2nd Street Floors
311 2nd St, #103, Williamsburg, VA 23185 United States
Not Specified
Flooring
Closed now
About
About We are a flooring store that is installer owned! Designer showroom, wholesale pricing, guaranteed installation and free, no obligation estimates.
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Myranda S. on Mohawk Industries
a year ago
02/03/2021, 07:14 AM
We checked out a few different stores and finally chose 2nd Street Floors for their selection, price and incredible customer service. James took care of us and is amazing - He helped us meet an extremely tight timeline completing our flooring project 1 day ahead of what he committed to. I am definitely going with James and 2nd Street Floors for our next project.
Megan J. on Mohawk Industries
2 years ago
10/27/2020, 06:03 AM
**UPDATED REVIEW FROM 1WK PRIOR**
After expressing concerns regarding my poor experience having my floors refinished, the owner Mark quickly contacted me to discuss my displeasure and apologize. He inspected the floors the following day and offered to perform additional completion work. 10/26, James and another gentleman arrived to my home on schedule and quickly completed this task satisfactorily. As with prior encounters, Mark, James and the other gentleman were kind, personable and professional. The floors look beautiful and I have received many compliments on how they have turned out.
Linda Roberts on Facebook
4 years ago
04/22/2018, 22:01 PM
Excellent work. Done on time and great quality and price!
Mary Grogan on Facebook
4 years ago
04/18/2018, 14:56 PM
A good job, but many communication glitches. The floor was not placed in a random pattern, as agreed upon. Some of the tiles were not laid not randomly, which is noticeable. I had to ask for the senior citizen discount, it was not offered. I learned about it by browsing the website. I was also not offered a payment plan, learned about it after my husband had paid the bill. It would have been nice if the discount and the payment plan were mentioned up front. Customer service needs improving.
Tara Reichardt on Facebook
5 years ago
01/17/2017, 00:57 AM
Mark has always been there for me when it comes to floors! Thank you Mark for being good at what you do, getting the job done in a timely manner at a reasonable price! Keep up the good work!
Tawanda Neal-Hammond on Facebook
6 years ago
11/04/2016, 17:56 PM
2nd Street floors saved my open house this past April, they are very professional and on the job the very next day when the other contracted company was a know show. Come check out my floors at Cakes by Tawanda here in Williamsburg, VA.
2nd Street floors also replaced our carpet at our church in Toano with a custom color carpet. CBC Ministries
Heather Rosetta Page on Facebook
6 years ago
07/23/2016, 18:15 PM
Mark and his team were amazing! They were by far the best in terms of not only quality and craftsmanship but also price. Mark was knowledgeable about his products and made himself available throughout the entire process- even responding to a text after hours and consulting with his distributor late at night, all to ensure he delivered an incredible result within our strict time constraints. We could not be happier with our decision to use 2nd Street Floors by Mark and have already scheduled our next project!
Business Response:
Thank you for the awesome review! We are so glad that you like your new hardwood!