zillow, Oct 15, 2015
I couldn't be happier with the experience i had with 1st Alliance and the help we had doing all the paper work long distance. We had a wonderful person from 1st Alliance. His name is Joseph Dupont and he was super in all aspects of his job. He kept us well informed of all the things we had to do to get our new morgage. Thanks Again for this great experience with lst Alliance. more »
5on Zillow, Oct 15, 2015
Sarah and everyone else were so helpful and above all respectful! They worked us through the Getting Back to Work program and got us into a house when most lenders wouldn't even talk to us! We couldn't have been happier! more »
5on Google, Oct 14, 2015
In 2012, after bad experiences with 2 other lenders while trying to work out a mortgage loan modification, 1st Alliance Lending was like a breath of fresh air. Though the loan modification process is long, grueling, and frustrating at best and definitely not for wimps, 1st Alliance made it as painless as they possibly could. Dave Roberts was knowledgable of the process and had answers available for my questions whenever I called.
I have found all the 1st Alliance employees I have spoken to on the phone very polite and helpful, particularly Howard Abend. Only three months after closing our modification (and still being in the trial period) my husband passed away. I was unable to make my payment for the following month and 1st Alliance was so kind and willing to work with me. I would highly recommend them as a mortgage lender.
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5on Zillow, Oct 14, 2015
There have been some downs in the process but everything is moving along fine. They have taken care of any issue that has came up. Just ready to close. Thanks for lowering my rate. more »
5on Zillow, Oct 14, 2015
I was very happy with the process Mr Duponte was very professional in returning my calls and emails I will deffinately recomend 1st Alliance Lending,LLC to others looking to finance or refinance their home Elizabeth
Wallace was also very knowledgeable every one I spoke to have been helpful through out the process. Thanks Clara Carter.
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5on Google, Oct 14, 2015
I really want to express my appreciation to Amanda V. She was so friendly and encouraging! We thought we might lose our home, so it was a very stressful time for us. Amanda gave me assurances that 1st Alliance was there to not only help us through the process, but assured us every step of the way. She gave me the courage to keep going. Thanks so much for this second chance! Amanda, you are amazing! I would recommend 1st Alliance to anyone needing to refinance! more »
5on Zillow, Oct 08, 2015
Getting my mortgage moved the first time was very easy and a year later when asked if I could ref. they made it very simple. closing at my home was very convent. Thanks for the great service. more »
5on Zillow, Oct 07, 2015
1st Alliance, hands down, was the easiest and most professional lender I have ever worked with! From the first point of contact, all the way through signing the last closing document, they made “smooth sailing” of refinancing my home. There were many hiccups along the way regarding credit and title issues that did not belong to me, yet their team was dedicated to researching each issue and cleaning things up! I appreciate their friendliness and I truly felt that they always focused on my best interests. Thank you 1st Alliance for all of your help! I will certainly refer my friends to you for their lending needs! more »
5on Google, Oct 06, 2015
My husband and I have now completed what could have been a most difficult experience without stressing because of the wonderful people at 1st Alliance Lending. They were so personable and helpful; offering step by step guidance through each phase of the lending process. We were able to talk directly to someone, which was great in that I hate talking to machines and leaving messages that never get answered. Thank you to Spirit, Steve and Howard whom we spoke with. We believe you were God-sent. I recommend 1st Alliance to anyone. more »
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Contact

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111 Founders Plz, Ste 1300, East Hartford, CT 06108
Mortgage Lender
Today 8:00 am - 8:00 pm

About

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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.more »

Review summary

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5.0
641 reviews