Jillian Nelson on Google
5 months ago
10/03/2019, 01:10 AM
GREAT CUSTOMER SERVICE
I had some issues with my ortho treatment I got from them. I was starting to get frustrated and am not the type to complain, but with the money being spent, I reached out to the office manager Angela with all of my concerns.
I got a call back within a day or two with promises to rectify all of my issues.
Well, they DELIVERED.
Dr Gracia (the owner) took over my treatment and came up with a new option to fix the gaps I was not happy with after my ortho and Angela coordinated all my appointments to ensure everything happened as it should.
Honestly the best customer service I have ever had. I have moved since starting at this practice but will continue to see them as they really took the time to ensure I was happy with my teeth at the end of all this.