About the Author

Kailey is a Content Marketing Writer at Birdeye, the leading digital customer experience platform.She is dedicated to elevating brand stories and driving meaningful engagement through strategic and educational content. With over a decade of experience in content marketing, she brings a wealth of knowledge and expertise, particularly in the realm of local business marketing and online reputation management.When she's not writing, you'll find Kailey reading a good book, going for a run, or exploring a new city. Connect with Kailey Boucher on LinkedIn.

Kailey Boucher

Content Marketing Writer