Al Pugh & Co
6707 Brentwood Stair Rd, Ste 500, Fort Worth, TX 76112 United States
Open now:9:00 am - 5:00 pm
About
Welcome to Al Pugh CPA Al Pugh CPA is located at 6707 Brentwood Stair Rd Ste 500, Fort Worth, TX 76112. This location is easily accessible from I30 and 820. This business specializes in Accounting & Bookkeeping. Please visit our website for more details.
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Anonymous on BBB
8 years ago
02/12/2015, 08:24 AM
Complaint: ** **** and associates helped us file our taxes in 2010. This was the first time I had used an accountant and was unfamiliar with tax deductions. He led us to believe and told us we qu**ified for multiple tax deductions and never asked for documentation. His office c**led us and told us what our refund would be he never went over our tax return with us to let us know what was on it. We signed electronic**ly and that was that. Fast forward to three years later when an audit request shows up. At this time I went back and looked at our tax return and re**ized he had fradulently claimed information, he claimed we had $30,000 in medic** expenses which we never told him nor had proof for becuase it didn't happen. He **so put that we donated $5000, which when I questioned his staff about they told me to think harder that lots of people donate money around christmas time and forget about it. Not sure how I would forget about donating $5000. They were extremely unhelpful in the audit process wouldn't provide me with any assistance and lied to me about speaking to the IRS. This led to us owing the IRS $8,000 which ended up being over $10,000 due to IRS pen**ties and interest. He showed absolutely no remorse or concern for his actions. I was **so told by another accountant who I had to hire to fix the mess he made that he has a reputation for doing this. Extremely dissapointed would be an understatment. He took advantage of a young married couple and destroyed our finances.
Desired Settlement: I believe ** **** should have to refund us for the money we had to pay back to the IRS since we provided no documentation for the deductions he f**sely claimed we had. To this day he has yet to aplogize and his office had the audacity to send us a letter notifiying us that it was time to file our taxes with him.
BBB
Response:
******* ******
**** ****** **
******* ** *****
**** ******* ****** :
This letter is in regards to your complaint submitted on 1/22/2015 2:47:39 PM against ** P **** and was assigned complaint ID *********
We have made three attempts to contact the business however we have not received a response. At this time we find it necessary to close the complaint as Unanswered. This complaint will remain in the business's record for 3 years from the date of closure and will impact their rating.
Please let us know if the business has resolved your complaint.
If you have any questions, please contact us at 800-621-8566 between 9:00 a.m. and 4:00 p.m. or by email at complaints@fwbbb.org.
Regards,
****** ****
******* *********** ** ******
****** ***** ********
L on Yahoo! Local
10 years ago
04/24/2013, 11:26 AM
Great CPA!! He is a very busy man and sometimes his associates have to do the actual work or return phone calls, but well worth it!
michael.hawkins.98 on Yellow Pages
10 years ago
10/09/2012, 09:08 AM
Poor communication. Won't return emails or phone calls for important questions on audits and returns.