Pros: Birdeye has allowed our business owners to exponentially build their online presence and brand reputation through new Google reviews! The automated text message and email makes it super easy and efficient for the business owner and the customer. And our business owners love the feed that can be embedded on their website to showcase the quality reviews submitted.
Cons: It's been a great experience using the product yet we would prefer to have the option to choose whether to have the average rating show ...this seems to be an issue at the start of service where maybe the rating isn't the best it can be until new reviews are generated.
Overall: We have been partners since 2015 and we encourage clients to use the Birdeye technology. Thank you for the quality work that you provide!
Love it! So glad to hear your clients are loving the testimonial widget! That's a great tool to use to showcase all of their awesome reviews they worked hard for.