Air Masters of Tampa Bay

Technician came on time. Seemed very professional. Knew the equipment and was very knowledgeable. Would recommend this company to any to anyone.

Excellent routine maintenance service provided by Eric. He was on time and explained what he was doing throughout. enjoyed talking with him. Office support provided by Marilyn was also excellent.

Had an issue with my thermostat and drain pipe, Scott came by very quickly and fixed the problem in less than 15 minutes. Would recommend anytime, definitely deserves some vacation time.

Scott Griffin is a great example of excellent customer service. I would give the experience 5 stars.

Scott just left our house in Brandon, not only did he get my air working again he was an absolute professional and a pleasure to talk to thank you for great service!

Just preventative maintenance but Scott Griffin was a total pro. Very friendly and made sure my system was working efficiently. Thank you!

Wonderful company. They were more than accommodating of changing dates due to baby's early arrival and the technician was so respectful of the baby being asleep and not tracking dirt or chemicals inside the house. Marilyn in the service department is a real gem and makes you feel like family.

I needed a full system replaced.I've dealt with Air Masters on several occasions.The installers Pedro and Antonio did an impeccable job.I definitely will be a returning customer.

Scott Griffin is a 5 star professional when it comes to a/c units! Fast, efficient, knowledgeable and friendly! Thank you for your service.

Very happy the technician did a good service job.

Very pleased, new system put in last summer - house cooler, more efficient, lower electric bills. Installation was thorough, top service.

Thanks to Scott the tec and air masters I now know more about my air than befor he helped me understand what was wrong and what needed to be done. Even with everything going on every one was kind and willing to help. Thank You Air Masters!!!!!

Scott just finished a repair, and am really happy . His performance, knowledge, and professionalism was great. He kept me informed as he worked and was on task continually. I don't know why my granddaughters name shows up on this review but I am the customer , Barry Huffman.

I have done business with Air Masters both for my home and my office for a number of years now, so getting good service had become such a routine event that, quite frankly, I had begun to take it for granted. However, I had a recent service experience that was so exemplary, I thought it warranted a public “pat on the back”. During a recent rainy evening at around 6:00 pm, the air conditioner at my home suddenly stopped working. Between the late hour and the miserable weather, I didn't have much hope that this would be fixed anytime soon. However, with the stifling heat, I thought I would give it a try. The response I got from this company should be studied as a model for service by any organization. On making the call I got a recording that promised a return phone call within 15 minutes. Within 15 minutes a woman from the company returned my call and promised to immediately dispatch one of their technicians to our home that night. A few minutes later she was thoughtful enough to call me back to apologize for the fact that he was still in Tampa on a job and might not arrive until 8:00. In any case, Scott arrived around 7 and by ~7:30 despite the miserable weather he had diagnosed and corrected the problem. As a result, what would have been a miserable night in this heat and humidity, was a much appreciated, comfortable night’s rest. As I said earlier, the biggest problem with this company and their service is that it is so consistently competent, it gets taken for granted and not often enough given the accolades it deserves.
air-conditioning installation and repair

Air Masters installed an 18 SEER unit in my home one year ago (they had previously replaced a second unit under a different owner in 2014). I had my one-year maintenance visit yesterday. The tech arrived early and scheduling was kind enough to work around my schedule. The tech (Alberto) provided me with a complete update on the state of both systems and was very professional throughout. He used shoe covers to avoid tracking in debris, cleaned up any insulation that was dislodged from the attic from the inspection and provided a comprehensive report. I've used several HVAC services throughout 13 years in Tampa and while Air Masters is not the cheapest, I've found them to be the most professional, timely and comprehensive.

Put in a new Trane last fall and it runs GREAT! Install was done in one day. My only complaint is they had to come back to repair some duct work and it took a few calls to get them back out.

Robert and Troy were here doing an A/C install. We are glad to have A/C again, and would like to thank Air Masters for the quick response and install of the new unit. These two did a great job, and we are happy with how everything went.

Airmasters installed a new Trane system for us a year ago. It has been working flawlessly in that time. I would recommend Airmasters to anyone in need of a new system or if they have a need for service. Prompt, courteous, clean and efficient, you will not find better.

Technician was on time and completed all the work as scheduled for our maintenance check up. They were fairly priced for maintenance calls. We used them several years ago to put in our new ac unit and have been satisfied ever since.

I have two contract. They were on time, polite, quick. Many thanks

Eric did an excellent job on our maintenance yesterday. Not only did he do a thorough cleaning he also provided us with many energy savings ideas! Thanks Eric!

Great experience - our service tech Scott Goodman did a great job. Was fast and friendly and very helpful with answering my questions and giving me all the information I needed to help keep my air running efficiently. Definitely recommend Air Masters.

I have consistently received very good service from this company and would recommend Air Masters to anyone. The staff are professional, friendly and helpful.