Bates Orthodontics | Orthodontists at 3800 Stillman Pkwy - Henrico VA - Reviews - Photos - Phone Number

Bates Orthodontics

79 reviews
 3800 Stillman Pkwy, Suite 101, Henrico, VA 23233US

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(804) 934-9292

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All reviews summary

79 reviews
  • 34 reviews5.0
  • 34 reviews5.0
  • 7 reviews4.9
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5on Facebook, Jun 10, 2018
My daughter got her braces just last week. As I never had braces and know zero people who have, the staff has been amazing at helping us figure everything out. The staff is all super nice, and one of them even offered to meet us at the office after hours Friday to help us with a wire that had come loose! I’m so glad my dentist recommended them! more »
5on Facebook, May 27, 2018
I love Dr. Bates and all of his staff. I was so nervous and anxious to get braces and he took his time to talk me through everything he was doing and about to do. He allowed me to take little breaks in between if I needed them and let me go at my own pace, while getting them on, while having them tightened, while getting them off and everything in between. He’s absolutely amazing and has the sweetest little therapy dog! I couldn’t have asked for or received anything better. I would 100% recommend him to any and everyone without a doubt. (And I already have to a few friends) He’ll answer any questions you have and he’s super patient and friendly and definitely makes you feel like you’re in good hands. (And you definitely are) I couldn’t say enough good things about him and his staff! He has three great locations so one is bound to be convenient for everyone and even if it’s not, he’s definitely worth the drive every six to eight weeks! more »
5on Facebook, May 22, 2018
Excellent service and staff! I would wholeheartedly recommend Dr. Bates and his team to anyone looking for an orthodontist. more »
5on Facebook, May 16, 2018
Bates Orthodontics has made this braces thing so easy!! The staff is awesome and so sweet!! Dr. Bates takes his time explaining everything and then the staff does it again!! They even put out a cute sign on the day my daughter got her braces off! And then gave her a “goodie bag” with her favorite foods!! more »
5on Facebook, May 14, 2018
Bates Orthodontics is the best! Thanks for all that you have done and continue to do for our family, Dr. Bates and staff! :) more »
5on Facebook, Feb 13, 2018
Great staff and office. Best orthodontist around!! more »
5on Facebook, Dec 26, 2017
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5on Facebook, Dec 22, 2017
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5on BirdEye, Nov 01, 2017
They take extra care in their customers. more »
5on BirdEye, Nov 01, 2017
Nothing : ) more »
5on Healthgrades, Oct 27, 2017
We had a wonderful experience with Dr. Bates and his staff. more »
5on BirdEye, Oct 26, 2017
You all have never failed to be gentle and professional with the case you've given us. Thank you. more »
5on Facebook, Oct 17, 2017
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5on Facebook, Oct 12, 2017
He treated my daughter and my son. We love Dr. Bates and his team. more »
5on Facebook, Oct 04, 2017
Love this practice. Dr. Bates and his staff are wonderful. We highly recommend them more »
5on Healthgrades, Sep 23, 2017
I'm so impressed with Dr. Bates. He observed my daughter's teeth development for two years before fitting her with braces.. This process decreased cost, allowing teeth to properly come in without tools. He was so great my younger daughter has braces now. This was all done with a great payment plan. This office is fantastic!!! more »
5on BirdEye, Sep 13, 2017
Dr. Bates and his staff are all professional, friendly, and fun! It's a great orthodontics experience! more »
5on Facebook, Aug 30, 2017
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5on Facebook, Aug 08, 2017
We love Dr. Bates. The office is extremely friendly and they are very accommodating. more »
4on BirdEye, Aug 07, 2017
My experience with Dr. Bates and his team was amazing. They treated and welcomed me like family. Dr. Bates made every effort to ensure that my smile was perfect. Thank you for the wonderful experience. more »
5on BirdEye, Aug 04, 2017
Always on time and staff is friendly and professional! more »
5on Facebook, May 19, 2017
Absolutely fantastic .. Dr. Bates took over my son's Ortho care unexpectedly and handled it in a very professional and caring way. Staff is welcoming, helpful and very professional as well more »
5on BirdEye, May 03, 2017
Love Dr. Bates and the girls. My son has been seeing Dr. Bates for almost 2 years and now my other son is starting the braces process. They make us feel like family. more »
5on Facebook, May 02, 2017
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5on Facebook, Apr 04, 2017
Dr. Bates and his staff have been wonderful, it is evident in their commitment to their profession. My 12 year old has had a very positive experience in getting braces and we look forward to the follow ups. more »
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Google reviews summary

34 reviews


3800 Stillman Pkwy, Suite 101, Henrico, VA 23233


About Us

Our mission is to provide an exceptional orthodontic experience in a professional and caring environment. We love watching beautiful smiles develop over time and look forward to helping you achieve your ideal smile!

We realize that choosing an orthodontist is a significant decision. With so many options around, how do you decide which is best for you?

It’s important to us that you find a place where you feel comfortable. Here are some reasons we think we might be the right practice for you:


Dr. Bates has increased his hours to enable him to provide better service and spend more time with each patient. We also have evening hours available to meet the needs of those who have time constraints during the day.


Dr. Bates will work with you to customize treatment for your unique needs. After we analyze the information from your initial exam, we’ll determine the best course of action and design a treatment plan that’s the right fit for you.


No matter where you live in Richmond, we have convenient locations to meet your needs. Our offices are located in the West End, Mechanicsville, and Chesterfield.


When you become a patient at Bates Orthodontics, you become part of our family. We’re committed to providing superior service and will do everything we can to help you have a positive orthodontic experience.


Excellent treatment requires excellent materials, so we only use the highest quality braces and wires. Nearly 100% of our materials are manufactured in the USA. Dr. Bates is also certified to use Invisalign® and Invisalign Teen®, the best clear aligner system for “invisible” orthodontic treatment.


Your first visit to our office is designed to be comfortable and informative—we’ll discuss your expectations, needs, and treatment options. Dr. Bates will advise you of the optimal time to begin orthodontic treatment, and if it’s appropriate to wait, we’ll suggest annual or semi-annual observation visits until it’s the right time to begin. We’ll never pressure you to start treatment—only give you our recommendations to ensure the best possible outcomes.
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