Anna W. on G2 Crowd
5 months ago
02/14/2020, 01:26 AM
"BirdEye is Excellent"
What do you like best?
I enjoy using the BirdEye site and app because it makes it really easy to stay on top of our social and review presence.
What do you dislike?
There's not much to dislike. However, sometimes on the app, filtering my ticket results doesn't load correctly.
What problems are you solving with the product? What benefits have you realized?
I do not have to go to a ton of websites to track my reviews and feedback. Having the ease of one site really saves me time. We've had a better turnout of reviews using BirdEye's survey features.