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Back Bay Veterinary Clinic
- Veterinarians
- Boston, MA
About this business
Location details
288 Newbury St, Boston, MA, 02115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
In short: Great place, right next to the green line, but wow, the PRICING. I thought my last vet was expensive. This place is definitely Back Bay pricing. Communication/Scheduling: 5/5 I've been trying to get my cat a wellness exam for weeks. I called multiple places and left messages. BBVC was the only one to respond and give me an appointment within a month. Front desk staff are super friendly. They have after work hours too which is great. Staff: 5/5 Dr Wang was fantastic. She did not try to upsell me on stuff that I d... read more
Extremely expensive. Questionable diagnosis. This place is certainly not worth the trouble of going to the busiest street in Boston. Find another place for your pets to get care!
After reading the reviews, I must agree - their pricing is totally ridiculous! But more importantly, there is NO CONTINUITY OF CARE. The turnover in vets is noticeable. I've never seen the owner. Too much is left to the associates because they there isn't enough help. Steer clear. Stay away.
If you want take a chance on being gouged with a whole lot of unnecessary tests, misdiagnosis' and being taken advantage as a worried pet owner, then this is the place for you. I brought my cat here as a first time customer on an emergency visit due to excessive drooling and the fact she wasn't eating or drinking. Backbay veterinary was the only place I could find open and able to see my cat the same day. I explicitly indicated that her symptoms seemed to indicate something was in her mouth so, start by looking there. Af... read more
STAY AWAY! This vet has four inexperienced first year vets on its staff. One of the vets diagnosed early stage kidney disease in my six year old dog. I brought the dog to my old vet who has extensive experience and who is highly regarded in the community. He thought the test they had used was unreliable and that they had not run a proper blood panel to determine the presence of early stage kidney disease. To be safe I had him retest my dog and he ran a proper blood panel and tested the dog's urine. Everything was normal ... read more
Pre COVID the clinic was worth the much higher than average charges due to the level of convenience of it being in Back Bay. Now that has changed and the drive to another clinic makes far more sense. There is a new one just opened in Needham which is 15 minutes away with free parking and windows one can see through while pet is examined and treated. Once you arrive outside the Newbury Street Clinic and you call for them to get your pet ... they won't take your pet without you giving them your credit card information over t... read more
If you have so much money and you don't know what to do with it .. sure ! You will love this clinic. Otherwise, find your pet a clinic that actually cares about animals not money and save yourself the troubles. My cat had a lesion on her abdomen. Instead of prescribing antibiotic and treat the most common/probable cause for skin lesions they told me they need to do some blood works that will cost me more, to see if she has an increase in her "eosinophils" . I said no, and I got her OTC antibiotic and she recovered within da... read more
Was a client at the clinic for years but unfortunately had to move on. My dog has allergies and I tried different things for her at the clinic, some of them worked better than others. Earlier this year I scheduled an appointment since my dog was feeling discomfort in her mouth and the vet that examined her told me it was due to bad teeth. I trusted her and scheduled an oral cleaning, which she said could cost up to 1500 dollars if situation was really really bad. During surgery she called me to say her mouth was even wors... read more
The one star here is for the front desk who is rude. You should treat a customer kindly who is concerned about their pet's well-being! Try somewhere else if you would like to be treated decently, not like they are wasting time talking to you.
Frequently asked questions about Back Bay Veterinary Clinic
How is Back Bay Veterinary Clinic rated?
Back Bay Veterinary Clinic has a 4.6 star rating with 589 reviews.
When is Back Bay Veterinary Clinic open?
Back Bay Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m.