Bates Orthodontics | Orthodontists at 3800 Stillman Pkwy - Henrico VA - Reviews - Photos - Phone Number

Bates Orthodontics

65 reviews
 3800 Stillman Pkwy, Suite 101, Henrico, VA 23233US

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(804) 934-9292

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5on Google, Dec 01, 2017
Could not have asked more from a dentist. HIGHLY recommend!!!! more »
5on Google, Nov 30, 2017
Dr. Bates and his wonderful staff have taken great care of my family for many years... First with our daughter's braces, then with our son's and then with my Invisalign! We are all smiling a LOT more these days. They have managed to continually exceed expectations on all levels. Dr. Bates has a dynamic and calm demeanor, is extremely knowledgeable and keeps up with the latest trends in orthodontics. His staff is so sweet, helpful and kind and always makes you feel comfy when you are there. I highly recommend his practice to anyone looking for braces for their children or for any adult looking to improve their smile. more »
5on BirdEye, Nov 01, 2017
They take extra care in their customers. more »
5on BirdEye, Nov 01, 2017
Nothing : ) more »
5on Google, Oct 27, 2017
We are on round two of braces with Dr. Bates and his team. He is an incredibly informative, gentle and responsive doctor. All of my questions are answered thoroughly. My kids love him and love going to his office. His staff is cheerful and relational. Also, having gone to a number of orthodontists in the past, we are thrilled that Dr. Bates has great affordable pricing and good payment plans. We are thankful to have such a great orthodontist since we have quite a few more braces to go! more »
Business Response:
Thank you Jen for your encouragement and support. We are huge fans of the whole Hanrahan family and look forward to serving you in the future.
5on Healthgrades, Oct 27, 2017
We had a wonderful experience with Dr. Bates and his staff. more »
5on Google, Oct 26, 2017
Friendly staff flexible appointments and work well with my son we enjoyed their service. more »
5on BirdEye, Oct 26, 2017
You all have never failed to be gentle and professional with the case you've given us. Thank you. more »
5on Facebook, Oct 17, 2017
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5on Facebook, Oct 12, 2017
He treated my daughter and my son. We love Dr. Bates and his team. more »
5on Facebook, Oct 04, 2017
Love this practice. Dr. Bates and his staff are wonderful. We highly recommend them more »
5on Healthgrades, Sep 23, 2017
I'm so impressed with Dr. Bates. He observed my daughter's teeth development for two years before fitting her with braces.. This process decreased cost, allowing teeth to properly come in without tools. He was so great my younger daughter has braces now. This was all done with a great payment plan. This office is fantastic!!! more »
5on Google, Sep 20, 2017
Awesome staff and quick appointments. more »
5on Google, Sep 20, 2017
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5on Google, Sep 20, 2017
Very pleased with the service. My daughter loves the dentist! more »
5on BirdEye, Sep 13, 2017
Dr. Bates and his staff are all professional, friendly, and fun! It's a great orthodontics experience! more »
5on Google, Sep 13, 2017
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5on Facebook, Aug 30, 2017
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5on Facebook, Aug 08, 2017
We love Dr. Bates. The office is extremely friendly and they are very accommodating. more »
4on BirdEye, Aug 07, 2017
My experience with Dr. Bates and his team was amazing. They treated and welcomed me like family. Dr. Bates made every effort to ensure that my smile was perfect. Thank you for the wonderful experience. more »
5on BirdEye, Aug 04, 2017
Always on time and staff is friendly and professional! more »
5on Google, Aug 03, 2017
Very people oriented and value the needs of the patients. I've enjoyed every appointment so far. more »
5on Google, Jun 11, 2017
Great experience!! Loved Dr. Bates and his staff. more »
5on Google, May 31, 2017
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5on Facebook, May 19, 2017
Absolutely fantastic .. Dr. Bates took over my son's Ortho care unexpectedly and handled it in a very professional and caring way. Staff is welcoming, helpful and very professional as well more »
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3800 Stillman Pkwy, Suite 101, Henrico, VA 23233
Today 9:00 am - 12:00 pm


About Us

Our mission is to provide an exceptional orthodontic experience in a professional and caring environment. We love watching beautiful smiles develop over time and look forward to helping you achieve your ideal smile!

We realize that choosing an orthodontist is a significant decision. With so many options around, how do you decide which is best for you?

It’s important to us that you find a place where you feel comfortable. Here are some reasons we think we might be the right practice for you:


Dr. Bates has increased his hours to enable him to provide better service and spend more time with each patient. We also have evening hours available to meet the needs of those who have time constraints during the day.


Dr. Bates will work with you to customize treatment for your unique needs. After we analyze the information from your initial exam, we’ll determine the best course of action and design a treatment plan that’s the right fit for you.


No matter where you live in Richmond, we have convenient locations to meet your needs. Our offices are located in the West End, Mechanicsville, and Chesterfield.


When you become a patient at Bates Orthodontics, you become part of our family. We’re committed to providing superior service and will do everything we can to help you have a positive orthodontic experience.


Excellent treatment requires excellent materials, so we only use the highest quality braces and wires. Nearly 100% of our materials are manufactured in the USA. Dr. Bates is also certified to use Invisalign® and Invisalign Teen®, the best clear aligner system for “invisible” orthodontic treatment.


Your first visit to our office is designed to be comfortable and informative—we’ll discuss your expectations, needs, and treatment options. Dr. Bates will advise you of the optimal time to begin orthodontic treatment, and if it’s appropriate to wait, we’ll suggest annual or semi-annual observation visits until it’s the right time to begin. We’ll never pressure you to start treatment—only give you our recommendations to ensure the best possible outcomes.
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Review summary

5  64
4  1
65 reviews

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