Kim O. (Palo Alto, CA)
I received some training from Rachel Melnick and she was amazing. She walked me through the entire program teaching me how to use all the tools. After our training she emailed me and listed everything we went over together and included the items that she was going to help me incorporate. Several weeks later I emailed her with a question and she responded right away and provided detailed information regarding my question. She goes above and beyond in her efforts to provide superior customer service.