All About Plumbing & Septic | Plumbing in 90 Old Shoals Rd - Arden NC - Reviews - Photos - Phone Number
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All About Plumbing & Septic

5.0
629 reviews
(Plumbing)
 90 Old Shoals Rd, Unit 103, Arden, NC 28704US

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(828) 778-2425

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5on Angies List, Jul 23, 2017
Great. Previous installation (before we bought the house) was done incorrectly. Richard picked up the phone on a Sunday morning and arrived at noon. He called 20 minutes before arriving to confirm the time. He quickly diagnosed the problem, presented options including replacing the water heater, and then quickly and professionally corrected the prior installer's problem. I was impressed with communication and promptness.
Water heater repair.
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Business Response:
Thank you for taking the time to review Richard's weekend service. Our plumbing division is open 24/7 with no additional fees or charges. I know that plumbing issues don't only occur during banking hours so we are always open and willing to help. I am glad that we were able to get your plumbing issues resolved quickly and professionally. If you ever have another plumbing issue don't hesitate to give us a call at any time. We are always here to take your call. I really appreciate you business and your kind words. Caleb Wilson, Operations Manager
5on Angies List, Jul 21, 2017
Our regular septic tank service provider was covered up with inspections for real estate closings and referred us to All About Plumbing and Septic. Their technicians, Joe and Denver, responded immediately, pulled the pump and ordered a replacement. The manufacturer needed four days to prepare the replacement and deliver it. Joe and Denver arranged to have a third tech to come to our house after 5 p.m. to pump out both our septic tank and the pump tank so we could continue to use our toilets, take showers, and wash dishes until the pump arrived. All the techs were professional, prompt, and courteous. When the replacement pump arrived, Joe and Denver arrived on schedule and worked through the day to get us back on line. Thanks, gentlemen. All About Plumbing and Septic is our new regular septic tank service company.
Our septic tank pump's alarm went off signaling that the tank was close to overflowing. This pump tank is in addition to the 1,250 regular septic tank. It moves the material up the hill so it can flow to our drain field. That means no toilet flushing, dish washing, or showering until the problem gets fixed. A quick Google search told us that this would be a time consuming and expensive repair that could mean we had to move out of the house until it was addressed. Bummer.
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Business Response:
Thank you for taking your time to review Denver and Joe's recent service. I am sorry for the long wait time for the manufacturer to get your sewage pump in. When replacing a sewage pump you need to make sure you go back with an exact replacement so you don't mess up the drainage system. Most people don't know this but sewage pump systems are engineered systems that have exact pump curve measurements that can not be changed without changing the entire system. We never want to damage your drainage system by just throwing in a quick sewage pump that will cause you problems. I really appreciate your patience and your kind words about our service. We truly think of our homeowners first and foremost. I really appreciate your business and review!! Caleb Wilson, Operations Manager
5on Google, Jul 19, 2017
Joe Brandon was very professional and friendly, offered good advice on how to maintain our drains as well! A plumber who cares, who knew!? Thank you! more »
Business Response:
Thank you for taking the time to review Joe's recent service. We do care about our community and our homeowners. It is our job to help with plumbing emergencies, but if we can help you avoid needing to call us out we are more than happy to help. We are always here to help. Thank you for taking the time to review our service. I appreciate your business!!! Caleb Wilson, Operations Manager
5on Angies List, Jul 18, 2017
Denver was very professional and answered all of my questions. After the work was done he cleaned everything up & I'm VERY Satisfied!!! Thank You Again!!
I needed a new sink to be installed
in my Salon. quickly & affordable so it would pass inspection! more »
Business Response:
Thank you for taking the time to review Denver and Joe's recent service. We always make sure that our work area is as clean as when we arrived. There is already enough stress with having a plumbing issue, no one wants to worry about cleaning up after the repair is done. I am glad to hear that Denver made sure that you plumbing installation was handled in a professional manner. Thank you for your business and your kind words!! Caleb Wilson, Operations Manager
5on Angies List, Jul 16, 2017
Eric came out promptly on a Saturday evening and arrived when he said he would. He was curteous and knowledgeable, and took the time to answer my questions and explain everything. He fixed the problem and checked the rest of the sinks and showers for leaks before he left. We are very pleased with the outcome and will definitely use them again if the need arises.
We sprung a leak inside the wall from one of our shower fittings.
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Business Response:
Thank you for taking your time to review Eric's recent service. No matter the day or the time we are always here to help. No one asks for a plumbing issue especially on the weekend. That is why I feel it is important that we never charge overtime on any plumbing call no matter the day or the time. I am glad to hear that Eric was able to handle your plumbing repairs in a professional manner. He is a highly skilled technician that can tackle the largest job to the smallest of jobs. Don't hesitate to call us in the future for any plumbing or septic need you might have. I really appreciate you taking the time to write about your service and I appreciate your business!! Caleb Wilson, Operations Manager
5on Angies List, Jul 16, 2017
We couldn't be any happier with the great service we received when re-plumbing entire hone.
When purchasing hone the home inspector discovered defective Pex plumbing fittings. Eric arrived
to inspect plubing and provided a free estimate. more »
Business Response:
Thank you for taking the time to review Eric's recent service. When taking on a repipe of the water distribution system we always make sure to leave our homeowners with working facilities before we leave. No one wants to be without water and knowing you have to repipe your water system is stressful enough. That is why we try to make our projects run as smoothly as possible. Your repipe comes with a 10 year parts and labor warranty. Don't hesitate to call us with any issues. Unlike large franchise companies we always stand behind our work and being locally owned makes us more in-touch with out community. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager Reply
5on Facebook, Jul 13, 2017
All about Plumbing is 100 percent the only plumbing service we will ever use. They have done work on two commercial buisness and my home as well. On the two buisnesses they done the whole plumbing from start to finish from cutting concrete to install first water line to the final install before my opening date. Great service, great prices, and just great people I would recommend to anyone and everyone from small jobs to the biggest All About Plumbing can do it all. more »
Business Response:
Thank you for taking your time to review our service. No matter the size of the job we make sure we take care of our homeowners. I know both of your commercial upfit's have been a pleasure for us to work with you guys. Maybe one day we can help you expand your fitness center into another town. I really appreciate you taking the time to review our service. Caleb Wilson, Operations Manager
5on Angies List, Jul 12, 2017
Excellent service.
Septic Tank Pumped and Inspected
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Business Response:
Thank you so much for your kind review. We try to treat every homeowner with the upmost respect. Thank you for noticing. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Google, Jul 04, 2017
We wanted a recirculating pump installed in our new home built on a slab. Another plumbing service said it would be too involved. We called All About Plumbing. Richard came out the next day, gave us options and came back within the week to install it. He even found a faulty valve while installing the system and repaired it after taking the time to call the valve manufacturer. All About Plumbing is friendly, prompt, courteous and experienced. No long waits, no hassles, just great service. more »
Business Response:
Thank you for taking the time to review Richard's recent service. There is no job too big or too small for our company. We pride ourselves in giving each plumbing issue the same amount of attention. A recirculating pump is a great feature to have but when they don't work properly there is a long list of valves and motors to check to ensure everything is installed and working as it should. I am glad to hear that Richard was able to make sure that you recirculating pump is working the way it should and found that valve issue before it caused any future issues. If you ever need anything else don't hesitate to call us at any time. I really appreciate your business and your review! Our Homeowners make us better. Caleb Wilson, Operations Manager
5on Google, Jun 21, 2017
All About Plumbing came out and took care of our plumbing. I'm writing this to say more about how great and professional Brad was...both times he exceeded customer service, and it is in short supply these days. Thanks again, Brad! more »
Business Response:
Mr. Kastelic, Thank you for your review of Brad's recent service. I know that there was some issues, but as always we stand behind all of our work. I feel that a truly great company is evaluated by how they handle issues. I hope we exceeded all your expectations. I really appreciate you business and kind words. Caleb Wilson, Operations Manager
5on Angies List, Jun 14, 2017
Service was good, very prompt, here when they told me when they will be. Very professional. I had 2 issues i had to call them back on, set up a time and they were here fixed it immediately.
Inst
alled new waterline in my house more »
Business Response:
Thank you for taking the time to review Eric's recent service. We always stand behind our work 100% and are more than willing to come out to check out any issue. Unlike large franchise companies we are a local family owned business that takes our reputation very seriously. I am more interested in offering the best service possible then becoming a national name. Thank you for recognizing our attention to detail and customer service. I appreciate you kind words and your business!! Caleb Wilson, Operations Manager
5on BBB, Jun 13, 2017
We called All About Plumbing when we found our water heater was leaking. Evan R******** came out that day before lunch. He quickly diagnosed the problem and got the old water heater out and a new one installed. We are extremely pleased with the work and with the way it was handled. We would readily recommend Evan and All About Plumbing to anyone who needs expert plumbing repair. more »
Business Response:
Thank you for taking the time to review Evan's service. I am glad to hear that we were able to respond quickly and get your water heater replaced in a timely matter. We always try to make sure we are available to take care of issues just like this every day. No one knows when their water heater is going to go out and when it does it is important to come right out and make the repairs necessary. We never want any one to have to take a cold shower. I really appreciate your business and don't hesitate to call us in the future for any plumbing or septic needs you may have. Caleb W*****, Operations Manager P.S. You have a 6 Year Parts and Labor Warranty. Never hesitate to call if you ever have an issue.
5on Google, Jun 02, 2017
This is my number one go-to plumbing expert! Courteous, knowledgeable, timely, and a joy to work with. I'd recommend these guys to anybody! more »
Business Response:
WOW!! Thank you so much. That is exactly what I want to hear. We are always striving to offer over the top service to each and every homeowner we service no matter the size of the job. We wouldn't be here today if it wasn't for each and every customer. So from a dripping faucet to a full house repipe we appreciate each and every customer. Thank you for taking the time to write sure a wonderful review. I appreciate your business!! Caleb Wilson, Operations Manager
5on Google, Jun 02, 2017
Very pleased with the service, from the first call for an estimate to the finished project. They scheduled very quickly and were right on time both for the estimate and the project. Kyle was courteous, personable and professional – patiently explaining the project from start to finish. I plan on calling on them again for another project soon. I highly recommend All About Plumbing & Septic with no hesitation. more »
Business Response:
Thank you for taking your time to review Kyle's service. Kyle is always careful to take the time to make sure the homeowner knows exactly what is being done and how the repairs will be completed. He is always great at making sure everything is neat and clean when he leaves as well. I really appreciate you taking the time to notice his attention to detail. I appreciate your business and your time!! Caleb Wilson, Operations Manager
5on Facebook, May 31, 2017
We've used this company twice and both times, Kris was on time and the job was completed as expected. The cost was exactly what the estimate said it would be. Would use this company again. more »
Business Response:
Thank you for taking the time to review Kris's septic services. We always offer upfront pricing and take the time to make sure our homeowner fully understands the services we are going to perform. The last thing we want is a misunderstanding and some services not getting completed exactly as the homeowner wants. As a service based company our homeowners are in the drivers seat in letting us know exacty what services they would like performed and which ones can wait. There is never any pressure in getting work completed. I appreciate your business and your kind words!! Caleb Wilson, Operations Manager
5on Angies List, May 31, 2017
they were responsive, communication was great, etc. can only recommend them
cleaning and installation of new sewage pump
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Business Response:
Thank you for taking your time to review Tim's recent service. Our septic technicians are trained to repair any and all types of septic systems. A sewage pump is the most vital part of an engineered septic system and not every sewage pump is created equal. You have to replace the sewage pump with an exact replacement to ensure your septic system and drainfield will continue to work properly. I am so glad to hear that we were able to take care of your issue quickly and effectively. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Angies List, May 26, 2017
Installation was quick and very professional -- all my questions were answered. Nice to do business with such good people. 10 year guarantee on product which they stand behind.
Replaced my hot w
ater heater. more »
Business Response:
Thank you for taking the time to review Richard's recent service. We do stand behind our products and you do have 10 years of worry free use on your new water heater. Don't ever hesitate to give us a call. We are always here to help and don't shy away from warranty work like corporate plumbing companies. We are here for our community. If you ever have any other plumbing or septic work don't hesitate to call us at anytime. I really appreciate your business and your review!! Caleb Wilson, Operations Manager
5on BBB, May 26, 2017
The service was prompt and very professional. All my questions were answered about water heaters -- estimates are free. I chose to replace my hot water heater and pricing was fair and competitive with other firms. I feel I got my money's worth and definitely would hire them again. more »
Business Response:
Thank you for taking the time to review Richard's recent service. We do stand behind our products and you do have 10 years of worry free use on your new water heater. Don't ever hesitate to give us a call. We are always here to help and don't shy away from warranty work like corporate plumbing companies. We are here for our community. If you ever have any other plumbing or septic work don't hesitate to call us at anytime. I really appreciate your business and your review!! Caleb Wilson, Operations Manager
5on Google, May 23, 2017
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Business Response:
Thank you for your review and your business. I really appreciate it. Caleb Wilson, Operations Manager
5on Google, May 20, 2017
This plumbing company is the best we've ever used. They do not feel like a company, but rather a group of people who care about your house. They listen well, explain things well, are always polite and helpful, and they do excellent work. And they come when they say they will. more »
Business Response:
Thank you for taking the time to review Josh's service. I really appreciate the feedback. Your review reminds us why we are in business. We are always striving to become better at our craft and serve our community in the best way possible. I really appreciate your continued business! Caleb Wilson, Operations Manager
5on Google, May 16, 2017
I broke the PVC pipe trying to change a filter yesterday around 4:30PM. So suddenly we were without water. I called 3 places. The only company to answer the phone was All About Plumbing. Caleb actually answered before the first ring finished! They sent Carl out, who arrived by 6:30PM. The reason one of the places I called was All About Plumbing was because of the high rating they already have, along with the fact that this is with not just a few reviews but many reviews. So, I thought hey why not give them a chance. Carl was great! He did the job in a short space of time and we had water by around 7:30PM.

He also gave me an estimate to improve my pipes below the house, which I could tell needed some work when I went down there to change the filter. The estimate looks reasonable so he is coming back next week to do that work as well. I definitely recommend the company to others. One thing that also attracted me to the company is that they are truly are available after normal working hours. And when you give out of water, it's really an inconvenience, so it's good to know a company in the area offers 24/7 service.
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Business Response:
Thank you for taking the time to leave such a detailed review. We always try to exceed our homeowners expectations. From your first call to our visit your well being is our #1 priority. I am glad that Carl was able to get your water back on quickly and get your piping back in order to avoid future issues. We are always available to come out and help. No one wants to have a plumber at their home late at night unless it is an emergency so I don't feel it is right to charge extra/ overtime for an issue that is outside of the homeowners control. That is why we never charge overtime on plumbing calls no matter the day or the time. We are here to serve our homeowners in the best way possible. Thank you for leaving a great review and letting me know we are doing our best!! Caleb Wilson, Operations Manager
5on Angies List, May 15, 2017
Great. Very professional. He spotted the trouble and I avoided having to take more expensive action.
Clean out a clogged line.
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Business Response:
Thank you for taking the time to review our recent service. it is always better to be proactive then re-active. We are always offering the best and most professional services in our area to ensure our homeowners can avoid expensive repairs. Sometimes those repairs are inevitable but luckily in your case we were able to avoid any major issues. If you ever have any other issues don't hesitate to call us anytime. We always answer the phone 24/7. I appreciate your business and your time. Caleb Wilson, Operations Manager
5on Angies List, May 09, 2017
Tim Drennen arrived on time, quickly uncovered the tank and started the cleanout. He was friendly and very professional, getting the work done in a short period of time. Fortunately, there were no roots in the tank so we don't have to cut down the tree. We are very pleased with All About Plumbing and have used them for all our plumbing needs and will call them for any future needs.
Because we didn't know where our septic tank was located, but we have large trees in our yard, we contacted All About Plumbing to find out where the tank might be. We weren't having any problems, but had not had the tank cleaned every 5 years like you should. On the first visit the septic tank was located quite close to one of the trees and an appointment was made for it to be cleaned out.
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Business Response:
Thank you for taking your time to review Tim's recent service. We pride ourselves in always making sure we only offer professional repairs and services. Our septic business is no different. They are very skilled in making sure we get your septic tank cleaned out without making a mess in your yard. Being licensed in both plumbing and septic allows us to make repairs if any issues are discovered. I really appreciate your continued business. Thank you for your kind words and business!! Caleb Wilson, Operations Manager
5on Angies List, May 04, 2017
service went great have used AAP multiple times in my house and will continue to use them, great company with great employees
Hot water heater was going bad and needed a rush job done on a new w
ater heater. Prior service had to repair pipes to my septic. more »
Business Response:
Thank you for your continued service. I hate to keep meeting like this, but that is what we are here for. We specialize is quick service and always use quality products. I really hope you don't have any other plumbing or septic issues but if you do don't hesitate to give us a call at anytime. I appreciate your continued business and your review. Caleb Wilson, Operations Manager
5on Angies List, May 03, 2017
Kitchen faucet disintegrated inside its base on a Sunday afternoon. All About Plumbing has someone on call on weekends and Evan came right out. I got a new faucet at Lowe's while he was on his way so he just had to install what I'd bought. He did a great job in a very difficult space. It was worth every penny (and my sanity) not to have my husband try to do it. We will definitely hire this company again.
Replace kitchen faucet.
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Business Response:
Thank you for taking the time to review Evan'[Member Information Removed] recent service. We are always open and willing to come out. I am glad to hear that Evan was able to get your new faucet in quickly and professionally. I hope you don't have another plumbing emergency but if you do we are always here to help. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
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All About Plumbing & Septic is a local, family owned business that helps you solve all of your plumbing issues by providing clean, professional and friendly technicians with state-of-the-art equipment. We offer services in both residential plumbing and commercial plumbing in Hendersonville, NC and surrounding areas! Whether you need plumbing services, water heater repair, sewer lines services or more, All About Plumbing & Septic can help!
As a company you can rely on, we complete plumbing services jobs on time and offer work you can trust. We work with efficiency paired with good old-fashioned honest service. Our state-of-the-art equipment, such as our video inspection camera and locator, takes the guesswork out of finding your plumbing problem and allows us to pinpoint the exact location of your drain problems, eliminating extra work and cost in the process.

We are licensed professionals who are trained to respect you and your home. We offer 24/7 service at no extra charge. Your call will always be answered by an All About Plumbing & Septic employee and not an answering service or voicemail.

We serve residential and commercial clients in Western NC including Buncombe, Henderson, Transylvania, Haywood and Polk Counties with local technicians living in these areas. We also offer free estimates and upfront pricing to avoid any unpleasant surprises when your job is complete. For your residential plumbing and commercial plumbing needs in the greater Hendersonville, NC area, contact All About Plumbing & Septic today!
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Review summary

5  565
4  15
3  1
2  1
1  
47 reviews with no rating
5.0
629 reviews

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