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Veterinary Clinics & HospitalsVeterinarians
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsMy 12 year old Dachshund needed emergency stomach surgery to remove foreign objects - the staff was phenomenal in taking care of her. The Veterinarians were so kind and knowledgeable. The texting option is awesome and we also really appreciated the pictures we got updated with often.
Business response:
We are so glad to hear that your Dachshund received excellent care during her emergency surgery. Our team is dedicated to providing the best possible care for all of our furry patients. Thank you for choosing Animal Emergency and Specialty Hospital of Grand Rapids.
Dr Mel was so caring. She explained everything, answered all of my questions and fixed my Sadie the same evening. I felt so reassured by her and had immediate confidence in her. The office is beautiful and caters to us pawrents with refreshments!! So much gratitude.
Business response:
We are thrilled to hear about your positive experience with Dr. Mel and our team at Animal Emergency and Specialty Hospital of Grand Rapids. Thank you for trusting us with Sadie's care. If you ever need us again, please don't hesitate to reach out at (616) 361-9911.
My wife brought Tanner in Monday night. You saved his life! He’s on the rebound, eating, drinking and jumping on the couch. Thank you so much for everything!
Business response:
We are thrilled to hear that Tanner is doing so well! Thank you for trusting us with his care. If you ever need us again, please don't hesitate to call us at (616) 361-9911.
Wanted to say a special heartfelt Thankyou so much to the Animal Emergency and Specialty Hospital of Grand Rapids & Sleepy Hollow Pet Cemetery & Crematory for all the care, compassion and by far absolute top tier service we could have asked for given the horrible event that happened. Took 2 boys into the emergency vet and only left with 1 is heart breaking and beyond sad for us. Fly high ✨Preet Micheal✨, you’re forever loved by your family and missed so very deeply! 🐾 we’re so thankful Chubby is healing wonderfully and d... read more
Business response:
Thank you so much for taking the time to share your experience with us, Tara. We are truly sorry for your loss and understand how heartbreaking it must be for you. We are glad to hear that Chubby is healing well and we were able to provide the care and support needed during such a difficult time. Your recommendation means a lot to us, and we appreciate your kind words about our team's professionalism and compassion.
We were able to complete the registration forms right on the website, so once we arrived they were ready for us. They were thorough, compassionate, and communicated extremely well. Our beautiful dog, Candi, was treated like an individual and not just a number. We made the right decision by bringing Candi to them for care, and we are forever grateful.
Business response:
Thank you for your kind words and positive review. We are thrilled to hear that your experience with us was thorough and compassionate. Treating each pet as an individual is a priority for us, and we are glad that you felt, Candi, received such care. We hope Candi is feeling much better!
My 7 month old puppy got into a Christmas present which was a brand new fishing lure she tore it out of the package and I’m assuming started chewing on it as puppies do. Well she got all three prongs stuck in her tongue as I was holding her mouth open I called the animal hospital and they told me to start driving as I only live 5 minutes from the animal hospital once we got there I was about done with the online registration but as soon as we got her inside they started right away. Gave me a play by play of what they were pl... read more
Business response:
Thank you for sharing your experience at Animal Emergency and Specialty Hospital of Grand Rapids, Amethyst. We appreciate your kind words and are grateful for the opportunity to help. We hope Aphrodite is feeling much better!
I cannot say enough good things about my experience at Animal Emergency Hospital GR! Every staff member I encountered was very knowledgeable and helpful. They were great about keeping me updated about my puppy's condition throughout his overnight stay and were very upfront about treatment options and cost. I knew my pup was in good hands and their kindness and compassion made a scary situation a lot less stressful!
Business response:
Thank you for your kind words, Jennifer! We're thrilled to hear that you had a positive experience at Animal Emergency Hospital GR. Our team is dedicated to providing excellent care and communication to our furry patients and their owners. We appreciate your trust in us and are glad we were able to make a stressful situation a little easier for you and your puppy. If you ever need our services again, don't hesitate to reach out at (616) 361-9911.
You saved my fur baby. Thanks! I am glad I took Lucy there. Again thank you from the bottom of my heart
Business response:
Thank you for the review! We hope Lucy is feeling better!
AEH is a gift to west Michigan!!! We have had to utilize them twice for seizure emergencies. They are so kind, responsive, communicative, professional and equipped to help our pets when they are in crisis. I am so grateful to them for the help they gave our sweet Adam. Thank you AEH! You are the best!
Business response:
Thank you for your kind words and for entrusting us with the care of your pets during their emergencies. We are glad we were able to provide the necessary support and assistance to Adam and hope he is feeling much better.
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,383 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.
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