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Arbor Pediatrics - Surprise

3.8

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Location details

14239 West Bell Road, Suite 112, Surprise, AZ, 85374, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8229 reviews
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Celeste Z.'s profile image
Celeste Z. 
rating
4 years ago

De Pham has a BIG heart with us the parents and with babies I'm so glad we stayed with him, he always makes me feel like I'm doing my best, he's not one of those drs who scare you with things with nonsense... or drs that just doesn't answer your questions. Yes, he may not talk too much like other drs, but he speaks the enough and the most importantly. Dr Pham always tells you what is normal, and what isn't but without scaring you or making you feel bad, he tells you what he expects with babies development in a very warm way.... read more

Kristen Nina F.'s profile image
Kristen Nina F. 
rating
5 years ago

This place is ok. Dr. Marcelo is very thorough. But as I read most of the bad reviews are from ignorant, fear induced parents. Dr.'s in general aren't there to "heal" any patient. They just ease fear induced ignorance by prescribing medications that are actually harmful to our kids. Fevers are the bodies way to kill whatever toxins are polluting our bodies. Feed your kids organic, non processed food, let their immune systems do what they were created to do, don't inject your kids with heavy metals,adjuvants, preservatives et... read more

Esmeralda T.'s profile image
Esmeralda T. 
rating
5 years ago

I bring my children here. They've always listened to all my concerns when I have had other drs who do not. They get things done in a timely manner. They are polite and professional. 

Brenna R.'s profile image
Brenna R. 
rating
7 years ago

We've been seeing Dr. Pham for 2 1/2 years and we've always appreciated his professionalism and kindness. When we went in for my youngest child's 1st check up at 2 weeks, she wasn't gaining weight. I was breastfeeding and he was so kind and understanding. He reassured me that I was doing all I could and that I could either supplement or keep trying. He made me feel so much better about my efforts to be a good mom. He didn't push anything on me. He gave me choices and proceeded with understanding. We have never had to wait an... read more

Kelly H.'s profile image
Kelly H. 
rating
7 years ago

The doctors are great (I really miss Johanna, though...she was fantastic!). But, watch out when you schedule appointments. They just called to cancel the appointment I scheduled for my son's checkup...guess they determined they really did want to close the office on New Year's Eve after all, even though I specifically asked them about that date when I scheduled the appointment. Very disappointing. I've also had checkups cancelled in the past during the summer...they open the books, and then I guess the doctor wanted to t... read more

Courtney M.'s profile image
Courtney M. 
rating
8 years ago

The TL;DR version: If Dr. Marcelo leaves, we will follow her or go to a different practice. She's 5 stars, the office and Dr. Pham are 1 star. Maybe 2 if I'm being generous. We've been bringing our children to this office for almost three years now. I have mixed feelings about the office, and if I were a first time parent, knowing what I know now I would likely go elsewhere. However we are established here with our children, and I do generally like Dr Marcelo, so we will keep coming here pretty much only for her. Cons: -A... read more

Rich Y.'s profile image
Rich Y. 
rating
11 years ago

We have never had an issue with dr Pham or his staff. Always get us in when boys are sick and he is very knowledgable. Staff is friendly. 

Raymond G.'s profile image
Raymond G. 
rating
13 years ago

Honestly picked them because they were close to home but I lucked out and am very happy with our choice. Dr. Marcelo has been the pediatrician that has treAted my daughter the most and has been kind and attentive to my Daughter's needs and issues. We have only seen Dr. Pham once but he also impressed me with his concern and knowledge. We have no major issues other than a diagnosis of an allergy to penicillin. Very happy with them. 

Amy V.'s profile image
Amy V. 
rating
13 years ago

Dr. Marcello was very nice, friendly and thorough. Came in and shook my hand and all 3 of my kids. The wait time was very minimal only there less than an hour for all 3 kids to be seen. Very good experience. Very happy with all the staff. 

Frequently asked questions about Arbor Pediatrics - Surprise

How is Arbor Pediatrics - Surprise rated?

Arbor Pediatrics - Surprise has a 3.8 star rating with 229 reviews. 

When is Arbor Pediatrics - Surprise open?

Arbor Pediatrics - Surprise is open now. It will close at 5:00 p.m.