{"id":24896,"date":"2019-10-18T14:24:18","date_gmt":"2019-10-18T21:24:18","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=24896"},"modified":"2026-03-24T01:21:37","modified_gmt":"2026-03-24T08:21:37","slug":"ask-for-a-review-with-templates","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/ask-for-a-review-with-templates\/","title":{"rendered":"How to Ask for a Review (with Templates)"},"content":{"rendered":"\n<p><strong>Asking for a review<\/strong> is the practice of requesting customer feedback at the right moment, through the right channel, with clear and simple wording that makes leaving a review easy.<\/p>\n\n\n\n<p><strong>Summary<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#cce7fd\">Reviews shape trust and influence customer decisions, which is why knowing how to ask for a review matters. A strong request feels natural, respects the customer\u2019s time, and removes friction with a direct link or quick path to respond. It also follows a consistent process, so teams do not rely on memory or awkward, one-off asks. Birdeye helps businesses automate review requests and manage responses so feedback flows in steadily and stays organized.<\/pre>\n\n\n\n<p>This article explains the best ways to ask for a review and what messaging works across channels. It also shares practical examples, timing tips, and simple dos and don\u2019ts to build a repeatable review request process.<br><\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#tips-asking-for-reviews\" data-level=\"2\">Tips to Get Started<\/a><\/li><li><a href=\"#email-text-templates-asking-for-review\" data-level=\"2\">Email and Text Templates<\/a><\/li><li><a href=\"#ask-for-a-google-review\" data-level=\"2\">How to Request Your Customer for a Google Review\u00a0<\/a><\/li><li><a href=\"#ask-for-a-facebook-recommendation\" data-level=\"2\">Asking for a Facebook Recommendation<\/a><\/li><li><a href=\"#how-a-review-software-can-simplify\" data-level=\"2\">How A Reputation Software Can Simplify the Process\u00a0<\/a><\/li><li><a href=\"#collect-authentic-reviews-with-birdeye\" data-level=\"2\">Collect Authentic Customer Feedback with Birdeye\u00a0<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tips-asking-for-reviews\">Tips to Get Started<\/h2>\n\n\n\n<p> Let\u2019s talk about how you can request your customers for reviews effectively.&nbsp; <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Send feedback requests via text and email&nbsp; <\/strong><\/li>\n<\/ol>\n\n\n\n<p>You\u2019ll see the best results when you send a feedback request to your customers via text and email. Chances are that you have a lot of happy customers out there. The only problem is that most of them don\u2019t want to take the time to find your profile on different review sites. <br><br>Of course, customers will be more than happy to leave reviews if you make the process simple. When you send a direct link to your profile on review sites, all they have to do is click a button. It\u2019s simple, quick, and easy.&nbsp; <\/p>\n\n\n\n<p>Many teams struggle with consistency here because the \u201cright moment\u201d changes by location, service type, and customer behavior. <strong>Birdeye Reviews AI<\/strong> removes the guesswork by automating the outreach and improving it over time.\u00a0<\/p>\n\n\n\n<p>The <a href=\"https:\/\/birdeye.com\/blog\/ai-review-response-generation-agent\/\"><strong>Birdeye<\/strong> <strong>Review Generation Agent<\/strong><\/a> helps send requests through the best channel (text or email) and at the best time, then continuously tests messaging so you earn more real reviews without manually tweaking templates for every location.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-1024x680.jpg\" alt=\"This image is a dashboard for a Review Generation Agent, displaying a customer review and a corresponding response, alongside a breakdown of review volume and success rates across Google, Facebook,\" class=\"wp-image-66694\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-1024x680.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-300x199.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-768x510.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-1536x1021.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-810x538.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook-1140x757.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Review-Generation-Agent-displaying-a-customer-review-and-a-corresponding-response-alongside-a-breakdown-of-review-volume-and-success-rates-across-Google-Facebook.jpg 1624w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2.  <strong>Send feedback requests<\/strong> <strong>on the same day of the sale<\/strong>&nbsp; <\/p>\n\n\n\n<p>It\u2019s important to send your feedback requests the same day of the sale. Remember, the more time you wait, the less likely it is a customer will leave a review. <br><br>While customers may be more than happy to leave a great review after a delicious meal at a fancy restaurant, chances are that their memories will fade away quickly. After a month, they might not be willing to leave a review at all.&nbsp; <\/p>\n\n\n\n<p>3.  <strong>Send feedback requests to all of your customers<\/strong>&nbsp; <\/p>\n\n\n\n<p>Remember, send feedback requests to all of your customers. While some businesses are tempted to only send requests to customers who they\u2019re sure will leave a positive review, this is a bad idea. If you\u2019re being selective like this, chances are that you\u2019re missing out on sending review requests to customers who could also give a positive review.&nbsp; <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"email-text-templates-asking-for-review\">Email and Text Templates <\/h2>\n\n\n\n<p>Remember, asking for feedback doesn\u2019t need to be complicated. Your customers don\u2019t like reading long texts or emails any more than you do. Remember to keep your requests short, simple, and to-the-point.&nbsp;<\/p>\n\n\n\n<p>Here are a <a href=\"https:\/\/birdeye.com\/blog\/google-review-template\/\">few templates<\/a> that you can use to request your customers for feedback:&nbsp;<br><\/p>\n\n\n\n<p><em>\u201cWe appreciate your business and hope you enjoyed your experience. We&#8217;d love to hear your feedback. Click below to leave a review.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201c[Customer Name], thank you for choosing (Your Business Name). Please provide your feedback by clicking the link below.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cHey (Customer Name) Thank you for visiting (Your Business Name) today. Please take a moment to leave us your feedback. Your responses will help us serve you better in the future.<\/em><\/p>\n\n\n\n<p>Remember to include links to the review sites where you want your customers to go. Let\u2019s talk about how you can get feedback on two of the biggest review sites on the Internet: Google and Facebook.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ask-for-a-google-review\">How to Request Your Customer for a Google Review&nbsp;<\/h2>\n\n\n<p>Right now, Google is the biggest review site on the Internet and the most visible. Every time your customers do a search for your business, they\u2019re going to see your <a href=\"https:\/\/birdeye.com\/blog\/google-reviews\/\">Google reviews<\/a>.&nbsp;<\/p>\n\n\n<p>While the same templates can work for multiple different review sites, here\u2019s what you can do to make the process of asking for a Google review as easy as possible.&nbsp;<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/resources\/guides\/how-do-customer-reviews-help-seo\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/How-customer-reviews-are-impacting-your-SEO.jpg\" alt=\"\" class=\"wp-image-26495\"\/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Claim Your Google My Business profile&nbsp;<\/h3>\n\n\n\n<p>If you want to request your customers for Google reviews, the first thing that you need to do is claim your <a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">Google My Business<\/a> profile. If you\u2019re an existing business, chances are that this profile already exists. All you have to do is verify your information and manage your account.<\/p>\n\n\n\n<p>Before you start asking for Google reviews, make sure the basics are correct everywhere customers can find you, name, address, phone number, hours, and categories. <\/p>\n\n\n\n<p><strong>Birdeye Listings AI<\/strong> helps businesses keep that information consistent across key platforms like Google, Apple, and Yelp.\u00a0Its <a href=\"https:\/\/birdeye.com\/blog\/ai-agent-local-listings-optimization\/\"><strong>Listings Optimization Agent<\/strong><\/a> can flag missing fields or errors that create friction (like wrong hours or the wrong pin), so customers land on the right listing and leave reviews on the right profile.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"984\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1-1024x984.jpg\" alt=\"This image shows how Birdeye Listings Optimization Agent works\" class=\"wp-image-67078\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1-1024x984.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1-300x288.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1-768x738.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1-810x778.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1-1140x1095.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-shows-how-Birdeye-Listings-Optimization-Agent-works-1.jpg 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Check out our complete guide to claiming a <a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">Google My Business profile.\u00a0<\/a><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Get a Google My Business short link&nbsp;<gwmw style=\"display:none;\"><\/gwmw><\/h3>\n\n\n\n<p><a href=\"https:\/\/business.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Google My Business\u2019s<\/a> default URL is a long string of numbers and letters. It\u2019s a bit clunky to send in review requests. Luckily, there\u2019s a better way. Google gives you the option to claim a Google My Business short link. It looks like this:&nbsp;<br><\/p>\n\n\n\n<p>Your short link makes it easy to send review requests in review requests and in-person. Birdeye&#8217;s guide on <a href=\"https:\/\/birdeye.com\/blog\/guide-to-google-my-business-short-link\/\">creating a Google reviews link for your Google business profile<\/a> can help you do that. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ask-for-a-facebook-recommendation\">Asking for a Facebook Recommendation<\/h2>\n\n\n\n<p>What sets Facebook apart from other review sites is that it doesn\u2019t actually have reviews. Facebook got rid of the traditional 5-star review system back in 2018. Now, Facebook gives two options for customers to rate businesses: Recommend and Don\u2019t Recommend. What was previously called reviews are now recommendations.&nbsp;<br><\/p>\n\n\n\n<p>Here\u2019s a couple of tips to help you get more recommendations on Facebook.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Create your Facebook Business Profile<gwmw style=\"display:none;\"><\/h3>\n\n\n\n<p>Remember to create your Facebook business profile. Just like your Google My Business profile, this is where your customers can find information about your business. Once you have your Facebook page, make sure to link it in your review requests. Check our guide to know more on <a href=\"https:\/\/birdeye.com\/blog\/how-to-create-a-facebook-business-page\/\">creating a Facebook business page<\/a>.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Request your customers to check-in<gwmw style=\"display:none;\"><\/gwmw><\/h3>\n\n\n\n<p>Ask your customers to check-in to your business. Not only do you get a little bit of free marketing, but you can also get a recommendation out of it. Occasionally, Facebook will ask customers who\u2019ve checked-in to a business to write a recommendation.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-a-review-software-can-simplify\">How A Reputation Software Can Simplify the Process&nbsp;<\/h2>\n\n\n<p>Here\u2019s our final recommendation for collecting more authentic customer feedback: use a review software. Here\u2019s how using a review software like Birdeye can help your business.\u00a0<\/p>\n\n\n<h3 class=\"wp-block-heading\">Collect Reviews Automatically&nbsp;<\/h3>\n\n\n\n<p>Not every business owner has the time to manually send text and email review requests to customers. With Birdeye <a href=\"https:\/\/birdeye.com\/blog\/review-management\/\">online review management<\/a>, the whole process is taking care of automatically. Birdeye integrates with your business systems, sending feedback requests to your customers without you having to lift a finger.&nbsp;By automating the <a href=\"https:\/\/birdeye.com\/blog\/review-generation\/\">review generation<\/a> through Birdeye, you can save valuable time and resources while ensuring that your customers receive timely requests for feedback.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Monitor Your Reputation Across the Internet&nbsp;<\/h3>\n\n\n\n<p>The story doesn\u2019t end when you\u2019ve collected customer feedback. That\u2019s where <strong>Birdeye Reviews AI<\/strong> becomes especially useful. The <a href=\"https:\/\/birdeye.com\/blog\/ai-review-response-generation-agent\/\"><strong>Review Response Agent<\/strong><\/a> drafts personalized replies based on sentiment and context, so your responses stay professional and on-brand without sounding copy-and-paste. <\/p>\n\n\n\n<p>Then the <a href=\"https:\/\/birdeye.com\/review-reports\/\"><strong>Birdeye Review Reporting Agent<\/strong><\/a> turns review volume into clear insights, so instead of sorting spreadsheets, you can quickly spot patterns like recurring complaints, location-level issues, or the exact service moments that earn your best feedback.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"771\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1024x771.jpg\" alt=\"Birdeye Review Response Agent- AI Agents that reply to reviews timely and accurately\" class=\"wp-image-68637\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1024x771.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-300x226.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-768x578.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1536x1157.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-810x610.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1140x859.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately.jpg 1624w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>It\u2019s important to keep an eye on the feedback that your business is getting. You don\u2019t have to switch between dozens of sites just to see what customers are saying. The Birdeye dashboard gives you the ability to monitor feedback on over 150 sites, including Google and Facebook.\u00a0<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Share Social Proof on Social Media&nbsp;<\/h3>\n\n\n\n<p>Remember, nobody can market your business quite like one of your customers. With Birdeye, it\u2019s easier than ever to share customer feedback on Facebook or Twitter. Birdeye will automatically cross-promote customer feedback on these social media platforms. Make sure that your followers see the opinions of your happy customers.&nbsp;<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"collect-authentic-reviews-with-birdeye\">Collect Authentic Customer Feedback with Birdeye&nbsp;<\/h2>\n\n\n\n<p>With Birdeye, asking for feedback will never be easier. Multi-location enterprises use Birdeye to collect and leverage reviews. There\u2019s no other software on the market that gives you all the tools you need to start turning customer feedback into revenue.&nbsp;<br><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/birdeye.com\/free-demo\/\">Sign up for free demo<\/a> and understand how to collect authentic reviews with Birdeye. <\/strong><br><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Asking for a review is the practice of requesting customer feedback at the right moment, through the right channel, with clear and simple wording that makes leaving a review easy. Summary Reviews shape trust and influence customer decisions, which is why knowing how to ask for a review matters. A strong request feels natural, respects [&hellip;]<\/p>\n","protected":false},"author":97,"featured_media":24898,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8582,8550],"tags":[],"class_list":["post-24896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-get-more-reviews","category-online-reviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to ask for a review (with templates) I Birdeye<\/title>\n<meta name=\"description\" content=\"More reviews mean more customers. 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