Anonymous on Apartments
5 years ago
08/05/2015, 04:59 AM
Things are great - until they're not
So, Arlington Pointe Apartments are great overall for the cost. They are located in a nice area - Upper Arlington, Columbus - and situated in a condo development. The condos are new, the apartment buildings are a little on the old side. When you walk in they look like nothing so much as old university dorms/an older hotel. The rooms themselves aren't bad. I am currently renting the largest unit available - 2 bedroom, 2 bath. There is a spacious living room, a dining room, and a galley kitchen. It is all a little on the old side, but functional and cozy. Costs me (after your water, gas, heating/cooling, pet rent) right at $1,018/month, which is awesome for this kind of place in Columbus. My main issue has been with maintenance and with the cooling system. Like most of the older buildings in the Midwest, the building is not cooled by central air, but by an industrial chiller. That normally wouldn't be a problem, but the chiller is as old as the building and breaks down frequently (five times since April this year). I would think replacing the aging machinery would be high on the apartment's list of priorities, but I'm not the one making these kinds of decisions. Making things a bit worse, maintenance usually isn't able to get it taken care of quickly. The last time we lost air, it was down for over a week throughout the building and the vast majority of residents had to go out and purchase window AC units and floor fans just to make their apartments barely habitable. None of this, by the way, was offset by the complex. Maintenance is also egregiously slow. The complex recently came under new management and the old maintenance man was replaced by an outside company. This outside firm takes its sweet time to respond to resident requests, even when those requests would normally be considered pressing facilities issues. From experience, this includes reports of water leaking from the ceiling. That said, I still have to give Arlington Pointe a 4/5 because I really do love living here. The neighborhood is also really friendly, there are a large number of dog owners, and it is right on the Scioto river (which is absolutely beautiful in winter). The staff is always friendly and polite, even when their hands are tied and there isn't much they can do to help right away. There are a lot of small things that add up to big annoyances, but the location and price really can't be beat.