Goodbye blasts, hello conversations
98% of customers want to text. Birdeye Messaging lets you reach them all. Any time, anywhere, and included with every plan.

Convert more leads and delight more customers with text and messaging.
It's time you communicated like your customers. No hoops. No hurdles. Just lightning-fast experiences on the channel your customers use most — text.
Connect Conveniently
Convert more leads and turn conversations into winning experiences.
All channels, one inbox
Track every message from every channel in a single inbox.
Text sent. Growth delivered.
Your entire customer experience stack, now done with messaging.
Explore the possibilities of Birdeye Messaging
Text everyone
Reach leads and customers on the channel they use most.
Google Messaging
Leads message you directly from search. You respond through our dashboard.
Facebook Messaging
Connect 1:1 with audiences who engage with your posts and ads.

Instagram Messaging
Get business done in your DM’s and influence how leads interact with your brand.
Text back missed calls
AI turns missed calls and voicemails into texts, so you can conveniently follow up.
Assign the right teams
Reduce response times, improve collaboration, and keep everybody aligned.
Get more reviews
Gather new reviews and respond in seconds.
Launch surveys
Collect feedback and learn how to be better.
Get new Referrals
Get new leads from happy customers.
Video Chat
Create powerful, face-to-face connections with your customers wherever they may be.
Mass Texting
Send text message campaigns and connect with 1,000's in a click.
Convert with Webchat
Drive new business by engaging leads the moment they visit your site.