26 May
Introducing custom email templates, Zapier integration and more

Zapier integration: all your customers, from all your apps, in one place You’re already able to send SMS and email review requests automatically, but now you can grow your customer database automatically too! BirdEye’s new integration with Zapier makes it easy to reach out to all...

14 Nov
Make customer feedback your competitive edge this Black Friday

The infamous kick-off of holiday shopping season lurks just around the corner. This year, approach Black Friday through the eyes of your customers to boost sales not only that day, but the whole year to follow. Look beyond the holiday season While many customers will be...

07 Nov
Why Restaurant Growth Depends on Online Reviews

Customer feedback defines a restaurant's reputation.   With the increasing prevalence of review sites, everyone can be an online food critic, and thanks to social media and mobile devices, most people are. A study in the Economic Journal revealed that just an extra half-star rating makes a restaurant 30-49% more...

healthcare customer experience
30 Aug
Vibra Healthcare Selects BirdEye Enterprise Platform to Implement Real-time Patient Engagement for Rehabilitation Hospitals

BirdEye program accelerates patient feedback, response and issue resolution to improve overall patient experience   How does a leading hospital system rapidly expand nationwide while keeping patient satisfaction levels high? Vibra Healthcare does it by incorporating real-time patient feedback management and testimonial marketing into a single platform. We're...

03 Aug
BirdEye Adds Zillow and Trulia Reviews to its Network

Partnership enables real estate professionals to broaden their reach by leveraging more than 2 million reviews from Zillow and Trulia   Buying a house is a huge investment--homebuyers want proof they can trust their realtor. That's why they increasingly turn to online reviews before selecting a real...

27 May
BirdEye launches new 2016 profiles

Make an unforgettable digital impression with BirdEye's new profiles. The customer journey is mobile, and it’s picking up speed. We’ve launched cutting-edge new BirdEye profiles so businesses can keep pace. Not only do BirdEye’s 2016 profiles have a fresh new look, they’re designed to benefit businesses’...

19 May
BirdEye’s new mobile app fits customer experience management in your pocket

Businesses can now take control of customer experience and reputation on-the-go   We're thrilled to announce the debut of BirdEye's mobile app, which fits all the platform's sophisticated features in your pocket. Now, business owners can stay connected to real-time customer conversations anytime, anywhere, from any mobile device. [blockquote...

30 Mar
Boost online presence with free Scan-Your-Business tool

Scan Your Business Tool allows businesses to track and improve their online presence, reputation, and competitive ranking on Google Want to know how your business appears online? We’re excited to announce the launch of our new free Scan Your Business tool, available for everyone to access. This...

01 Mar
BirdEye Expanding with New Offices in Dallas and Denver

Fast-Growing Reputation and CX Company Now Aggressively Hiring Sales and Support   DALLAS, TX and DENVER, CO--BirdEye Inc, a next-generation reputation management and customer experience platform, has expanded its sales and customer service initiatives by opening new offices in Dallas, Texas and Denver, Colorado. In these new offices,...