This profile has been claimed by the business owner or representative.
Bastrop Flooring & Granite
- Flooring
- Bastrop, TX
About this business
We have built our 15 year reputation on stellar customer service, and we work hard to earn and keep your trust. Our team will transform your home, and work within your budget, to make home remodeling simple, affordable, and enjoyable. Our stellar customer service and professional installation is why top builders and interior designers choose BFG for floors, kitchens, bathrooms and counter tops. Come see our beautiful showroom in Bastrop, Texas with a large selection of flooring and counter top products in all colors, textur... read more
Location details
174 TX-304, Suite B, Bastrop, TX, 78602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They did a decent job, so we thought. Grout needed touch ups—they did not follow through even with multiple calls and texts. Turns out our shower pan was leaking luckily our builder stood behind the tile work and fixed it. When it comes to customer service this is not what they do. We needed to purchase tiles that matched ours for the shower pan repairs and nothing after inquiring——crickets no response. We were able to find some in Austin. I do not recommend them at all. The worst customer service. The inly reason I am givin... read more
Excellent experience and customer service: flexible friendly prompt to respond to questions on time completing work clean installation matching existing flooring cleanup all trash final walk through to finish any leftover details I was working with their group from out of town and had a wonderful experience. They installed floors in my new home to match some existing flooring after removing carpet. They did a fabulous job. The details above give you an idea of how easy it was to work with these folks. I would definitely reco... read more
Jaimie was very helpful choosing materials and through the whole process. The other staff was great and did a wonderful job. Very happy with new backsplash and bathroom shower.
Their subs do not carry insurance to cover bad installs. They ignored requests to inspect problems and even admit it was an extremely shoddy install even after a Shaw representative’s report. Part of their contract is they will stand behind their work, they wont. Do not use BFG unless you want a ruined flooring projectvthey refuse to even inspect much less stand behind. Their insurance is insufficient and their install subs have no insurance at all.
We had a very good experience with the good and honest folks at Bastrop Flooring & Granite. We built a Custom Home here in Bastrop and Araceli at Bastrop Flooring & Granite came highly recommended through our builder. They did our counter tops, backsplash, shower and bath tile and sinks. She was extremely patient with us and met with us no less then 3 times, each time for more then an hour, sometimes after she was supposed to close for the day. At no point we felt rushed to make our choice. She was very accommodating and ... read more
Frequently asked questions about Bastrop Flooring & Granite
How is Bastrop Flooring & Granite rated?
Bastrop Flooring & Granite has a 4.9 star rating with 18 reviews.
When is Bastrop Flooring & Granite open?
Bastrop Flooring & Granite is closed now. It will open tomorrow at 10:00 a.m.