Dana and Jill D. on Mohawk Industries
8 months ago
12/05/2020, 06:48 AM
We just had a total floor replacement done by All Surface. Carpet and old hardwood out, new hardwood in. The sales team (Bruce and Teri) was great and was 100% supportive when we had to change our flooring selection when there was an inconsistency in the wood from the factory, and made the change to a different wood and color a painless process.
The installers (Brad and Dale) did a near flawless job in a challenging house with prior sub-floor damage and a lot of strange angles and corners to work with. The removal was quick and done carefully, and the installation is absolutely beautiful. We were especially impressed with their attention to details like getting the trim and wooden in-floor vent covers to match the flooring tint and to fit up tightly. It was 2300+ soft of contiguous flooring installed with high professionalism and craftsmanship and Brad and Dale were also super nice to work with, involving us in the decision making whenever necessary.
We are going back for a bathroom tile makeover. A++++