All About Plumbing & Septic | Plumbing in 90 Old Shoals Rd - Arden NC - Reviews - Photos - Phone Number
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All About Plumbing & Septic

5.0
629 reviews
(Plumbing)
 90 Old Shoals Rd, Unit 103, Arden, NC 28704US

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(828) 778-2425

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5on Facebook, May 02, 2017
We have used All About Plumbing for several years and have always been completely satisfied. Richard was out this morning to fix a couple of small plumbing problems. As usual, the work was completed quickly and professionally.
Mark Young
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Business Response:
Thank you for taking the time to review Richard's recent service. It is customers like you that keep us striving to be better. I really appreciate your continued business. Thank you again! Caleb Wilson, Operations Manager
5on Angies List, Apr 26, 2017
Perfectly - on time, fair price, good workmanship.
Cleaned our septic tank
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Business Response:
Thank you for taking the time to review our septic services. Maintaining a septic system is essential to prolonging the life of your drain field. It is much more cost effective to regularly maintain your septic system then to repair it once it fails. I greatly appreciate you trusting our septic services to make sure your septic system was properly maintained. If you ever need us in the future don't hesitate to give us a call at anytime. I appreciate your business!! Caleb Wilson, Operations Manager
5on Facebook, Apr 25, 2017
They did their job and it's all fixed now, So i'm happy! more »
Business Response:
Thank you for taking the time to review our recent service. We pride ourselves in only offering the most professional plumbing services we can. We are constantly learning and evolving as a company to ensure our homeowners are receiving top notch service with the best parts available. I really appreciate your kind words and your business! Don't hesitate to give us a call at anytime. Caleb Wilson, Operations Manager
5on Google, Apr 19, 2017
Both Richard and Bud came out at different times.... on EASTER! They were explanatory, caring, and very skilled... when they left, I felt that I had a better understanding of my plumbing system. Excellent work, great guys! more »
Business Response:
Thank you for taking the time to review Richard and Bud's recent service. We are a true 24/7 company. We are open to service our homeowners every day of the year. I am sorry to hear about the trouble you have been having with your sewage pump but I know we were able to get everything back operational on Easter for you. If you ever have another issue with anything don't hesitate to call us at anytime. I really appreciate your continued business and your review. Your review only helps us in bettering our company. Caleb Wilson, Operations Manager
5on Google, Apr 19, 2017
Richard Wade from All About Plumbing has been out to our house twice, first for a sewer backup and more recently to snake the drain pipe for our washing machine. He's thorough, friendly, and upfront. Very happy with our service, will continue using All About Plumbing (and requesting Richard) for plumbing issues in the future.

Also: GO PACK GO!!
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Business Response:
Thank you for taking your time to review Richard's service. I couldn't say it better myself. Richard is a true plumbing professional and is always willing to go the extra mile for his homeowners. I really hope you don't have another plumbing need but Richard is always ready to help. I will let him know of your review and your support for his favorite football team, the Green Bay Packers. I really appreciate you continued business and your kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 14, 2017
Excellent service! I called at 8pm and Mr. Rhinehart was there within the hour. He diagnosed the problem and solved it quickly. Friendly and kind, he explained everything. more »
Business Response:
Carrie Baris, Thank you for taking your time to review Evan's late night service. I know no one wants a plumbing issue late in the evening but we are always here to help. Our phone is always answered by either an office member or a Sr. technicians at night to ensure our homeowners are taken care of in the best way possible. I appreciate your review. It lets me know that we are on the right track to serving our community the best way possible. I appreciate your business!! Caleb Wilson, Operations Manager
5on Angies List, Apr 14, 2017
Just the best. They were prompt, professional and really good at communicating when they were going to be at our house and what they were going to do. They are so good that the manufacturer gives them a five year warranty on the well pump. Totally satisfied and would highly recommend them.
Well pump replacement
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Business Response:
Thank you for taking your time to review Joe's recent visit. I know we eventually had to replace your well but I am glad that we were able to locate you well to get everything taken care of. It is amazing to me that some well contractor thinks it is a good idea to bury the well head completely. I know that was the first hurdle we ran into with your home but with our equipment it is no problem to tackle the largest to the smallest jobs. You do have a complete 5 year warranty. That means no headaches for 5 years. If ever you have a question or any sign of an issue don't hesitate to give us a call at anytime. We always stand behind our work. Thank you for your kind words and business!! Caleb Wilson, Operations Manager
5on Angies List, Apr 14, 2017
Speedy, he had to go and get a specific part but was back within a half hour. Job was done in less than hour altogether, and price was right up front.
Fix a leaky tub faucet
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Business Response:
Thank you for taking your time to review Richard's service. A dripping tub faucet can seem like a minor issue but it can cause major issues. Flooding in your home can cause mold and mildew issues if not repaired quickly. That is why we are always available to come out quickly to make sure we protect our homeowners largest investment (their homes). We always offer upfront pricing and never charge by the hour. Our vans are always fully stocked but we usually need the one part that we don't have. I don't feel it is right to charge a homeowner by the hour for this reason. You shouldn't have to pay for me to run and go get the part that we might not have. I am glad to see that Richard met and exceeded your expectations. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
5on Yellow Pages, Apr 13, 2017
Great plumbers they were honest kind came right-of-way had all the right equipment and were so easy to work with I will call them back for any plumbing need and recommend them to all of my friends and family more »
Business Response:
Thank you for taking your time to review our recent service. We are always striving to have the latest equipment to best serve our community. Thanks for taking notice of that and for your review. I will be sure to pass your kind words along to your service technician. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 11, 2017
I highly recommend All About Plumbing. They came out in a timely manner and provided a free estimate. They are straightforward, courteous and efficient. It's refreshing to find a professional plumbing company that is responsive and honest. more »
Business Response:
Thank you for taking the time to review our recent services. We always offer free estimates with upfront pricing. I feel this is the only fair way to do business. I can't imagine ever writing up the pricing after the work was already done. That is just not good customer service. We want everyone to be on the same page before any of the work ever begins and we never collect until our homeowner is completely satisfied. You review lets me know that we did just that. Thank you again for your business!! Caleb Wilson, Operations Manager
5on Angies List, Apr 10, 2017
Tony Turner was very friendly and professional. He told us exactly what needed to be done and did the jobs quickly and accurately. Was like talking to a friend. Very awesome service!
Pressure va
lve replaced, minor rebuild of toilets, and replacement of cartridge in faucet. more »
Business Response:
Thank you for taking the time to review Tony's recent service. Tony is a true master plumber and there is no problem that he can't handle. He is always willing to tackle any situation and wants to help all of his homeowners. Your review re-assures me that we are on the right track to serving our community the best way possible. I will be sure to let Tony know about your review. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 08, 2017
These guys are great, the helped with my septic, installed plumbing and removed and replaced a new toilet. They are professional, personable and efficient. My go to plumbers. more »
Business Response:
Thank you for taking your time to review our septic and plumbing services. We are a full service plumbing and septic contractor where no job is too small or too big. We are always available to come out and help you with any issue that might arise. I look forward to working with you again in the future. I appreciate you business and kind words!! Caleb Wilson, Operations Manager
5on Google, Apr 07, 2017
This is the 2nd time I used All Right Plumbing, and am very satisfied with their work, and the price. They have been prompt, knowledgeable, very professional, and have done careful work to get it right. On these visits, I had leaks fixed under two sinks, and a kitchen faucet replaced. Carl answered all my questions and explained each issue; he also discussed price and quality options when choosing a new faucet. He was able to come back the next day, after I purchased a faucet, to install it. I will definitely use this company again, and highly recommend them. more »
Business Response:
Thank you for taking the time to review our service. I could not ask for a better review. There is a lack of professionalism in the construction service profession and we are trying to change that. We pride ourselves in always being on time and professional. Our office is always fully staffed to make sure your call is always answered and any questions you have can be handles swiftly. I really appreciate you continued business with our company. If you ever need us don't hesitate to call us at anytime. Caleb Wilson, Operations Manager
5on Angies List, Apr 04, 2017
Went great. Communication was excellent, provider was timely and polite, and he explained everything along the way. He was also very tolerant of my two young boys who were overly interested in the project.
Dug out and pumped septic
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Business Response:
Thank you for taking the time to review our septic services. We only offer a true cleaning of your septic tank. We will always clean from both sides of your septic tank to ensure we remove all the waste and visually inspect the septic tank. We want to protect our homeowners from any future issues that can be prevented. We are always glad to answer any questions, even questions from your children. Advice is always free and it is a great time to teach future homeowners. Thank you for trusting us with your home maintenance. I appreciate your kind words. Caleb Wilson, Operations Manager
5on BBB, Apr 04, 2017
Our first experience with Richard W. as an employee of All About Plumbing led us to realize that we had been fortunate to access a compassionate, competent, and caring service provider. On our second call our experience was confirmed. All About Plumbing provides excellent and prompt service through their employees.
We strongly recommend them.
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Business Response:
Thank you for taking the time to review Richard's service. I really appreciate reading that you have had multiple interactions with our company and are extremely pleased. We pride ourselves in only offering the best services with the most professional technicians. We are continuously training and learning to better improve our services. I know you will never have a bad interaction with us. Don't hesitate to give us a call at anytime. P.S. Don't forget to request Richard. Caleb W*****,Operations Manager
5on Facebook, Apr 02, 2017
Great company.. came in late in the evening we had lost our water plumber found the issue and got us back in business. Will use them again. more »
Business Response:
Thank you for taking the time to review our recent service. We are always evolving and changing as a company to meet our homeowners needs. Your review lets me know we are on the right track in making sure we are the best service company we can be. I look forward to working with you in the future. I really appreciate your business and review!! Caleb Wilson, Operations Manager
5on Google, Mar 31, 2017
Excellent after hours service under difficult conditions. Our technician, Eric Boswell, was knowledgable and easy to work with. He made a bad situation seem tolerable. We highly recommend All About Plumbing. more »
Business Response:
Thank you for taking the time to review Eric's recent service. I know you had a plumbing emergency after hours that was out of your control. That is why we never have an extra charge for any plumbing emergency after 5 pm. No one elects to have a plumbing issue after hours so I feel it is only fair that we charge normal rates no matter the time or the day that you call. It is our mission to take care of our homeowners in the best way possible. We are a service company that puts the emphasize on service. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
5on Google, Mar 30, 2017
I called All About and talked to the technician Richard about installing a new faucet in my kitchen. He gave me great advice and I ended up doing it on my own no problem. Thanks Richard more »
Business Response:
Thank you for taking the time to review Richard's service call. Sometimes it is not necessary for us to come out to repair your plumbing issues. Advice is always free. If you every have an issue that you can't resolve don't hesitate to call us at any time. Don't forget to ask for Richard. I appreciate you taking the time to write a review!! Caleb Wilson, Operations Manager
5on Google, Mar 30, 2017
When I called All About Plumbing, I was very pleased with the professionalism and promptness of this company. Richard Wade (Sr. Plumbing Tech) was our plumber. He was very kind and professional. He was very accepting to all the questions my 3 & 4 year old questions and was great with my barking dog!
Richard explained the process of what he was going to be doing very throughly and made sure I understood. My bathroom was left just as clean as it was before he came. He was GREAT! I will definitely use All About Plumbing Inc. for all of my plumbing & septic needs and I will ALWAYS request Richard Wade!

Kristine Barringer
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Business Response:
Thank you for taking the time to review Richard's service. Richard is a huge family man and has no problem answering your children's questions. There was a time when his children were 3 & 4 so he completely understands. We always offer free estimates with upfront pricing. We want our homeowners to completely understand what we are going to do and the charges before any of the work starts. I feel this is the only honest and fair way to do business. I look forward to doing business with you again but I hope you don't need our services again any time soon. I appreciate your business and your review!! Caleb Wilson, Operations Manager
5on Google, Mar 29, 2017
Needed Assistance with my septic and was referred to this company from a family member. Needless to say that when I looked them up they came back as an "A+" rating I gave them a call. With this being my first issue that I have ever had with a septic I figured it would take days for someone to make it out to take a look at the problem let alone fix it entirely. They came out extremely fast and were very helpful with both maintenance and answering all my questions. The man iIbelieve his name was Chris was extremely helpful. I will never go anywhere else for my plumbing needs I can promise you that!!! more »
Business Response:
Thank you for taking your time to review our services. A septic system is a very important system to your home and most people forget about it completely. Out of sight out of mind. It isn't until there is an issues that homeowners remember to service there septic system. Sometimes it is too late at that point. I am glad we were able to repair/ install your septic system. Don't hesitate to call if you ever have any future issues. I appreciate your kind words and you business!! Caleb Wilson, Operations Manager
5on Angies List, Mar 29, 2017
Excellent Company! Caleb, the owner, answered the phone on the second ring! I asked all sorts of questions and got straight answers. Caleb then sent out Evan, who is experienced in plumbing and septic systems, right away. Evan answered all of our questions and made recommendations of what we did and did not need for the house. Evan was completely honest, thorough and personable. We even ended up all going out for lunch afterwards, his customer service was that good! We will absolutely use this company again for all repairs and services that are offered!
I needed an inspection and estimate of plumbing and septic system repairs.
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Business Response:
Thank you for taking the time to review Evan's service. Our office is always willing to answer any question prior to coming out. Our motto is "the only dumb question is the one that doesn't get asked." I know there wasn't any issues for Evan to report but I know he was extremely happy about going to lunch with you guys. I really appreciate that. We never try to sell our homeowners things they don't need. I hope you don't have any future plumbing or septic issues but don't hesitate to call us at any time if you do. I appreciate your kind works and Evan's lunch!! Caleb Wilson, Operations Manager
5on Google, Mar 28, 2017
All About Plumbing is the epitome of great service. Richard W. was fantastic. I could not have asked for a better person to come out and do an inspection on our new home. Thank you! more »
Business Response:
Thank you for taking the time to review Richard's recent service. We only offer professional services and your feedback lets me know that Richard was a true professional. That doesn't surprise me as he is a true asset to this company. We are always more than willing to come and offer free estimates for any issues you may be having. We also offer free visual inspections of homes. This is a great feature for anyone buying a home. I really appreciate you taking the time to provide me with feedback about your experience with Richard. As a service based company your feedback is necessary to continue to offer the best services in our area. I really appreciate your kind words and your business!! Caleb Wilson, Operations Manager
5on Angies List, Mar 25, 2017
Fixed.
I called from my mountain home on a Friday night with a sink problem. Eric said he could come later that night or on Saturday. When we told him our specific problem, he talked us through
the repair and we fixed it ourselves. Eric, you're our plumber from here on out. more »
Business Response:
Thank you for reviewing your recent phone conversation with our on-call emergency technician Eric. This is exactly why we feel it is so important that only employees of All About Plumbing and Septic answer our phones at all times. An answering service would not be able to walk a home owner through diagnosing and repairing a plumbing issue. We are always willing to offer free advice. In most cases a home visit is necessary , but I am glad to hear that Eric was able to talk you through you repair. I look forward to helping you with any future plumbing or septic issues that might arise. I appreciate your kind words!! Caleb Wilson, Operations Manager
5on Google, Mar 22, 2017
This company is so good and helpful, I can trust them to come in to my house when I'm not there. The plumbers that have come to my house have all been very nice and willing to answer any questions and to give me advice. I will always call them! more »
Business Response:
Thank you for taking the time to review Evan's recent service. I know that there has been some recent plumbing issues with your home but I am glad that you trust us to take care of them all. No matter the size of the job or time of day we are always more than willing to take care of your plumbing needs. I really appreciate your continued business. I hope you have not further issues but don't hesitate to call us at anytime. Caleb Wilson, Operations Manager
5on Google, Mar 20, 2017
So Fantastic!!

We called these folks on a Saturday morning with water gushing like crazy in our driveway....They asked us to call the city to turn off the water then they arrived to handl
e our emergency..Carl D.was our technician..He was so courteous and able..Handled the problem in no time ( had to leave and get the proper equipment)...I would give them a five stars rating based on our experience So glad we found them.They are clearly the plumbers to have. more »
Business Response:
Thank you for taking the time to review Carl's service this weekend. Emergencies happen any day of the week and we are always here to help. I am glad that Carl was able to respond quickly and professionally to ensure your water service was restored to you the same day. This exact situation is why a team member or owner will always answer our phone no matter the time or the day. It is important in our line of work to ensure no further damage is done to the home than has to be and making sure we answer all of our calls ensures we will respond quickly. I really hope you never have another plumbing issue but if you do, don't hesitate to call us at any time. I really appreciate your business and kind words!! Caleb Wilson, Operations Manager
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All About Plumbing & Septic is a local, family owned business that helps you solve all of your plumbing issues by providing clean, professional and friendly technicians with state-of-the-art equipment. We offer services in both residential plumbing and commercial plumbing in Hendersonville, NC and surrounding areas! Whether you need plumbing services, water heater repair, sewer lines services or more, All About Plumbing & Septic can help!
As a company you can rely on, we complete plumbing services jobs on time and offer work you can trust. We work with efficiency paired with good old-fashioned honest service. Our state-of-the-art equipment, such as our video inspection camera and locator, takes the guesswork out of finding your plumbing problem and allows us to pinpoint the exact location of your drain problems, eliminating extra work and cost in the process.

We are licensed professionals who are trained to respect you and your home. We offer 24/7 service at no extra charge. Your call will always be answered by an All About Plumbing & Septic employee and not an answering service or voicemail.

We serve residential and commercial clients in Western NC including Buncombe, Henderson, Transylvania, Haywood and Polk Counties with local technicians living in these areas. We also offer free estimates and upfront pricing to avoid any unpleasant surprises when your job is complete. For your residential plumbing and commercial plumbing needs in the greater Hendersonville, NC area, contact All About Plumbing & Septic today!
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Review summary

5  565
4  15
3  1
2  1
1  
47 reviews with no rating
5.0
629 reviews

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