Category - Customer Feedback

Collecting and acting upon customer feedback is a must for any business looking to provide users with the products they need. Customer feedback guides and informs decision making and influences your product roadmap.

Learn how to collect and use customer feedback to make sure your customer service is on point. As a result, you will get higher customer service ratings. Customer feedback has become the key to long-term growth. Here are guides on how to collect customer feedback and use it to improve customer service

How to manage fake reviews

Every business is potentially at a risk of receiving fake reviews. Whether it’s an angry rant...