Air Masters of Tampa Bay

very professional as always.

Scott did an awesome job doing the maintenance on my AC. He really took his time with cleaning the unit. I’m requesting him on all my AC work.

Air Masters of Tampa Bay is a great A/C company that does job wonderful servicing your A/C unit. The Maintenance Department is by far the best I've ever seen. Great customer service and treatment. They treat you like family because to them you are...

Scott Griffin did an outstanding job with my six-month maint. He’s a true asset to your organization.

Scott G. was the Comfort Advisor that came to my home for the initial assessment. He was able to diagnose our problem and offer real solutions, all while explaining it in a language we understood and a price we can afford. Thanks to Scott we are looking forward to a more comfortable home this spring.

Scott responded to our service call today, he found the issue very quickly and resolved our heating problem in no time. Scott exudes the definition of customer service. It’s refreshing to encounter someone who loves their job and willing to go the extra mile for their customers.

Scott serviced my unit today, and was fantastic. He was meticulous, and cleaned and tuned the system. He also added a UV system to keep the mold away. He was also very personable. I will have him back again in 6 months. Air Masters is lucky to have him.

Quinten was the technician who examined our air handlers for yearly maintenance. This was his second time to our home and all I can say he is terrific. So knowledgeable, sweet , we were ready to adopt him. 5 stars

We had a Trane A/C installed on 10/31/17 by installers Antonio and Pedro. They were extremely competent and professional. Our follow up was with supervisor, Jon Stalter. Jon was very helpful and knowledgeable in reviewing the paperwork after the installation and followed up on the warranty contract in a timely manner. All three of these employees are an asset to your company. We give them a 5 star rating!!! We also would like to add that the Trane unit installed is operating efficiently and we are satisfied with our purchase.

Routine Maintenance on 12/1 with Scott Griffin. Took a bit longer than expected, but only because he was very thorough trying to figure out a temperature split that was off. He got it working properly and offered some tips on other things we can do to keep the system working properly.

Today, I had a full unit installed at my property. Robert from Air Master called me at 7:40am indicating he will be at my house in 20 minutes ,arriving at 8:00am sharp just like Air Master promised.
Besides that Robert and Troy worked very hard to install my full unit in one day and they did a excellent work. I appreciate every single bit of effort that Air Master and they team put in to get this done in one day with all that had to be done. I really think it was outstanding. Guys keep up the Excellent work and Thank you so much for your effort.

Excellent routine maintenance appointment with Scott Griffin on 11/7/17. The work was done during the time window given and he was polite and professional.

We had a great experience with Scott. We typically use Juan however he was out when we needed service. Scott was timely and thorough, identifying a problem that saved us downtime and inconvenience.

Had regular maintenance provided. Scott was very professional, knowledgeable, clean, and pleasant. The whole process of maintenance was explained to us. We requested that he will be our regular technician. Great job Scott!

Had an issue with my thermostat and drain pipe, Scott came by very quickly and fixed the problem in less than 15 minutes. Would recommend anytime, definitely deserves some vacation time.

Scott Griffin is a great example of excellent customer service. I would give the experience 5 stars.

Scott just left our house in Brandon, not only did he get my air working again he was an absolute professional and a pleasure to talk to thank you for great service!

Just preventative maintenance but Scott Griffin was a total pro. Very friendly and made sure my system was working efficiently. Thank you!

Scott Griffin is a 5 star professional when it comes to a/c units! Fast, efficient, knowledgeable and friendly! Thank you for your service.

Very happy the technician did a good service job.

I have done business with Air Masters both for my home and my office for a number of years now, so getting good service had become such a routine event that, quite frankly, I had begun to take it for granted. However, I had a recent service experience that was so exemplary, I thought it warranted a public “pat on the back”. During a recent rainy evening at around 6:00 pm, the air conditioner at my home suddenly stopped working. Between the late hour and the miserable weather, I didn't have much hope that this would be fixed anytime soon. However, with the stifling heat, I thought I would give it a try. The response I got from this company should be studied as a model for service by any organization. On making the call I got a recording that promised a return phone call within 15 minutes. Within 15 minutes a woman from the company returned my call and promised to immediately dispatch one of their technicians to our home that night. A few minutes later she was thoughtful enough to call me back to apologize for the fact that he was still in Tampa on a job and might not arrive until 8:00. In any case, Scott arrived around 7 and by ~7:30 despite the miserable weather he had diagnosed and corrected the problem. As a result, what would have been a miserable night in this heat and humidity, was a much appreciated, comfortable night’s rest. As I said earlier, the biggest problem with this company and their service is that it is so consistently competent, it gets taken for granted and not often enough given the accolades it deserves.
air-conditioning installation and repair

Eric did an excellent job on our maintenance yesterday. Not only did he do a thorough cleaning he also provided us with many energy savings ideas! Thanks Eric!

Great experience - our service tech Scott Goodman did a great job. Was fast and friendly and very helpful with answering my questions and giving me all the information I needed to help keep my air running efficiently. Definitely recommend Air Masters.

Started dealing with Air Masters in 2015 with the installation of a 3.5 for my upstairs. They not only have kept the 2 year old unit in working order, but my old 3 ton Carrier is treated much like I had purchased it from them in 2001. The maintenance guys are good, but I have to give kudos for guys like Scott Griffin who is one of the more experienced techs I have had the pleasure to work with.

Don't think you can go wrong with Air masters as your choice!

Had a very positive experience with your installers on a new unit they replaced. Robert and his trainee were very polite, showed up early, and explained all the intricacies of our new Heat Pump. Couldn't be happier. Robert came in to check the new thermostat and thought it might be a little loose, so he reinstalled it. Finished the job and cleaned up very happy with the service and installation that they provided.