Blane N. on G2 Crowd
a month ago
06/30/2020, 01:17 AM
Seamless Path for Meaningful Feedback and Review
What do you like best?
I love the way BirdEye software integrates with our office management database. Once set up with the help of the BirdEye crew, its functionality has been flawless. Our patients now have the opportunity to provide our office feedback in a very simple and easy way. Instant notification of a new comment has allowed our team to immediately reinforce the reviewer's kind words or address any concern they may voice. Review collected by and hosted on G2.com.
What do you dislike?
Sometimes, Windows and Office Management software require updates. We have to be sure BirdEye is functional after other software updates are complete. Simple, easy... still one more step. No biggie. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
Excellent means of relationship building and outreach! Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
Our whole team has been uplifted by implementation of BirdEye and have gone the extra mile to improve their care and service to EARN each and every positive review. It has been a pleasure to witness this collective improvement. The positive ripple effect of the BirdEye strategy has improved relationship building through our practice. Good news spreading ultimately yields growth and profitability of the business side of our practice. Wish BirdEye integrated with Yelp. Review collected by and hosted on G2.com.