In an increasingly customer-centric world, the ability to capture and understand customer data is...
Category - Customer Feedback
Collecting and acting upon customer feedback is a must for any business looking to provide users with the products they need. Customer feedback guides and informs decision making and influences your product roadmap.
Learn how to collect and use customer feedback to make sure your customer service is on point. As a result, you will get higher customer service ratings. Customer feedback has become the key to long-term growth. Here are guides on how to collect customer feedback and use it to improve customer service
Customer data platform – 3 ways it helps your business
Customer complaints on social media? Here’s what do to!
Mistakes happen in a busy business, it is a challenge all owners struggle with. However, with easy...
The best business directory listings for SEO
Most business owners know that most customers look online to discover new businesses but...
How to manage fake reviews
Every business is potentially at a risk of receiving fake reviews. Whether it’s an angry rant...
Negative feedback examples and how doctors can respond...
Online reputation management can make or break your healthcare practice. According to a recent...
Patient feedback: why doctors need to ask for it
Today, the search for a doctor begins online: over 84% of people now read online reviews before...
How to get reviews on facebook – Business guide
How to get reviews on facebook – Facebook has emerged as one of the biggest marketing and...
How to respond to negative reviews – business owners guide
How to respond to negative reviews – Responding to negative reviews is a key step towards...
How to ask for feedback from customers: 3 sample emails
How to ask for feedback from customers – Asking for feedback may sound simple, but there are...
Online reputation management tools – Build as a team
Online reputation management tools – Your online reputation defines your business, but you...
How to respond to negative feedback from a customer
As wonderful as it would be to simply make all negative customer feedback disappear, review...