You’ve heard of Google. But have you heard of Google My Business—and how it can help you grow and...
Category - Customer Feedback
Collecting and acting upon customer feedback is a must for any business looking to provide users with the products they need. Customer feedback guides and informs decision making and influences your product roadmap.
Learn how to collect and use customer feedback to make sure your customer service is on point. As a result, you will get higher customer service ratings. Customer feedback has become the key to long-term growth. Here are guides on how to collect customer feedback and use it to improve customer service
How to Set Up Your Google My Business Page
Trust Economy: Why Google and BirdEye Are Against Review Gating
Let’s start by saying that by now, businesses are well aware of how important reviews are in...
BirdEye Google Partnership & Integrations
We’re often asked by businesses about our partnership and integrations with Google. This article...
How BirdEye uses BirdEye to Manage Our Online Reputation
Getting feedback from your customers through online reviews can feel great, right? Because...
How customer satisfaction surveys can benefit your business
If you’re a business owner and you’re eyeing growth, challenging the status quo, and moving past...
6 ways dentists can improve the response rate on a patient...
Patient satisfaction surveys help you get an idea of what your patients think about your dental...
Improving customer experience – 4 easy ways to do it
Improving customer experience is vital to retain existing customers, attract new ones and improve...
Dos and Don’ts of Customer Service Management
Keeping customers happy and making them feel valued is critical to the success of your business...
Announcing review response templates: now you have no excuse not...
Responding to customer reviews is one of the most important, most frequently overlooked steps of...
How to get more online reviews – 8 tips
The most compelling part of your business website is the section on customer feedback and ratings...
Increase conversion rate using customer reviews
User-generated content like customer reviews is a helpful tool that allows brands to leverage...
Customer satisfaction survey invitation- 9 Tips for writing it...
Customer satisfaction surveys have become all the more important for the businesses that intend to...
