Megan J. on Mohawk Industries
6 months ago
10/27/2020, 06:03 AM
**UPDATED REVIEW FROM 1WK PRIOR**
After expressing concerns regarding my poor experience having my floors refinished, the owner Mark quickly contacted me to discuss my displeasure and apologize. He inspected the floors the following day and offered to perform additional completion work. 10/26, James and another gentleman arrived to my home on schedule and quickly completed this task satisfactorily. As with prior encounters, Mark, James and the other gentleman were kind, personable and professional. The floors look beautiful and I have received many compliments on how they have turned out.