{"id":24875,"date":"2019-10-18T14:50:22","date_gmt":"2019-10-18T21:50:22","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=24875"},"modified":"2026-02-26T23:49:21","modified_gmt":"2026-02-27T07:49:21","slug":"how-to-build-a-reputation-management-strategy-in-5-steps","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/how-to-build-a-reputation-management-strategy-in-5-steps\/","title":{"rendered":"How to Build a Reputation Management Strategy in 5 Steps"},"content":{"rendered":"\n<p><strong>Reputation management strategy<\/strong> is a structured plan for how your business monitors, improves, and protects trust across reviews, search results, listings, and customer conversations.<\/p>\n\n\n\n<p><strong>Summary<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#bfe1ff\">Your company\u2019s reputation shapes whether customers choose you, trust you, and recommend you, which is why a clear reputation management strategy matters. Without a plan, teams address issues one by one and miss patterns that hinder growth. With a strategy, you build consistent workflows for monitoring, responding, fixing root causes, and turning positive feedback into measurable evidence that supports sales and retention.<\/pre>\n\n\n\n<p>The blog explains the core pieces of a reputation management strategy and how they influence growth and trust. It also outlines clear, step-by-step actions to build and run one, including the tools and workflows that ensure consistent execution.<br><\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#what-is-reputation-management\" data-level=\"2\">What is Reputation Management?\u00a0<\/a><\/li><li><a href=\"#building-reputation-management-action-plan\" data-level=\"2\">Building A Reputation Management Strategy in 5 Steps<\/a><\/li><li><a href=\"#managing-reputation-on-social\" data-level=\"2\">Social Media Reputation Management Strategy<\/a><\/li><li><a href=\"#finding-online-reputation-tool\" data-level=\"2\">Finding an Online Reputation Tool\u00a0<\/a><ul><li><a href=\"#h-collect-authentic-reviews\" data-level=\"3\">Collect Authentic Reviews<\/a><\/li><li><a href=\"#h-monitor-and-respond-to-reviews\" data-level=\"3\">Monitor and Respond to Reviews<\/a><\/li><li><a href=\"#h-send-customer-surveys\" data-level=\"3\">Send Customer Surveys<\/a><\/li><\/ul><\/li><li><a href=\"#h-trying-birdeye-for-your-reputation-management-strategy\" data-level=\"2\">Trying Birdeye for your Reputation Management Strategy<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-reputation-management\">What is Reputation Management?&nbsp;<\/h2>\n\n\n\n<p>Remember, your business\u2019s reputation matters. After all, our economy is based on trust. Nobody wants to put their money in a bank if they can\u2019t trust that they can get their money back when they need it.&nbsp;<br><\/p>\n\n\n\n<p>These days, customers don\u2019t have to ask their friends and family to find new businesses. Instead, they can find all the information that they need on review sites. Today, 92% of consumers consult <a href=\"https:\/\/birdeye.com\/blog\/review-management\/\">online reviews<\/a> before making a purchase decision. So that means something very simple: The better your business\u2019s online reputation, the more customers you can expect.&nbsp;<gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"building-reputation-management-action-plan\">Building A Reputation Management  Strategy in 5 Steps<\/h2>\n\n\n\n<p>So here&#8217;s how you can get started building a reputation management strategy. <\/p>\n\n\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-description\"><\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1676629429341\"><strong class=\"schema-how-to-step-name\">Step 1: Collect Authentic Reviews\u00a0<\/strong> <p class=\"schema-how-to-step-text\"><br\/>Remember, collecting reviews only works when the reviews are authentic. It\u2019s not hard to tell when reviews are purchased or faked. Customers can spot fake reviews from a mile away and nobody wants to work with a business that resorts to these kinds of tactics to grow revenue.\u00a0<br\/><br\/>So how can you collect more reviews from your customers? It\u2019s simple: just ask. Send text and email to your customers asking them to leave a review. Remember to link to a review site like <a href=\"https:\/\/birdeye.com\/blog\/google-reviews\/\">Google<\/a> or <a href=\"https:\/\/birdeye.com\/blog\/how-to-ask-for-facebook-recommendations\/\">Facebook<\/a> so that the process is easy for the customer. All they have to do is click and write a review.\u00a0<br\/><br\/>Here\u2019s a couple of templates that you can use to ask your customers for reviews.\u00a0<br\/><br\/><em>\u201c[Customer Name], thank you for choosing (Your Business Name). Please provide your feedback by clicking the link below.\u201d<\/em><br\/><br\/><em>\u201cHey (Customer Name) Thank you for visiting (Your Business Name) today. Please take a moment to leave us a review. Your responses will help us serve you better in the future.)<\/em><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1676629451997\"><strong class=\"schema-how-to-step-name\">Step 2: Monitor Your Reviews<\/strong> <p class=\"schema-how-to-step-text\"><br\/>Make sure that you\u2019re paying attention to the reviews that you\u2019re getting across the Internet. Remember, a customer can discover your business from any number of different sites. That makes it important for you to know what your customers are saying everywhere.\u00a0<br\/><br\/>So remember to pay attention to both the major review sites like Google and Facebook as well as smaller, industry-specific sites in your niche. You never know where a prospective customer can discover your business.\u00a0<\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1676629491748\"><strong class=\"schema-how-to-step-name\">Step 3: Respond to Your Reviews\u00a0<\/strong> <p class=\"schema-how-to-step-text\"><br\/>Responding to reviews might feel time-consuming and unnecessary, but it\u2019s absolutely essential. A study by Harvard Business School found that responding to reviews is correlated with higher revenue. The reason for this is obvious. Responding to reviews is a great way to both build customer loyalty and deal with customer problems before they turn into larger issues.\u00a0<br\/><br\/>So make sure that you\u2019re <a href=\"https:\/\/birdeye.com\/blog\/how-to-respond-to-negative-reviews\/\">responding<\/a> to all of your customer reviews, whether they\u2019re positive or negative.<\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1676629506530\"><strong class=\"schema-how-to-step-name\">Step 4: Promote Your Reviews<br\/><br\/><\/strong> <p class=\"schema-how-to-step-text\">Remember, reviews are a great form of <a href=\"https:\/\/birdeye.com\/blog\/reputation-marketing-a-short-guide-for-businesses\/\">social proof<\/a>. A great review shows prospective customers how much your current customers value your services. So don\u2019t just let your reviews live on your review sites. Share them for the whole world to see.\u00a0<br\/><br\/>Make sure that you\u2019re sharing your reviews on both your website and your social media profiles. After all, nobody can sell your business quite like your customer.\u00a0<\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1676629528224\"><strong class=\"schema-how-to-step-name\">Step 5: Use Customer Feedback to Improve\u00a0<\/strong> <p class=\"schema-how-to-step-text\"><br\/>Remember, the best reputation strategy in the world won\u2019t help you if you\u2019re running a business where every customer walks out the door unhappy. Remember, the way to improve is by listening closely to customer feedback in order to improve customer experience. So while a bad review can feel disappointing, it can also give you the feedback that you need to improve.\u00a0<br\/><br\/>Customer feedback isn\u2019t just limited to reviews. You can use surveys to collect the data you need to make improvements. Send surveys to your customers so you can find out how they feel about different aspects of your business.\u00a0<br\/><\/p> <\/li><\/ol><\/div>\n\n\n\n<div class=\"om-embedded-campaign\" data-campaign-id=\"435\"><\/div>\n\n\n\n<p><br><\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"managing-reputation-on-social\">Social Media Reputation Management Strategy<\/h2>\n\n\n\n<p>But you don\u2019t have to just stop with review sites. Remember, customers are having conversations about your business on <a href=\"https:\/\/birdeye.com\/blog\/prioritizing-social-media-platforms\/\">social media platforms<\/a> like Facebook and Twitter. Customers can recommend your business to all of their followers or they can tweet a negative comment. Unfortunately, it can be hard to find these conversations through the vast amount of noise on social media.&nbsp;<br><\/p>\n\n\n\n<p>Luckily, there\u2019s a way that you can keep track of your business\u2019s social media mentions: social listening with Birdeye. Don\u2019t let a single customer comment go by. Make sure that you\u2019re thanking your happy customers and preventing potential damage to your brand.&nbsp; Birdeye will give you a notification whenever a customer mentions your business on social media.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"finding-online-reputation-tool\">Finding an Online Reputation Tool&nbsp;<\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>There\u2019s one online reputation tool that stands above the competition. Only Birdeye gives you all the tools you need to build a quality <a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">online reputation management<\/a> strategy from start to finish. Here\u2019s how Birdeye can help your business.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-collect-authentic-reviews\">Collect Authentic Reviews<\/h3>\n\n\n\n<p>With Birdeye, you can collect authentic reviews <a href=\"https:\/\/birdeye.com\/integration\/\">automatically<\/a>. There\u2019s no need to send review requests to every one of your customers manually. Birdeye integrates with your business systems, so you don\u2019t have to spend your time typing away review requests. Just set it and forget it.&nbsp;<\/p>\n\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-monitor-and-respond-to-reviews\">Monitor and Respond to Reviews<\/h3>\n\n\n\n<p>With Birdeye, you can monitor reviews on over 150+ sites. You don\u2019t have to switch between different review sites. It\u2019s all there in your all-in-one Birdeye dashboard. Let\u2019s say that you want to respond to a review. Birdeye takes care of that too. All you have to do is type out a <a href=\"https:\/\/birdeye.com\/blog\/review-response-templates\/\">review response<\/a> in the dashboard.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-send-customer-surveys\">Send Customer Surveys<\/h3>\n\n\n\n<p>Don\u2019t take stabs in the dark to find out what your customers want. Find out exactly what your customers are asking for with Birdeye surveys. Birdeye allows customers to send immediate reactions to your service. All they have to do is just click a button. The process is quick and easy for both you and the customer.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trying-birdeye-for-your-reputation-management-strategy\">Trying Birdeye for your Reputation Management Strategy<\/h2>\n\n\n\n<p>Start building a quality reputation management strategy with Birdeye. G2 Crowd named Birdeye the #1 review software based on the data from hundreds of customer reviews. Birdeye gives you all the tools you need to both collect and leverage customer feedback.\u00a0<\/p>\n\n\n\n<p>Win the era of AI search with Birdeye Search AI<\/p>\n\n\n\n<p>Search is changing fast. Customers no longer only scroll through blue links. They ask AI tools like ChatGPT, Claude, and Gemini for direct answers, like \u201cbest option near me\u201d or \u201cwhich brand can I trust?\u201d If your business does not show up in those answers, you can lose leads before they ever reach your website. Think of it like a new front door to your brand. If the sign is wrong or the entrance is hidden, people walk past.<\/p>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/search-ai\/\"><strong>Birdeye Search AI<\/strong><\/a> helps multi-location brands understand and improve how AI engines find, describe, and recommend them. It turns AI search from a black box into something your team can track and improve, using the same trust signals that power reputation management: accurate listings, strong reviews, and clear content.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"929\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-1024x929.jpg\" alt=\"This image displays a Visibility dashboard comparing the average search visibility of Crestview Dental against four competitors across all AI sites over the last three months\" class=\"wp-image-66714\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-1024x929.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-300x272.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-768x697.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-1536x1394.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-2048x1858.jpg 2048w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-810x735.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-displays-a-Visibility-dashboard-comparing-the-average-search-visibility-of-Crestview-Dental-against-competitors-across-all-AI-sites-over-the-last-months-1140x1035.jpg 1140w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br>With<strong> Birdeye Search AI<\/strong>, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Measure AI visibility:<\/strong> Track how often each location appears in AI-generated answers compared to local and brand-level competitors, including platforms like Perplexity.<\/li>\n\n\n\n<li><strong>Fix what matters most:<\/strong> Go beyond reporting. Search AI agents surface the highest-impact issues and help implement fixes such as listing updates, review-generation workflows, and content improvements.<\/li>\n\n\n\n<li><strong>Analyze AI sentiment:<\/strong> See how AI describes your brand and whether it frames you positively or negatively, plus the exact prompts customers use to discover you.<\/li>\n\n\n\n<li><strong>Optimize citations:<\/strong> Identify the sources AI relies on when it talks about your business, so you can strengthen the listings and sites that actually influence recommendations.<\/li>\n\n\n\n<li><strong>Ensure accuracy:<\/strong> Catch outdated hours, wrong phone numbers, or conflicting location details before AI repeats them to customers.<\/li>\n<\/ul>\n\n\n\n<p>If your reputation strategy protects trust, Search AI helps you protect discovery too, so customers see the right story about your brand wherever they search. Find out how you can build a strong <a href=\"https:\/\/birdeye.com\/free-demo\/\">online reputation<\/a> with Birdeye. Watch a demo now.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/resources\/guides\/reviews-to-revenue-masterclass-the-complete-guide-to-reputation-management\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/R2R-masterclass-guide-banner.png\" alt=\"R2R masterclass guide\" class=\"wp-image-40331\"\/><\/a><\/figure>\n\n\n\n<pre class=\"wp-block-code be-related-topics-hub\"><code>\nThis blog post is part of our <a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management\/\">Online Reputation Management<\/a> Guide:\n\n\n\n\n        \n<p>Online Reputation Management<\/p>\n\n<ul style=\"margin-bottom: 25px;\">          <li><a href=\"https:\/\/birdeye.com\/blog\/what-is-search-engine-reputation-management\/\">Search engine reputation management<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management-tools\/\">Online reputation management tools  <\/a>    <\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/positive-online-reputation\/\">Positive online reputation<\/a><span style=\"background-color: initial;\"> <\/span><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/reputation-marketing-a-short-guide-for-businesses\/\">Reputation marketing<\/a><span style=\"background-color: initial;\">  <\/span><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/reputation-management-companies\/\">Reputation management companies<\/a><\/li><\/ul><a href=\"https:\/\/birdeye.com\/blog\/reputation-management-companies\/\"><\/a>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/4-signs-business-reputation-management-plan-needs-overhauling\/\">Business reputation management strategy<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/brand-reputation-management\/\">Brand reputation management<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management-services\/\">Online reputation management services<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/company-reputation\/\">Company reputation<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/online-reputation-manager\/\">Online reputation manager<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management-consultants\/\">Online reputation management consultants<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/reputation-score\/\">Reputation score<span style=\"background-color: initial;\"> <\/span><\/a><span style=\"background-color: initial;\">     <\/span><\/li><\/ul><\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Reputation management strategy is a structured plan for how your business monitors, improves, and protects trust across reviews, search results, listings, and customer conversations. Summary Your company\u2019s reputation shapes whether customers choose you, trust you, and recommend you, which is why a clear reputation management strategy matters. Without a plan, teams address issues one by [&hellip;]<\/p>\n","protected":false},"author":92,"featured_media":26746,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8546],"tags":[],"class_list":["post-24875","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-reputation-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Building a reputation management strategy in 5 steps | Birdeye<\/title>\n<meta name=\"description\" content=\"The better your online reputation, the more customers you&#039;ll see. 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Please take a moment to leave us a review. Your responses will help us serve you better in the future.)<\/em>"}]},{"@type":"HowToStep","url":"https:\/\/birdeye.com\/blog\/how-to-build-a-reputation-management-strategy-in-5-steps\/#how-to-step-1676629451997","name":"Step 2: Monitor Your Reviews","itemListElement":[{"@type":"HowToDirection","text":"<br\/>Make sure that you\u2019re paying attention to the reviews that you\u2019re getting across the Internet. Remember, a customer can discover your business from any number of different sites. That makes it important for you to know what your customers are saying everywhere.\u00a0<br\/><br\/>So remember to pay attention to both the major review sites like Google and Facebook as well as smaller, industry-specific sites in your niche. You never know where a prospective customer can discover your business.\u00a0"}]},{"@type":"HowToStep","url":"https:\/\/birdeye.com\/blog\/how-to-build-a-reputation-management-strategy-in-5-steps\/#how-to-step-1676629491748","name":"Step 3: Respond to Your Reviews\u00a0","itemListElement":[{"@type":"HowToDirection","text":"<br\/>Responding to reviews might feel time-consuming and unnecessary, but it\u2019s absolutely essential. A study by Harvard Business School found that responding to reviews is correlated with higher revenue. The reason for this is obvious. Responding to reviews is a great way to both build customer loyalty and deal with customer problems before they turn into larger issues.\u00a0<br\/><br\/>So make sure that you\u2019re <a href=\"https:\/\/birdeye.com\/blog\/how-to-respond-to-negative-reviews\/\">responding<\/a> to all of your customer reviews, whether they\u2019re positive or negative."}]},{"@type":"HowToStep","url":"https:\/\/birdeye.com\/blog\/how-to-build-a-reputation-management-strategy-in-5-steps\/#how-to-step-1676629506530","name":"Step 4: Promote Your Reviews","itemListElement":[{"@type":"HowToDirection","text":"Remember, reviews are a great form of <a href=\"https:\/\/birdeye.com\/blog\/reputation-marketing-a-short-guide-for-businesses\/\">social proof<\/a>. A great review shows prospective customers how much your current customers value your services. So don\u2019t just let your reviews live on your review sites. Share them for the whole world to see.\u00a0<br\/><br\/>Make sure that you\u2019re sharing your reviews on both your website and your social media profiles. After all, nobody can sell your business quite like your customer.\u00a0"}]},{"@type":"HowToStep","url":"https:\/\/birdeye.com\/blog\/how-to-build-a-reputation-management-strategy-in-5-steps\/#how-to-step-1676629528224","name":"Step 5: Use Customer Feedback to Improve\u00a0","itemListElement":[{"@type":"HowToDirection","text":"<br\/>Remember, the best reputation strategy in the world won\u2019t help you if you\u2019re running a business where every customer walks out the door unhappy. Remember, the way to improve is by listening closely to customer feedback in order to improve customer experience. So while a bad review can feel disappointing, it can also give you the feedback that you need to improve.\u00a0<br\/><br\/>Customer feedback isn\u2019t just limited to reviews. You can use surveys to collect the data you need to make improvements. Send surveys to your customers so you can find out how they feel about different aspects of your business.\u00a0<br\/>"}]}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/posts\/24875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/users\/92"}],"replies":[{"embeddable":true,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/comments?post=24875"}],"version-history":[{"count":40,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/posts\/24875\/revisions"}],"predecessor-version":[{"id":67761,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/posts\/24875\/revisions\/67761"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/media\/26746"}],"wp:attachment":[{"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/media?parent=24875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/categories?post=24875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/tags?post=24875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}