marialuz s. on Roadside Dental Marketing - Automated
3 months ago
07/01/2021, 09:28 AM
Disclaimer: One of my pet peeves is bad customer/client services and rarely find offices that maintain and hold high standards for customer/client services.
I recently needed a root canal and crown placement on my front tooth and was really weary of the procedure and results of having a crown on my front tooth.
Dr. Rudnick made sure that I was comfortable before even touching my tooth by showing me results of others after the same procedure and reassuring me that if it wasn't perfect (what I deemed as perfect) he would send the crown back to the lab 100 times until I was satisfied.
TO my surprise, we literally sent it back 3 times before I okay'd it. I showed up about five times to the office and every experience was pleasant. I rarely had to wait in the lobby and if so, maybe about 5 minutes. The staff was very friendly and helpful and no one was ever annoyed at the fact that I kept returning for the same tooth. lol. They all treated me with the utmost service.
Thank you Dr. Rudnick & team!