zillowtrulia1
03 Aug
BirdEye Adds Zillow and Trulia Reviews to its Network

Partnership enables real estate professionals to broaden their reach by leveraging more than 2 million reviews from Zillow and Trulia   Buying a house is a huge investment--homebuyers want proof they can trust their realtor. That's why they increasingly turn to online reviews before selecting a real...

BirdEye_Reviews_Mobile_App
19 May
BirdEye’s new mobile app fits customer experience management in your pocket

Businesses can now take control of customer experience and reputation on-the-go   We're thrilled to announce the debut of BirdEye's mobile app, which fits all the platform's sophisticated features in your pocket. Now, business owners can stay connected to real-time customer conversations anytime, anywhere, from any mobile device. [blockquote...

googlelostmyreviews
13 May
Google Lost My Reviews — What Can I Do?

Customer reviews on Google can make or break your business reputation. This search engine behemoth is an integral part of the customer journey, and as Google continues to refine its algorithms, business reviews on Google+ become increasingly crucial. This makes it all the more infuriating...

BgoesD
01 Mar
BirdEye Expanding with New Offices in Dallas and Denver

Fast-Growing Reputation and CX Company Now Aggressively Hiring Sales and Support   DALLAS, TX and DENVER, CO--BirdEye Inc, a next-generation reputation management and customer experience platform, has expanded its sales and customer service initiatives by opening new offices in Dallas, Texas and Denver, Colorado. In these new offices,...

BirdEye founders Neeraj Gupta and Naveen Gupta
28 Jan
An Open Letter from BirdEye CEO, Naveen Gupta

I’m excited to announce that BirdEye raised $8M from Silicon Valley Who's Who, led by Trinity Ventures (welcome Ajay to Board of directors!), Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang and world-class investors and advisors — Starbucks board director, Clara Shih; Godfather of AdSense,...

man-business-texting
17 Jun
Getting Direct Reviews on Google & Facebook via Mobile SMS

BirdEye platform helps businesses overcome barriers to direct customer reviews on major review sites.   We're excited to announce our latest breakthrough feature on our industry-leading business reputation marketing platform. Now businesses can get customer reviews directly on Google and Facebook using automated mobile SMS and our deep linking...

Reputation Management & Online Presence report
29 Apr
BirdEye Launches Free Presence & Business Reputation Diagnostics Tool

Scan Your Business app enables any business to run a free instant report of how their business appears on 50+ consumer sites We're excited here at BirdEye to announce today's launch of Scan Your Business, a free app for businesses to quickly assess their online presence and business...

BirdEye Enterprise Analytics
12 Feb
Enterprise CMOs Now Have a Finger on the Pulse of Competitors’ Customers

BirdEye launches Competitor Analytics using proprietary Natural Language Processing and Machine Learning   Enterprise CMOs can benchmark vs. competitors on customer sentiment, reviews & ratings, keywords, operational metrics   Today, BirdEye announced the launch of Competitor Analytics as part of its comprehensive enterprise platform. Competitor Analytics provides enterprises with competitive...

Team surgeon at work in operating room.
10 Feb
BirdEye for Healthpointe

Healthcare enterprise improves patient care & satisfaction with BirdEye reputation platform   Healthpointe, a multidisciplinary healthcare organization offering a full range of occupational medical services, is a leader in integrating cutting edge technology to achieve their mission of continuously seeking ways to improve patient satisfaction.  [blockquote text="“We look for innovative...

3Imacs_Insights_Birdeye
18 Dec
BirdEye Launches Enterprise Analytics

One-Stop Reputation Management for Thousands of Locations Good news from BirdEye for enterprise! We're excited to announce the launch of a batch of powerful analytics capabilities on the BirdEye platform geared exclusively for enterprise. The new enterprise analytics tools are built upon our industrial strength online...

YouTube_ChannelArt2016
13 Aug
BirdEye acquires MPACT Magic, a reputation management company

BirdEye announced today that it has acquired MPACT Magic, a Las Vegas based reputation management company. All the MPACT customers, partners and employees are now part of BirdEye Inc. At BirdEye, we enable businesses to monitor customer sentiment, protect their brand, and promote positive reputation. We have...