All About Plumbing & Septic | Plumbing in 90 Old Shoals Rd - Arden NC - Reviews - Photos - Phone Number
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All About Plumbing & Septic

5.0
629 reviews
(Plumbing)
 90 Old Shoals Rd, Unit 103, Arden, NC 28704US

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(828) 778-2425

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5on Angies List, Mar 20, 2017
They responded to our call the next day. Chris, came out determined the septic tank was okay; just needed to be pumped. Our drain field was the real problem and a mess. (probably from previous landscaping work done a while back) Chris took measurements, planned out direction of new drain field and gave us a price. Work began quickly and was finished in a couple of days. The county inspector was impressed with the quality of their work and said we should never have a problem with our drain field again.
New Drainage Field for Septic Tank.
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Business Response:
Thank you for taking the time to review our recent septic service. I greatly appreciate your continued business and hope you have no future issues with your plumbing or septic system. I know your new septic drain field was installed to last. We only use the highest quality parts to ensure our septic or plumbing systems last as long as possible for our homeowners but if any issues do arise we do stand behind all of our work. Thank you for your very detailed description of our work. Caleb Wilson, Operations Manager P.S. Chris asked me to say Hello.
5on Google, Mar 17, 2017
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5on Google, Mar 14, 2017
Great Service, professional definitely would recommend more »
Business Response:
Thank you for taking the time to review Joe's recent service. Your review just lets me know that we are serving our community the best way possible. If you have any future plumbing or septic issues don't hesitate to call and ask for Joe. There isn't an issue he can't solve. I appreciate your business and kind words!! Caleb Wilson, Operations Manager
5on Google, Mar 14, 2017
Tim always has a smile on her face when I see him!
Great to help when I call these guys to Brevard to take care of my septic needs!
Russel and the guys are always there when you need them!

Timely, curtious, professional and always going that extra mile for the customer!
I know I can always count on them to take care of my needs!
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Business Response:
Thank you for taking your time to review Tim's recent service. I couldn't be happier to read your review. We pride ourselves in always answering our phones no matter the time or the day. We never use an answering service and are always here to help. Tim is our lead septic technician and is an expert in the septic field. I know you will never be disappointed in his service. I appreciate your time and business!! Russell Wilson, General Manager Septic Division
5on Angies List, Mar 05, 2017
Caleb took my call and answered my questions about brands of tanks they carried, etc. As soon as I decided to go with them, he rerouted Richard from a routine service call to come to my house instead. Richard figured out what was wrong, we agreed on best replacement tank, and he came back after lunch with the new tank. Had installed by mid-afternoon! Quality service!
Noticed our water heater was leaking badly in AM; bad timing as we had a family gathering planned at the house that evening.
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Business Response:
Thank you for taking your time to review Richard's service. A leaking water heater usually means it needs to be replaced and it always seems to start leaking at the most inconvenient times. It is as if your water heater knows you have a busy day planned and boom, here comes another issue. That is exactly why we are always available to come out the same day to ensure your issue gets resolved on your schedule. I know you will be pleased with your new water heater and if ever you have a question or concern don't hesitate to call us at anytime. We are always open. I really appreciate your business and your kind words. Caleb Wilson, Operations Manager
5on Facebook, Mar 03, 2017
Response time was quick and Joe went over and above to snake twice to clear our kitchen drain line. Joe is an asset to this company and we appreciated his hard work. more »
Business Response:
Thank you for taking the time to review Joe's recent service. Joe is an expert in every area of plumbing but he specializes in sewers and drain clogs. He has a talent in making his cable perform the best way possible. Most people don't realize how much skill is required in using a cable machine to clear a drain line properly with out doing more damage. It takes a true professional and I am proud to say that Joe Brandon is just that. I will be sure to pass your kind words onto him. Don't hesitate to request Joe for any future plumbing needs you may have. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
5on Angies List, Mar 03, 2017
The company ran a specialized camera down the drain field line and discovered the pipe leading from the tank to the "D-box" (distribution box) had collapsed and the D-box was in bad shape. They dug everything up by hand so as not to damage our stone walk way and made all the repairs. This included pressure washing the septic field. It was a hard job that took several days of work. Each step of the way the team was professional and courteous.
Our septic system suddenly stopped working. We first hired this company to pump the septic tank and then they analyzed what was causing the problem.
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Business Response:
Thank you for taking the time to review Kris' recent service. As a septic installer there is not an issue he can't repair. We always try to ensure we never leave a homeowners yard in a mess when we have completed a job. We take our time to ensure our homeowners are taken care of in the most professional manner possible. I am glad to hear that we met/ exceeded your expectations. If you ever need any other work don't hesitate to call us day or night. We are always open. Caleb Wilson, Operations Manager
5on Google, Mar 02, 2017
Like everyone else that's reviewed All About Plumbing & Septic, I highly recommend them. Our septic system failed which was incredibly stressful. I went to Angie's List to look for a highly rated plumbing and septic company and found these guys were rated "A+". Everyone on the team is professional and courteous. They found the problem with our septic system and went about fixing it in a methodical and thoughtful way. more »
Business Response:
Thank you for taking the time to review Kris' recent service. As a septic installer there is not an issue he can't repair. We always try to ensure we never leave a homeowners yard in a mess when we have completed a job. We take our time to ensure our homeowners are taken care of in the most professional manner possible. I am glad to hear that we met/ exceeded your expectations. If you ever need any other work don't hesitate to call us day or night. We are always open. Caleb Wilson, Operations Manager
5on Angies List, Mar 02, 2017
So appreciated Joe and his efforts to insure our kitchen drain line was snaked (not once but twice) to allow an effective fix. Joe also pointed out our poor drain line installation (no slope) which contributed over time to create our clog and recommended a fix to prevent a 2nd occurrence. Joe is an asset to this company.
Kitchen drain clog
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Business Response:
Thank you for taking the time to review Joe's recent service. Joe is an expert in every area of plumbing but he specializes in sewers and drain clogs. He has a talent in making his cable perform the best way possible. Most people don't realize how much skill is required in using a cable machine to clear a drain line properly with out doing more damage. It takes a true professional and I am proud to say that Joe Brandon is just that. I will be sure to pass your kind words onto him. Don't hesitate to request Joe for any future plumbing needs you may have. I really appreciate your kind words and business!! Caleb Wilson, Operations Manager
5on Google, Feb 28, 2017
First-rate from beginning to end. Carl came out, assessed the job, wrote a detailed estimate on the spot. When we were ready, we scheduled the job, three plumbers came, worked all day, left the place as clean as they found it and bundled the trash. I would only use All About in the future. more »
Business Response:
Roy Turnbaugh, Thank you for taking your time to review Carl's recent service. As a company we are always available to help with any plumbing need and all of our estimates are free. I feel this is the only fair way to conduct business. I would hate to call a service provider to my home and pay a service charge just to find out they are not qualified to service my issue. I greatly appreciate the opportunity to help with your plumbing issues. Don't hesitate to request Carl for any future plumbing issue you may have. Even though I hope you don't have any more. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Google, Feb 21, 2017
Came out to help within 2 hours of my call. Was highly recommended by my plumber. Technicians were polite and acted professionally. I would use their services again. more »
Business Response:
Thank you for taking your time to review Eric's recent service. I am glad we were able to act so quickly to your mainline stoppage. When your sewer line is not working properly it is a major issue and we always try to respond as quickly as possible. We are always available and have time to make most any repairs the same day. I know we had to come back on Saturday to complete the work but our plumbers never charge extra no matter the time or the day. Thank you for choosing us to help you with your plumbing issues. I hope you don't have any future issues but if you do we are always here to help. Caleb Wilson, Operations Manager
5on Google, Feb 21, 2017
All About Plumbing came to our home and found the problem that another company couldn't locate. Evan came out right away and got to it. He was very informative and knowledgeable about what the issue was, and came up with the plan for getting our issue resolved. Everyone has been very professional and exceptionally nice to work with. Evan and the company has made a customer for life with me. I have & will tell anyone who needs plumbing work to call All About Plumbing and Septic. Thank you so much for your help. Donna Wilson more »
Business Response:
Thank you for taking the time to review Evan's recent service. We started our company to ensure we helped our homeowners the best way possible. That means always being honest and only offering the most professional repairs in our industry. I am not surprised to hear that Evan exemplified our business values. He is a true asset to our company and has been with us almost as long as we have been in business. I know you will never be disappointed in the level of service you receive from anyone of our technicians. I really appreciate your referrals and business!! Caleb Wilson, Operations Manager
5on Facebook, Feb 15, 2017
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Business Response:
Thank you for taking the time to review our service. I really appreciate your time. Caleb Wilson, Operations Manager
5on Facebook, Feb 15, 2017
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Business Response:
Thank you for taking the time to review our service. I really appreciate your time. Caleb Wilson, Operations Manager
5on Angies List, Feb 14, 2017
Work was done quickly and professionally in a couple of hours. I never felt that I was being sold things I didn't need and I was able to ask questions as he worked. Even added replacing a hose bib while he was working on the tank.
Was having trouble with the pump cutting off. Diagnosed quickly as an issue with the pressure tank. Gave exact quote and was able to immediately being work to replace the tank.
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Business Response:
Thank you for taking the time to review Eric's recent service. We are always open and try to complete every job the same day. Some jobs are just too large to complete the same day but luckily Eric was available to complete your job the same day. A well issue can be very intimidating and it is something that needs to be taken care of very quickly. Eric did the right thing by fixing the pressure tank quickly. If you had left the issue for a long time the well pump would have been damaged and more extensive repairs would have been needed. Thank you for putting your faith in our business. I really appreciate your business and kind words!! Caleb [Member Name Removed], Operations Manager
5on Facebook, Feb 10, 2017
All About Plumbing really does answer the phone like the say they do! They sent Carl Dordelman right away. He quoted me a reasonable price and expertly installed my new dishwasher. I highly recommend this company. more »
Business Response:
Thank you for taking the time to review Carl's recent service. Most stores that sell appliances offer free or discounted installation, but because they are not a licensed plumber they are unable to change the water lines. When the new appliance doesn't match up exactly with the old appliance it does require a licensed plumber to ensure the water line connections are installed properly. The last thing anyone wants is a leak on a brand new appliance. I am glad that Carl was able to get the new emergency shut off installed for the new dishwasher. If you ever need anything else don't hesitate to call us at anytime. We are always here to answer your call. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Angies List, Feb 10, 2017
Carl Dordelman arrived at my house about 30 minutes after I called. He quoted me a reasonable price and he was professional and courteous. I am happy with his work.
I needed a plumber to install
a water cutoff and install my new dishwasher. The installer who delivered my dishwasher could not install it because of the water cutoff in the wrong place. I called another plumber who just never called me back. I was so happy that All About Plumbing really does answer the phone. more »
Business Response:
Thank you for taking the time to review Carl's recent service. Most stores that sell appliances offer free or discounted installation, but because they are not a licensed plumber they are unable to change the water lines. When the new appliance doesn't match up exactly with the old appliance it does require a licensed plumber to ensure the water line connections are installed properly. The last thing anyone wants is a leak on a brand new appliance. I am glad that Carl was able to get the new emergency shut off installed for the new dishwasher. If you ever need anything else don't hesitate to call us at anytime. We are always here to answer your call. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Facebook, Feb 09, 2017
The most honest, reliable, friendly, and local plumbing business around. Highly recommended. more »
Business Response:
Thank you for taking the time to review our service. I really appreciate your time. Caleb Wilson, Operations Manager
5on Facebook, Feb 09, 2017
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Business Response:
Thank you for taking the time to review our service. I really appreciate your time. Caleb Wilson, Operations Manager
5on Facebook, Feb 09, 2017
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Business Response:
Thank you for taking the time to review our service. I really appreciate your time. Caleb Wilson, Operations Manager
5on Facebook, Feb 08, 2017
Came to the rescue with a quickness. Efficient, courteous and thorough. Highly recommend. more »
Business Response:
Thank you for taking the time to review Richard's recent service. I know a mainline stoppage is never a plumbing issue you want to have and I am glad that we were able to come out quickly to take care of that. Your review just lets me know that Richard stayed true to our mission statement to help and serve our community. If you ever have any future plumbing or septic issues don't hesitate to call us at any time. We are always open. I really appreciate your business and your kind words!! Caleb Wilson, Operations Manager
5on Google, Feb 05, 2017
Professional and courteous. Mr. Walton was very patient answering my questions and explaining the process while he worked. I was looking for a company that would do it right, the first time. All About Plumbing did just that. I recommend them with confidence. more »
Business Response:
Thank you for taking the time to review Bud's recent service. We only offer permanent fixes to your septic or plumbing issues. We feel as a company that this is the only way to make sure our homeowners are taken care of in the best way possible. We are here to serve our community and I am glad that you were taken care of in a professional manner. I will be sure to pass your kind words on to Bud. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Google, Feb 04, 2017
Fantastic company, the phone was answered promptly and within less than an hour Carl was here and work was done in a timely manner. I would recommend this company to anyone. more »
Business Response:
Thank you for taking the time to review Carl's recent service. We always offer prompt and professional service no matter the time or the day as we answer our phone 24/7. We always try to have someone available for same day service since most plumbing issues are emergencies. I am glad that everything went well with your repair and don't hesitate to call us in the future for any plumbing or septic needs. I really appreciate your business!! Caleb Wilson, Operations Manager
5on Facebook, Feb 03, 2017
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Business Response:
Thank you for taking the time to review our service. I really appreciate your time. Caleb Wilson, Operations Manager
5on Google, Jan 31, 2017
Professional and knowledgeable! They answered the phones right away and provided us an appointment right away. Carl was kind and came on a Sunday afternoon at no extra charge and fixed our issue promptly. We would highly recommend All about plumbing! more »
Business Response:
Marcie Cody, Thank you for taking the time to review Carl's recent service. Our plumbing division never charges extra for the time or day that you schedule an appointment. We are always open and are more than happy to come out and take care of any plumbing issue that may arise. Carl has been plumbing his entire life and can handle any plumbing issue that you may have. I am so glad to read that everything was taken care of in a professional manner. I really appreciate your time and kind words!! Caleb Wilson, Operations Manager
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All About Plumbing & Septic is a local, family owned business that helps you solve all of your plumbing issues by providing clean, professional and friendly technicians with state-of-the-art equipment. We offer services in both residential plumbing and commercial plumbing in Hendersonville, NC and surrounding areas! Whether you need plumbing services, water heater repair, sewer lines services or more, All About Plumbing & Septic can help!
As a company you can rely on, we complete plumbing services jobs on time and offer work you can trust. We work with efficiency paired with good old-fashioned honest service. Our state-of-the-art equipment, such as our video inspection camera and locator, takes the guesswork out of finding your plumbing problem and allows us to pinpoint the exact location of your drain problems, eliminating extra work and cost in the process.

We are licensed professionals who are trained to respect you and your home. We offer 24/7 service at no extra charge. Your call will always be answered by an All About Plumbing & Septic employee and not an answering service or voicemail.

We serve residential and commercial clients in Western NC including Buncombe, Henderson, Transylvania, Haywood and Polk Counties with local technicians living in these areas. We also offer free estimates and upfront pricing to avoid any unpleasant surprises when your job is complete. For your residential plumbing and commercial plumbing needs in the greater Hendersonville, NC area, contact All About Plumbing & Septic today!
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Review summary

5  565
4  15
3  1
2  1
1  
47 reviews with no rating
5.0
629 reviews

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