All About Plumbing & Septic | Plumbing in 90 Old Shoals Rd - Arden NC - Reviews - Photos - Phone Number
Edit

All About Plumbing & Septic

5.0
629 reviews
(Plumbing)
 90 Old Shoals Rd, Unit 103, Arden, NC 28704US

Write a review

(828) 778-2425

Write a review

5on Angies List, Sep 16, 2017
Changed hot water heater. more »
Business Response:
Thank you for taking your time to review our recent service. A water heater never goes out at a optimum time. That is why we are always available to come out quickly to get your hot water system back to working order. I am glad to hear that everything went well. Please don't hesitate to give us a call at any time if your ever have another plumbing or septic issue. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Facebook, Sep 14, 2017
We had an unmentionable, icky situation with the bathroom and the kitchen and unbelievable ick backing up into the tub....well, you get the idea.... Richard from All About Plumbing was there within the hour, fixed the immediate issue, and then diagnosed the underlying problem. He and Oscar were able to obtain the needed supplies to fix the much bigger issue and had us back to whole (and better!) that very afternoon! They were professional and courteous and prompt. They by far and away exceeded our expectations!! Can't sing high enough praises!! more »
Business Response:
Thank you for taking the time to review Richard's service yesterday. As a company we are not only out to solve the immediate issue but we always look for the source of the problem. It does our homeowners no good if we just make the quick fix and the issue occurs again. That is not only frustrating to our homeowners, but costly as well. In today's busy world we have to make sure we make the correct repairs the first time. We always stand behind our work and if ever you have another issue don't hesitate to give us a call at anytime. I really appreciate your business and review!! Caleb Wilson, Operations Manager
5on Google, Sep 13, 2017
We ran into some emergency plumbing issues on Labor Day. When I tried to contact the plumber we've used for many years, after getting the answering machine, I decided to google plumbers. After seeing the reviews and ratings, I decided to call All About Plumbing & Septic. I liked getting to talk to someone as soon as I called. Alex is who I spoke to and he was great. I was glad to know an estimate would be given before any work. We lucked up when they sent Eric Boswell out. He was awesome. Very informative, went out of his way to help us resolve the issue. Also, he makes sure the job is done right. He could have completed it the first day with it getting us by but instead he came back to make sure it was done right. He seen a few other problems that related to the plumbing issues we were having and he took care of it. He takes pride in his work. And is definitely an asset to All About Plumbing. We actually requested him to do another job for us after this one. Plus it is guaranteed for 10 years. Thanks All About Plumbing & Septic, Eric and Alex. :) more »
Business Response:
Thank you for taking your time to review Eric's service. I really appreciate you leaving such a detailed account of your experience with our company. Alex is our General Manager and is always ready to take care of any callers that come in. Eric is a Sr Technician and a master of all issues in plumbing. I know we originally planned to replaced yoursewer line and once it was replaced we found that is was back pitched causing it not drain properly. The only solution for us was to raise your drain line leaving the house to ensure your sewer line was working as it should. With our 10 year warranty you can always rest assured knowing we are installing the best possible products with the most professional workmanship. I know you will never be disappointed in our services and I hope you don't have any future plumbing issues, but we are here when you need us. I really appreciate your detailed review and business!! Caleb Wilson, Operations Manager
5on Facebook, Sep 13, 2017
The Specialist came and in thirty minutes told us things about our system that we did not know. A very personable gentleman and very knowledgeable. We highly recommend them for all your plumbing needs.

The Millers
more »
Business Response:
Thank you for taking the time to review our recent service service. Your septic system is an extremely important system in your home, but most homeowners know nothing about it. That is why we are here. We are always willing to come and service any septic system and advice is always free. Don't hesitate to call is if you ever have any future plumbing or septic needs. I really appreciate your business and kind words!! Russell Wilson, Septic General Manager
5on Angies List, Sep 06, 2017
Very quick service. Richard came on time; gave us an estimate & finished the job the next day. Very happy & everything!
Replaced sewage pump & control box & float
more »
Business Response:
Thank you for taking the time to review Richard's recent service. A sewage pump system is a specific drainage system that must be repaired or replaced by a skilled technician. Not all sewage pumps are the same and you need to replace a sewage pump with an exact match to ensure the system will continue to work as designed. I know that Richard has the knowledge and the skill to make your sewage pump replacement seem effortless. He has been working in plumbing all of his life and is a true professional. Don't hesitate to call us in the future for any plumbing or septic needs that might arise. I really appreciate your business and your kind words!! Caleb Wilson, Operations Manager
5on Google, Sep 06, 2017
I had a plumbing emergency and called All About Plumbing. My call was answered immediatly and a service call was scheduled for two hours later the same day. Prior to the scheduled time I received another call to inform me the plumber was on his way. Plumber arrived at scheduled time and quickly made the repair. Great service from start to finish! Will definetly use them again. more »
Business Response:
Thank you for taking the time to review Eric's recent service. I know when you called you had to turn the water off to your home because another contractor had accidentally broke one of your water lines. We take all calls seriously and I am glad we had Eric in the area to take care of your water issue quickly and professionally. I really hope you don't have any other issues, but if you do, don't hesitate to call us day or night. We are always open and answer our phone. Thank you for your recent business and your kind words!! Caleb Wilson, Operations Manager
5on Angies List, Sep 06, 2017
He was here within an hour of call! Great! Will be our new go-to plumber!
Fixed a sink that detached from the wall.
more »
Business Response:
Thank you for taking the time to review Richard's recent service. I know you have a business to run and when the sink came off the wall we needed to respond quickly. I am glad that Richard was available to get right over and get everything taken care of professionally and promptly. I really appreciate your business and hope to work with you in the future for any plumbing needs you may have. Caleb Wilson, Operations Manager
5on Google, Sep 05, 2017
We ran into an emergency situation this past Sunday, which was also Labor Day weekend. I had called every septic company in Haywood & Buncombe County. No one would answer the phone, and for the 2 that did answer the phone, they said they would not be able to help.
I called this company and they answered immediately and Tim was in contact with me soon after. He came all the way to Maggie Valley and got the job done. THANK YOU GUYS SOOOO MUCH!!!!!
more »
Business Response:
Thank you for taking your time to review Tim's recent service. We are truly a 24/7 company and are more than willing to come out no matter the day or time. I am glad to hear that we were able to get your septic tank pumped out and get you relief before Labor day. No one wants to have a septic or plumbing issue on a weekend or holiday but it seems to happen more often then not. We also never use answering services to ensure we can respond promptly and professionally to each call as they come in. I hope you don't have another issue, but don't hesitate to give us a call if you do. I really appreciate your business and your time!! Caleb Wilson, Operations Manager
5on Angies List, Sep 02, 2017
On time, was pro.
Extremely well was pleased.
more »
Business Response:
Thank you for taking your time to review Richard's service. He is a true professional that always takes pride in ensuring our homeowner's receive the quality repairs they deserve. I really appreciate your review and hope that we can help you in the future with any of your plumbing or septic projects. Thank you for your business!! Caleb Wilson, Operations Manager
5on Angies List, Sep 02, 2017
Richard was very good diagnosed problem. Was curteous and did a great job. Took time to resolve problem and fix plumbing.
Repair major shower leak that caused damage to master bedroom & basement
ceiling below. more »
Business Response:
Thank you for taking the time to review Richard's recent service. I am glad that Richard was able to repair the plumbing issue that was causing your home damage. It is always unfortunate when plumbing repairs are needed and they can't be stopped until they have caused damage to your home. No one wants to deal with a plumbing mess and that is why we are always open and ready to help with any plumbing issue that may arise. Richard is a trained and skilled professional that can diagnose and repair a plumbing issue before any more damage occurs. It is important to make sure you repair these types of issues correctly the first time to ensure that more damage doesn't occur. I hope you don't ever have a plumbing emergency again, but if you do don't hesitate to call us at anytime. I really appreciate your business and review!! Caleb Wilson, Operations Manager
5on Facebook, Aug 31, 2017
We have had a couple of dealings with All About Plumbing and Septic. We had to replace a lot of out of date copper piping.The technicians were courteous, friendly, and professional. They kept us informed throughout the process what they were doing. They also made sure to take care of several small things that most plumbers would have overlooked like offering to help my elderly mother move some items. It was especially nice to have a technician that was well known in the neighborhood. Several neighbors and even a few family members had recommended him. After they left, we had a small issue with our toilet (not something they had worked on but just decided to go out right after they were here). The technician came out, had it fixed in a few minutes and said no charge because it was just a $10 part that he had on the truck. They even sent a thank you note for my mom using their services. That kind of personal touch isn't seen too much anymore and is why my family will only be using All About Pluming & Septic. more »
Business Response:
Thank you for taking the time to review Evan's recent service. We put our homeowners first and want to make sure that you and your home are our #1 priority. I think that it is sad that service providers have lost the art of serving their homeowners. We are trying to bring that back into our industry. I know Evan is a true master of his craft and I am sure that your repairs will last the test of time. I am glad that you received the thank you note that we sent out. That is the least we can do to thank you for your business. I really appreciate you taking the time to review our service and at All About Plumbing and Septic we truly do appreciate our customers. Thank you again for your business! Caleb Wilson, Operations Manager
5on Angies List, Aug 30, 2017
All was great!
Richard has helped me with many plumbing solves on many occassions. He has always been on time & has given me expert service. So glad l've found him!
more »
Business Response:
Thank you for taking the time to review Richard's recent service. Richard is a true professional and is a master at his craft. I know you are in good hands. I look forward to working with you on your next plumbing project. Caleb Wilson, Operations Manager
5on Angies List, Aug 29, 2017
Excellent! A technician answered the phone and dispatched a plumber within 45 minutes. We live at the top of a mountain so we were very appreciative of the excellent response. The plumber fixed the leak and we were back in business within the hour! We would highly recommend All About Plumbing and we will call them whenever we need service!
We needed emergency service for a leaking pipe. An AT&T technician punctured the pipe while installing internet cable.
more »
Business Response:
Thank you for taking the time to review Eric's recent service. I know when you called you had to turn the water off to your home because another contractor had accidentally broke one of your water lines. We take all calls seriously and I am glad we had Eric in the area to take care of your water issue quickly and professionally. I really hope you don't have any other issues, but if you do, don't hesitate to call us day or night. We are always open and answer our phone. Thank you for your recent business and your kind words!! Caleb Wilson, Operations Manager
5on BirdEye, Aug 21, 2017
Great! Came the same day I called about replacing water heater. Good workmanship and friendly service.. more »
Business Response:
Thank you for taking the time to review Eric's recent service. I really appreciate your continued business with our company. We look forward to building lasting relationships with our homeowners to ensure that when an emergency arises we are there to help out in any way possible. No one wants to have a plumbing issue but our homeowners can rest assured that we will take care of them no matter the size of the job. I really appreciate your trust in our services and your kind words!! Caleb Wilson, Operations Manager
5on Angies List, Aug 18, 2017
Kyle and Denver did a great job. We definitely recommend All About Plumbing.
Our main water line running to the back of our house burst and started flooding our downstairs. We called All About P
lumbing and they came our right away to assess everything. Kyle and Denver arrived when promised, went through 2 slabs of concrete to access our water line. They found and fixed the leak, re-poured the concrete and came out the next day to monitor their job and clean up. more »
Business Response:
Thank you for your continued business. I know when you have a water service leak it can be a major undertaking but your leak was under your pool deck which made things a little more interesting. We are always up for a challenge and specialize in the strange and difficult. There is no job too big or too small for our skill technicians to handle. I am glad to hear that everything was completed professionally and your job site was cleaned up to your liking. We always try to clean our job site back to the original condition. The last thing I want is an upset homeowner because we left a mess. We hold ourselves to a higher standard and want to change the stereotype of contractors not caring about our homeowners most valuable asset, their home. I really appreciate your business and your kind review. Caleb Wilson, Operations Manager
4on BirdEye, Aug 18, 2017
Replace 2 shower/ tub cartridges. Everything went well. more »
Business Response:
Thank you for taking your time to review Richard's service. I am glad to hear that everything was taken care of professionally and promptly. I really appreciate your business and your kind words!! Caleb Wilson, Operations Manager
5on BirdEye, Aug 16, 2017
Very knowledgeable, scheduling an appointment was timely, service was promptand friendly. more »
Business Response:
Thank you for taking the time to review our recent service. We try to offer the best service in our area and always put our homeowners first. From your initial call to our scheduled appointments we treat our homeowners like we would want to be treated. I am glad that our service and dedication to our homeowners was noticed. I really appreciate your business and look forward to working with you in the future. Caleb Wilson, Operations Manager
5on BirdEye, Aug 12, 2017
Replaced pump, tank, water filter and etc. Everything went fine. Everything was very good. more »
Business Response:
Thank you for taking the time to review Richard's service. A well replacement is an immediate emergency and I am glad that we were able to respond quickly on Saturday. I am also glad that we were able to get your water back on the same day. We always treat our homeowners the way that we would want to be treated and having water is a necessity. Thank you for your business and trusting us with your home. Caleb Wilson, Operations Manager
5on Google, Aug 09, 2017
On Tue we called and requested Richard who had helped us back in July. Once again, we were more than pleased. Richard arrived on time, was polite, courteous, and very knowledgeable in his assessment of our concern. All of this and no charge for the assessment! We will be calling again for any future plumbing needs! Thank you! more »
Business Response:
Thank you for taking the time to review Richard's most recent service. I feel that all estimate's should be free. The last thing I want is a homeowner afraid to call us out with the fear of a trip charge as we never charge a trip fee or service fee. We are more than happy to come out and look at any concern you may have about your plumbing system. The best way to prevent a disaster is to be pro-active and it is hard to be pro-active when you can't get a service technician out without a charge. Thank you for letting us look at your plumbing concerns. I look forward to working with you in the future. I really appreciate your business and your kind words!! Caleb Wilson, Operations Manager
5on BBB, Aug 09, 2017
I have used All About Plumbing several times and have always been thoroughly satisfied with their work. The latest example: I was experiencing excessive wetness in my side yard. Richard checked to see if the well was leaking or the underground pipe which carries water from the downspout to the drainage area was broken. He finally found the culprit: a tilted rain gutter that was allowing water to flow off the roof and into the yard like a waterfall. He spent at least 45 minutes on the job, but declined my offer of payment because he said he hadn't fixed anythingjust looked around. I would certainly recommend All About Plumbing to anyone in need of a reliable plumber. more »
Business Response:
Thank you for taking your time to review Richard's most recent service. We always offer completely free estimates and we never charge if a repair was not completed. I really appreciate your continued business and your offer to pay for Richard's time, but a charge was not warranted. I hope you have no future plumbing or septic issues, but if you do don't hesitate to call us at anytime. Thank you for your loyal business! Caleb W*****, Operations Manager
5on Angies List, Aug 05, 2017
Very well. I could not take off work in order to get my horrible kitchen sink replaced and my toilet fixed. I was having a difficult time finding a plumber that could do it on a Saturday. Not only could All About Plumbing & Septic come out on a Saturday, but they were able to provide a free estimate and do the work within a week. Carl was prompt, personable and very helpful. He steered me away from a poor quality all in one sink and faucet, and I ended up liking what I did get much better. Excellent service. I could not be happier.
Replaced kitchen sink and faucet. Fixed toilet
more »
Business Response:
Thank you for taking the time to review Carl's weekend service. We never charge extra for weekend or after 5 pm plumbing service calls because I feel like there is a need to offer professional service no matter the time or day. The big box stores have brain washed homeowners into thinking all plumbing parts are equal. This isn't true and it is our job to ensure our homeowners are getting products they can trust and won't have issues with in the future. That is why we only offer plumbing fixtures that we can stand behind with our 100% warranty. If ever you have any issues you don't hesitate to give us a call. I really appreciate your business and we are always here to help. Don't hesitate to call us in the future for any plumbing or septic need. Caleb Wilson, Operations Manager
4on Angies List, Jul 31, 2017
The response to my emergency was excellent - much superior to some companies who seem to use some sort of answering service. Professional diagnosis of the problem, clearly demonstrated and explained. All time promises met. I felt it was maybe a little expensive, but when you have no working sewer connection you can't be taking time to get competitive quotes. Overall they provided a very professional service.
Replace blocked sewer line
more »
Business Response:
Thank you for taking the time for reviewing Eric's recent service. We are always here to answer your call. I feel that an answering service just slows down the process of getting a technician dispatched to you quickly and there is always a loss in translation about your issue. The last thing I want is a slow turn around time to an emergency and my technician not being prepared to make the necessary repairs. I am glad that we were able to meet and exceed all your expectations. I can assure you we are always looking for ways to make sure our prices are as low as possible without sacrificing quality. We are generally 20-30% less then our major competitors and we take pride in only using the best products to make our repairs. We are constantly re-evaluating our pricing structure to ensure we offer the best prices around. Don't hesitate to call us in the future for any plumbing or septic needs. I really appreciate you business and your review!! Caleb Wilson, Operations Manager
5on BirdEye, Jul 28, 2017
Replaced seal on leaking commode. It went fine and with professionalism. more »
Business Response:
Thank you for taking your time to review Richard's service. We only offer the most professional services with the best products in our area. I look forward to doing business again in the future. Caleb Wilson, Operations Manager
5on BBB, Jul 25, 2017
Great customer service. Was faced with my main waster line being broke. Erik was able to come out the next day. Problem was diagnosed and fixed in a timely manner. The guys did a great job, were friendly, and kept me informed of the progress. We were already repeat customers and would highly recommend. more »
Business Response:
Thank you for taking the time to review ****'s recent service. We only offer the most professional and fast service available and I am glad to hear that **** did just that. Our company motto is to always put the homeowner first and make sure we are taking care of your most valuable asset. (Your home). I really appreciate your business and will be glad to give you fast and professional service with any future plumbing or septic projects you may have. Caleb W*****, Operations Manager
5on BirdEye, Jul 24, 2017
Tank on commode will not stop running. Tech came (Richard) at 10:30 PM quickly and solved the problem right away. more »
Business Response:
Thank you for taking your time to review Richard's service. We only offer the most professional services with the best products in our area. I look forward to doing business again in the future. Caleb Wilson, Operations Manager
Page 1 of 26

Contact

Edit

About

Edit
All About Plumbing & Septic is a local, family owned business that helps you solve all of your plumbing issues by providing clean, professional and friendly technicians with state-of-the-art equipment. We offer services in both residential plumbing and commercial plumbing in Hendersonville, NC and surrounding areas! Whether you need plumbing services, water heater repair, sewer lines services or more, All About Plumbing & Septic can help!
As a company you can rely on, we complete plumbing services jobs on time and offer work you can trust. We work with efficiency paired with good old-fashioned honest service. Our state-of-the-art equipment, such as our video inspection camera and locator, takes the guesswork out of finding your plumbing problem and allows us to pinpoint the exact location of your drain problems, eliminating extra work and cost in the process.

We are licensed professionals who are trained to respect you and your home. We offer 24/7 service at no extra charge. Your call will always be answered by an All About Plumbing & Septic employee and not an answering service or voicemail.

We serve residential and commercial clients in Western NC including Buncombe, Henderson, Transylvania, Haywood and Polk Counties with local technicians living in these areas. We also offer free estimates and upfront pricing to avoid any unpleasant surprises when your job is complete. For your residential plumbing and commercial plumbing needs in the greater Hendersonville, NC area, contact All About Plumbing & Septic today!
more »

Review summary

5  565
4  15
3  1
2  1
1  
47 reviews with no rating
5.0
629 reviews

REQUEST APPOINTMENT

Date
Time :