{"id":26749,"date":"2020-02-04T17:59:29","date_gmt":"2020-02-05T01:59:29","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=26749"},"modified":"2026-03-11T06:43:27","modified_gmt":"2026-03-11T13:43:27","slug":"google-my-business-suspension","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/","title":{"rendered":"How to fix a Google My Business suspension"},"content":{"rendered":"\n<p>\u00a0<strong>Google My Business suspension<\/strong> occurs when Google restricts or removes access to a Google Business Profile, often because something about the listing, verification, or policy compliance triggers enforcement action.<\/p>\n\n\n\n<p><strong>Summary<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#cce8e2\">A Google Business Profile (formerly Google My Business) is more than an online listing. It is a direct line to local customers through Search and Maps. <a href=\"https:\/\/birdeye.com\/resources\/guides\/state-of-online-reviews-2025\/\"><strong>Birdeye State of Google Business Profile 2025<\/strong><\/a> found that website visits account for 47.8% of GBP interactions (vs. 33.5% for direction requests and 16.6% for calls), proving that a strong, verified profile drives real customer actions, often before they ever reach your site. But when a profile gets suspended, it can feel like your digital front door just got locked. This guide explains what can cause a suspension, what steps can help you restore access, and how to get your profile back to generating leads. It also includes an audio guide with tips to help you get more results from your profile.<\/pre>\n\n\n\n<p>This blog explains why Google My Business accounts are suspended and the most common triggers.&nbsp; It also walks through practical fixes to restore access and get your profile live and performing again, with an audio guide for extra lead-gen tips.<\/p>\n\n\n\n<div id=\"buzzsprout-player-8378795\"><\/div>\n\n<script src=\"https:\/\/www.buzzsprout.com\/1750396\/8378795-optimizing-google-my-business-for-business-success.js?container_id=buzzsprout-player-8378795&amp;player=small\" type=\"be-lazy-script\" data-lazy-type=\"text\/javascript\" defer=\"\" charset=\"utf-8\"><\/script>\n\n\n\n<p>Listen to this audio guide to learn unique tips and tricks to generate more leads with your Google Business Profile.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#ccffff\"><strong>Our customers, their stories: \n<\/strong>\n<em>Someone recently asked me how we manage so many reviews and so many locations, Birdeye is a platform that has helped us effectively manage not only reviews, but also guest responses, insights, and Net Promoter Tracking! With 30+ locations and business listings management on a variety of platforms Birdeye has helped us manage reviews and online presence in a much simpler manner. \n<\/em>\n<strong>\u2013 Carissa Newton, Cunningham Restaurant Group\t<\/strong><\/pre>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-what-is-a-google-my-business-suspension\" data-level=\"2\">What is a Google My Business suspension?<\/a><\/li><li><a href=\"#h-top-reasons-why-google-my-business-profile-suspensions-happen\" data-level=\"2\">Top reasons why Google My Business profile suspensions happen<\/a><\/li><li><a href=\"#h-types-of-google-my-business-suspensions-nbsp\" data-level=\"2\">Types of Google My Business suspensions\u00a0<\/a><ul><li><a href=\"#h-soft-suspension-nbsp\" data-level=\"3\">Soft suspension\u00a0<\/a><\/li><li><a href=\"#h-hard-suspension-nbsp\" data-level=\"3\">Hard suspension\u00a0<\/a><\/li><li><a href=\"#h-option-1-filling-out-the-google-business-profile-reinstatement-form\" data-level=\"3\">Option 1: Filling out the Google Business Profile reinstatement form<\/a><\/li><li><a href=\"#h-option-2-submit-a-reinstatement-request\" data-level=\"3\">Option 2: Submit a reinstatement request<\/a><\/li><\/ul><\/li><li><a href=\"#h-updated-reinstatement-process-for-google-business-profile-suspension-in-2024\" data-level=\"2\">Updated reinstatement process for Google Business Profile suspension in 2024<\/a><\/li><li><a href=\"#h-what-should-you-expect-after-you-submit-the-google-business-profile-reinstatement-request\" data-level=\"2\">What should you expect after you submit the Google Business Profile reinstatement request?<\/a><\/li><li><a href=\"#h-what-to-do-if-your-reinstatement-request-gets-denied\" data-level=\"2\">What to do if your reinstatement request gets denied<\/a><\/li><li><a href=\"#h-why-will-google-sometimes-remove-a-google-business-profile-altogether\" data-level=\"2\">Why will Google sometimes remove a Google Business Profile altogether?<\/a><\/li><li><a href=\"#h-what-happens-when-google-removes-a-business-profile\" data-level=\"2\">What happens when Google removes a Business Profile<\/a><\/li><li><a href=\"#h-how-to-prevent-a-google-business-profile-suspension\" data-level=\"2\">How to prevent a Google Business Profile suspension?<\/a><\/li><li><a href=\"#h-preventive-measures-and-best-practices-to-avoid-gbp-suspension\" data-level=\"2\">Preventive measures and best practices to avoid GBP suspension<\/a><\/li><li><a href=\"#h-faqs-about-google-my-business-suspension\" data-level=\"2\">FAQs about Google My Business suspension<\/a><\/li><li><a href=\"#h-after-fixing-let-birdeye-manage-your-google-business-profile\" data-level=\"2\">After fixing, let Birdeye manage your Google Business Profile<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-google-my-business-suspension\">What is a Google My Business suspension?<\/h2>\n\n\n\n<p>A Google Business Profile suspension occurs when a user violates <a href=\"https:\/\/support.google.com\/business\/answer\/3038177\" target=\"_blank\" rel=\"noreferrer noopener\">Google\u2019s guidelines and policies for representing a business<\/a>, resulting in their business listing being pulled from searches. This can happen due to inaccurate or deliberately false information being given or an attempt to manipulate search engine rankings. Suspensions can be appealed, but the process may require additional steps to ensure compliance with Google\u2019s standards.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-top-reasons-why-google-my-business-profile-suspensions-happen\">Top reasons why Google My Business profile suspensions happen<\/h2>\n\n\n\n<p>One of the most common reasons for a Business Profile suspension is failure to adhere to Google My Business&#8217;s terms of service for local businesses.<\/p>\n\n\n\n<p>The following are other common reasons for suspending a Google business account.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Multiple duplicate listings<\/strong> &#8211; When multiple versions of the same business are detected, Google may flag them as duplicates and suspend them.<\/li>\n\n\n\n<li><strong>Inaccurate or outdated information<\/strong> &#8211; Incorrect or out-of-date business information can lead to an account suspension by Google.<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#cce8e2\">For multi-location brands, \u201coutdated information\u201d is usually a systems problem, not a people problem. One location updates hours, another forgets, and the profile starts drifting across the web. Birdeye Listings AI agents help prevent that drift by running a 24\/7 audit across the Power Network, including Google, Apple Business Connect, and Yelp. <br><br>The <strong><a href=\"https:\/\/birdeye.com\/blog\/ai-agent-local-listings-optimization\/\">Birdeye Listings Optimization Agent<\/a><\/strong> flags missing attributes, broken links, and profile gaps that can trigger enforcement. Built on Local Intelligence, the agents also help keep profiles complete and consistent, so Google sees a reliable, policy-aligned footprint across every location.<\/pre>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Keyword stuffing in descriptions or titles<\/strong> &#8211; Using too many keywords in your listing can confuse consumers and lead to an account suspension.<\/li>\n\n\n\n<li><strong>Using offensive language in content or photos<\/strong> &#8211; Using language that could be considered offensive in any way can result in a suspension by Google.<\/li>\n\n\n\n<li><strong>Google Business Profile suspended for suspicious activity: <\/strong>Suspicious activity can cause the suspension of a Google Business Profile.<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>What happens when your Google Business profile is suspended due to suspicious activity? \n<\/strong>When your Google Business Profile is suspended due to suspicious activity, here\u2019s what you can expect:\n\n1. Hidden listing: Your Google Business Profile disappears from search results, potentially harming your visibility.\n\n2. Appeal required: You'll need to submit an appeal to Google explaining the situation and providing proof of your business legitimacy.\n\n3. Restricted access: You may lose access to key features, such as editing your business information or responding to customer reviews, until the issue is resolved.\n\n4. Receive a notification from Google: It explains that your profile has been suspended due to suspicious activity.  \n<\/pre>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Want to know how to <a href=\"https:\/\/birdeye.com\/blog\/how-to-reinstate-suspended-google-business-profiles\/\" target=\"_blank\" rel=\"noreferrer noopener\">reinstate a suspended Google Business Profile<\/a>? Read the blog!<\/p><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-types-of-google-my-business-suspensions-nbsp\">Types of Google My Business suspensions&nbsp;<\/h2>\n\n\n\n<p>There are two types of Google Business Profile suspensions: soft and hard. Let\u2019s talk about the difference between the two.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-soft-suspension-nbsp\">Soft suspension&nbsp;<\/h3>\n\n\n\n<p>A soft suspension means that your Google My Business listing is still appearing online, but you\u2019re no longer able to manage your Business Profile. In this case, Google has removed you as the administrator of the Profile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-hard-suspension-nbsp\">Hard suspension&nbsp;<\/h3>\n\n\n\n<p>As you can imagine, a hard suspension is more serious. In this case, your Business Profile is no longer visible on Google Maps and Search. If you want to make your Google My Business listing available to the public once again, you\u2019ll have to appeal to Google.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#ccffff\"><strong>Our customers, their stories: \n<\/strong>\n<em><a href=\"https:\/\/birdeye.com\/listings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Birdeye Listings<\/a> has allowed us to automate and streamline our online listings across all our locations. As a result of Birdeye's platform, our online reputation and presence has increased by 450% year over year.\n<\/em>\n<strong>Martin Schroder, Manager of Web &amp; Creative Development, Choice Wireless\t\n<\/strong><\/pre>\n\n\n\n<div class=\"try-for-free-block\" style=\"display: flex; align-items: center; padding: 32px; background: #0d47a1; border-radius: 30px; margin: 0 0 30px;\">\n<div class=\"txt-block\" style=\"padding-right: 20px;\">\n<h3 style=\"font-size: 30px; font-weight: 400; color: #fff; line-height: 1.5; margin: 0 0 20px;\">Has Your Google My Business Account Suspended? Don&#8217;t Panic! Here&#8217;s What to Do!<\/h3>\n<p style=\"font-size: 18px; font-weight: 400; color: #fff; line-height: 1.7; margin: 0 0 20px;\">Want to see the impact of Birdeye on your business? Watch the Free Demo Now.<\/p>\n<\/div>\n<div class=\"btn-block\" style=\"min-width: 180px;\"><a href=\"https:\/\/birdeye.com\/pricing\/\" style=\"width: 100%; background: #fff; padding: 10px 20px; display: flex; justify-content: center; border-radius: 6px; font-size: 13px; font-weight: 600; color: #0d47a1; margin: 0 0 20px; border: 1px solid transparent; cursor: pointer;\">See Pricing<\/a> <a href=\"https:\/\/birdeye.com\/free-demo\/\" style=\"width: 100%; background: #0d47a1; padding: 10px 20px; display: flex; justify-content: center; white-space: nowrap; border-radius: 6px; font-size: 13px; font-weight: 600; color: #fff; border: 1px solid #fff; cursor: pointer;\">FREE DEMO<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How do you recover from a suspension?<\/h2>\n\n\n\n<p>While having your <a href=\"https:\/\/birdeye.com\/blog\/business-listing-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">business listing<\/a> removed from Google Maps and Search can feel like a huge blow, you can get your listing reinstated if you follow Google\u2019s process.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Review the Google My Business guidelines and <a href=\"https:\/\/support.google.com\/contributionpolicy\/answer\/7400114\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">restricted content guidelines<\/a>.<\/li>\n\n\n\n<li>Review your listing for compliance with the guidelines.<\/li>\n\n\n\n<li>Sign in to your Google Business Profile.<\/li>\n\n\n\n<li>Once you\u2019re sure your business locations comply with Google\u2019s guidelines and include all required information, you can <a href=\"https:\/\/support.google.com\/business\/troubleshooter\/2690129\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">request reinstatement<\/a>.<\/li>\n<\/ol>\n\n\n\n<p class=\"be-cta\"><a href=\"https:\/\/birdeye.com\/resources\/guides\/how-to-get-more-google-reviews-a-no-nonsense-guide\/\"><strong>[Free Guide] How to get more Google reviews<\/strong><\/a><br><a href=\"https:\/\/birdeye.com\/resources\/guides\/how-to-get-more-google-reviews-a-no-nonsense-guide\/\"><strong>Download Now<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-option-1-filling-out-the-google-business-profile-reinstatement-form\"><strong>Option 1: Filling out the Google Business Profile reinstatement form<\/strong><\/h3>\n\n\n\n<p>In this form section, fill out the requested information and click submit.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"787\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-1024x787.png\" alt=\"Google My Business reinstatement form\" class=\"wp-image-45566\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-1024x787.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-300x230.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-768x590.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-1536x1180.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-810x622.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x-1140x876.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_1@2x.png 1630w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-option-2-submit-a-reinstatement-request\"><strong>Option 2: Submit a reinstatement request<\/strong><\/h3>\n\n\n\n<p>In this section of the form, fill out the requested information and click submit.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"467\" height=\"1024\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-467x1024.png\" alt=\"Google My Business submit a reinstatement request form example\" class=\"wp-image-45790\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-467x1024.png 467w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-137x300.png 137w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-768x1684.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-701x1536.png 701w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-934x2048.png 934w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-810x1776.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1-1140x2500.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Internal-image_2@2x-1.png 1630w\" sizes=\"(max-width: 467px) 100vw, 467px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-updated-reinstatement-process-for-google-business-profile-suspension-in-2024\">Updated reinstatement process for Google Business Profile suspension in 2024<\/h2>\n\n\n\n<p>The updated reinstatement process involves several key steps to regain access to a suspended Google Business Profile account. After you understand the <a href=\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/#h-top-reasons-why-google-my-business-profile-suspensions-happen\" target=\"_blank\" rel=\"noreferrer noopener\">reason(s) for suspension<\/a>, you should rectify any issues and ensure compliance with Google&#8217;s guidelines.<\/p>\n\n\n\n<p>The next step involves submitting a reinstatement request through Google&#8217;s dedicated form. This requires providing detailed and accurate business information and any necessary documentation to support the claim. The process also includes a review phase where Google evaluates the request, which can vary in duration.<\/p>\n\n\n\n<p>For comprehensive details, refer to the latest guidelines and read everything on r<a href=\"https:\/\/birdeye.com\/blog\/how-to-reinstate-suspended-google-business-profiles\/\" target=\"_blank\" rel=\"noreferrer noopener\">einstalling suspended Google Business Profiles<\/a> in 2024 on our blog.&nbsp;<\/p>\n\n\n\n<p>Here are a few important things to make note of for a smooth reinstatement process:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Maintain clear and concise communication with Google throughout this process.&nbsp;<\/li>\n\n\n\n<li>Regularly check the request&#8217;s status and be responsive to any additional information Google asks.&nbsp;<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>3 tips on how to recover a suspended Google Business Profile <\/strong>\n<strong>\n<\/strong>Here are some unique tips for recovering your suspended account and maintaining a Google Business Profile effectively:\n\n1. Contact Google's Support channels. \n2. Regularly update your profile. This demonstrates to Google that you are actively managing your profile, which can be beneficial in case of disputes or appeals.\n3. Implement advanced verification methods such as video verification or providing additional documentation preemptively. \n\nDoing all these can strengthen your profile's credibility and potentially expedite recovery processes after a suspension.\n<\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-should-you-expect-after-you-submit-the-google-business-profile-reinstatement-request\">What should you expect after you submit the Google Business Profile reinstatement request?<\/h2>\n\n\n\n<p>After you submit the form, check your email right away.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You should get an email from Google Specialists.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you do, write down the case ID number in the subject email from Google. You\u2019ll need this ID number for reference if you need to contact support.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you get a denial right away, it means there is a serious issue.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>You need to contact a Google specialist to find out what is happening. Do not try to make any more reinstatement requests, as it will not help.<\/p>\n\n\n\n<p>If you didn\u2019t get an automated email, then you won\u2019t get an email from Google about this Business Profile until it goes back online. Look out for an email saying your Google Listing has updates. That is the first sign that your listing is back online.&nbsp;<\/p>\n\n\n\n<p>Or you can sign up for <a href=\"https:\/\/birdeye.com\/listings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Birdeye Listings management software<\/a>, which will keep track of your Google Business Profile listing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-to-do-if-your-reinstatement-request-gets-denied\">What to do if your reinstatement request gets denied<\/h2>\n\n\n\n<p>If your Google Business Profile reinstatement request gets denied by Google, you can appeal the decision. But first, review Google\u2019s guidelines once more to ensure that you followed them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Explain your point of view<\/strong><\/h3>\n\n\n\n<p>You must submit a written email explanation of why you believe your profile should be reinstated. This explanation should include any supporting evidence that may help back up your claims.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Submit proofs and evidence&nbsp;<\/strong><\/h3>\n\n\n\n<p>Examples of supporting evidence include pictures of the front of your store and a summary of business operations. After submitting the appeal, you should receive an update with a decision within two weeks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-will-google-sometimes-remove-a-google-business-profile-altogether\">Why will Google sometimes remove a Google Business Profile altogether?<\/h2>\n\n\n\n<p>Google may remove a Google Business Profile altogether for several reasons, mainly concerning violations of its policies and guidelines. These reasons include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Misrepresentation:<\/strong> Providing false or misleading information about the business.<\/li>\n\n\n\n<li><strong>Inappropriate content: <\/strong>Posting content that violates Google&#8217;s content guidelines.<\/li>\n\n\n\n<li><strong>Spammy behavior:<\/strong> Engaging in spam practices, like creating multiple listings for the same business.<\/li>\n\n\n\n<li><strong>Illegal activities: <\/strong>Involvement in illegal activities or services.<\/li>\n\n\n\n<li><strong>Non-compliance with guidelines:<\/strong> Not adhering to Google&#8217;s specific operational or business-related guidelines.<\/li>\n\n\n\n<li><strong>Data quality issues: <\/strong>Consistent inaccuracies or poor quality of data provided.<\/li>\n\n\n\n<li><strong>Business is non-operational:<\/strong> If your business is closed or has moved to another address.&nbsp;<\/li>\n\n\n\n<li><strong>Duplicate listings: <\/strong>Having more than one listing for the exact business location.<\/li>\n\n\n\n<li><strong>Improper business category: <\/strong>Using irrelevant or inappropriate business categories.<\/li>\n\n\n\n<li><strong>Public health and safety violations:<\/strong> Businesses that threaten public health or safety.<\/li>\n\n\n\n<li><strong>User complaints and reports:<\/strong> A high volume of negative reports or complaints from users can lead to scrutiny and potential removal.<\/li>\n<\/ol>\n\n\n\n<p>Google may also remove a profile if it\u2019s not associated with a real business or appears malicious, such as <a href=\"https:\/\/popupsmart.com\/blog\/web-scraping-tools\" target=\"_blank\" rel=\"noreferrer noopener\">scraping data<\/a> from other profiles. It could be removed if the account has been inactive for an extended time.&nbsp;&nbsp;<\/p>\n\n\n\n<p>That\u2019s why following and being up-to-date with Google\u2019s guidelines is important to ensure your profile remains active and visible on its platform.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#ccffff\"><strong>Our customers, their stories: \n<\/strong>\n<em>We start with Birdeye because it takes care of our keywords. It takes care of all of our listings reports, and we can control everything from there, including Google my business and Facebook. I mean, everything that we need to do to tell the message from the very beginning, we can start there and everything else kind of trickles in. \n<\/em>\n<strong>\u2013 Nicole Woody, Owner, Orange Fish\n<\/strong><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-happens-when-google-removes-a-business-profile\">What happens when Google removes a Business Profile<\/h2>\n\n\n\n<p>When Google removes a Business Profile, all its associated content is removed from Google data sources. Any links to the account will no longer be visible on local search engine results. You will no longer have access to the account dashboard or any related management tools.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-prevent-a-google-business-profile-suspension\">How to prevent a Google Business Profile suspension?<\/h2>\n\n\n\n<p>If your Google Business Profile is up and you want to avoid a suspension in the future, here\u2019s how you can take preventive action.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stick to Google\u2019s guidelines.<\/li>\n\n\n\n<li>Take high-definition photos of your business.&nbsp;<\/li>\n\n\n\n<li>Make sure the name on your Google Business Profile is your business\u2019s actual name.&nbsp;<\/li>\n\n\n\n<li>Make sure your address is at a permanent location. Google does not allow virtual locations.&nbsp;<\/li>\n\n\n\n<li>Use a local phone number rather than a call center line.&nbsp;<\/li>\n\n\n\n<li>Make sure that your business hours are up-to-date.&nbsp;<\/li>\n\n\n\n<li>Make sure that your Google Business Profile categories are accurate.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-preventive-measures-and-best-practices-to-avoid-gbp-suspension\">Preventive measures and best practices to avoid GBP suspension<\/h2>\n\n\n\n<p>To prevent Google My Business suspensions, it&#8217;s vital to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Regularly update information: <\/strong>Ensure all business details are current and accurate, including address, contact information, and operating hours.<\/li>\n\n\n\n<li><strong>Adhere to Google\u2019s guidelines:<\/strong> Familiarize yourself with and follow Google&#8217;s guidelines for representing your business on Google.<\/li>\n\n\n\n<li><strong>Avoid misleading information:<\/strong> Do not provide false or misleading information about your business.<\/li>\n\n\n\n<li><strong>Monitor user-generated changes: <\/strong>Keep an eye on changes made by users or third parties and correct any inaccuracies.<\/li>\n\n\n\n<li><strong>Manage reviews responsibly:<\/strong> Make <a href=\"https:\/\/birdeye.com\/blog\/review-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">review management<\/a> a part of your daily operations, respond to reviews professionally, and avoid posting fake reviews.<\/li>\n\n\n\n<li><strong>Conduct regular audits:<\/strong> Periodically review your Google My Business account for compliance with guidelines and accuracy of information.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#cce8e2\">Audits work only if you can run them consistently, and that becomes nearly impossible when you manage dozens or hundreds of locations. <strong><a href=\"https:\/\/birdeye.com\/listings\/\">Birdeye Listings AI<\/a><\/strong> agents automate monitoring and gap detection so you can catch risk before it becomes a suspension.\u00a0<br><br>The agent identifies optimization gaps like missing categories, incorrect hours, or mismatched NAP details, then supports governed execution with approval workflows, so updates happen safely without losing control. It can also use Brand AI to generate SEO-friendly, on-brand descriptions and recommend high-impact updates, such as localized Q&amp;As or fresh photos, that strengthen trust signals without crossing compliance lines. The result is a more stable, accurate profile footprint that stays resilient against policy triggers.<\/pre>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"692\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-1024x692.jpg\" alt=\"This image is a dashboard for a Listings Optimization Agent for a self-storage company named StorQuest, displaying location data on a map, key metrics like the number of locations and listings, etc\" class=\"wp-image-67077\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-1024x692.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-300x203.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-768x519.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-1536x1038.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-810x547.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc-1140x771.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/This-image-is-a-dashboard-for-a-Listings-Optimization-Agent-for-a-self-storage-company-named-StorQuest-displaying-location-data-on-a-map-key-metrics-like-the-number-of-locations-and-listings-etc.jpg 1626w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Use accurate categories:<\/strong> Select business categories that precisely represent your business to avoid misleading information.<\/li>\n\n\n\n<li><strong>Use authentic photos: <\/strong>Use genuine photos of your business and avoid stock images to provide a true representation of your services.<\/li>\n\n\n\n<li><strong>Be mindful of promotional content:<\/strong> Ensure that any promotional content in your business listing is appropriate and adheres to Google&#8217;s guidelines.<\/li>\n\n\n\n<li><strong>Educate your team<\/strong>: If multiple people manage your account, ensure they know Google&#8217;s policies to prevent unintentional violations.<\/li>\n<\/ul>\n\n\n\n<div class=\"om-embedded-campaign\" data-campaign-id=\"450\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-google-my-business-suspension\">FAQs about Google My Business suspension <\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1676565549044\"><strong class=\"schema-faq-question\">Why is my Google business account suspended?<\/strong> <p class=\"schema-faq-answer\">Common reasons your Google listing can get suspended include violating Google\u2019s terms of service, having duplicate listings or outdated or inaccurate listings, keyword stuffing, or offensive language or pictures.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1676565571402\"><strong class=\"schema-faq-question\">How do I fix a suspended Google business account?<\/strong> <p class=\"schema-faq-answer\">To fix a suspended Google My Business account, you should review your account, reach out to Google, make any necessary corrections or changes, and do a Google My Business reinstatement request.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1676565589508\"><strong class=\"schema-faq-question\">Can I appeal my suspension?<\/strong> <p class=\"schema-faq-answer\">Yes, if your Google My Business account has been suspended, you can appeal the suspension once you\u2019ve fixed the problems with your listing. To appeal the suspension, go to the Google Business Profile Help Center and fill out the <a href=\"https:\/\/support.google.com\/business\/troubleshooter\/2690129?hl=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">reinstatement request form<\/a>.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1676565612362\"><strong class=\"schema-faq-question\">What happens when Google suspends your account?<\/strong> <p class=\"schema-faq-answer\">When Google suspends your account, you will no longer be able to access or manage your Google My Business listing.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1676565630086\"><strong class=\"schema-faq-question\">Do suspended accounts get deleted?<\/strong> <p class=\"schema-faq-answer\">No, suspended Google My Business accounts do not get deleted. However, if the account remains suspended for an extended period of time, Google may delete the account on its own accord. If this happens, you will not be able to restore or re-activate the listing in any way.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1676565649335\"><strong class=\"schema-faq-question\">How long does a Google business suspension last?<\/strong> <p class=\"schema-faq-answer\">A Google My Business suspension typically lasts for a minimum of 30 days. Depending on the severity of the violation, it can last up to 90 days or longer. If the violation is severe enough, Google may permanently delete the account.<\/p> <\/div> <\/div>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro-tip<\/strong>: Read our guide on<a href=\"https:\/\/birdeye.com\/blog\/google-my-business-photos\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Google My Business photos<\/a> to boost engagement. <\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-after-fixing-let-birdeye-manage-your-google-business-profile\">After fixing, let Birdeye manage your Google Business Profile<\/h2>\n\n\n\n<p>If you want to improve your business\u2019s online presence, Birdeye can help. <a href=\"https:\/\/birdeye.com\/listings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Birdeye Listings<\/a> makes sure your business stands out online. You get comprehensive, accurate, and attractive listings across major business directories like Google, Facebook, and other popular online directories. This way, customers can easily find you anywhere they may search.&nbsp;<\/p>\n\n\n\n<p>Find out why multi-location enterprises use Birdeye to drive growth. <a href=\"https:\/\/birdeye.com\/free-demo\/?ref=listings\" target=\"_blank\" rel=\"noreferrer noopener\">Watch a free demo<\/a> and <a href=\"https:\/\/birdeye.com\/cal\/schedule\/\" target=\"_blank\" rel=\"noreferrer noopener\">schedule a time<\/a> to chat with a Birdeye product expert.&nbsp;<\/p>\n\n\n\n<p>Click on the banner below to get a free Google Business Profile marketing toolkit.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/resources\/guides\/the-complete-google-my-business-marketing-toolkit-to-generate-more-leads\/\"><img decoding=\"async\" width=\"1024\" height=\"267\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-1024x267.jpg\" alt=\"Google My Business Guide\" class=\"wp-image-31458\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-1024x267.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-300x78.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-768x200.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-1536x401.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-810x211.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide-1140x297.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-Guide.jpg 1641w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<pre class=\"wp-block-code be-related-topics-hub\"><code>\n        <p>This blog post is part of our <a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">Complete Google My Business Guide<\/a>:<\/p>\n        <p>Google Business Profile<\/p>\n        <ul style=\"margin-bottom: 25px;\">\n            <li><a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">How to set up your Google My Business page<\/a><\/li><\/ul> <ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/website-chat\/\">Google My Business website \u2013 everything you need to know<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/google-my-business-categories-a-short-guide\/\">Google My Business categories<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/the-7-steps-to-lead-generation-with-google-my-business\/\">The 7 steps to lead generation with Google My Business<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/how-to-verify-my-business-on-google\/\">How to verify my business on Google<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">Optimize Google My Business for lead generation<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/8-easy-steps-for-google-maps-optimization\/\">8 easy steps for Google Maps optimization<\/a><\/li>\n        <\/ul>\n        <p>Google My Business Related Training<\/p>\n        <ul style=\"margin-bottom: 25px;\">\n            <li><a href=\"https:\/\/birdeye.com\/blog\/guide-to-google-my-business-short-link\/\">A guide to creating a Google reviews link for your Google Business Profile<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/google-knowledge-panel\/\">Google knowledge panel: What you need to know<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/how-to-set-up-google-click-to-message-step-by-step-guide-for-local-businesses\/\">How to set up Google click-to-message (step-by-step guide for local businesses)<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/google-maps-marketing\/\">How to grow your company with Google Maps marketing<\/a><\/li><\/ul>\n<ul style=\"margin-bottom: 25px;\"><li><a href=\"https:\/\/birdeye.com\/blog\/how-to-use-the-google-my-business-app-to-drive-growth\/\">A short guide to the Google My Business app<\/a><\/li>            \n        <\/ul>\n    <\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0Google My Business suspension occurs when Google restricts or removes access to a Google Business Profile, often because something about the listing, verification, or policy compliance triggers enforcement action. Summary A Google Business Profile (formerly Google My Business) is more than an online listing. It is a direct line to local customers through Search and [&hellip;]<\/p>\n","protected":false},"author":87,"featured_media":53670,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8570],"tags":[],"class_list":["post-26749","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-business-profile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to fix a Google Business Profile suspension | Birdeye<\/title>\n<meta name=\"description\" content=\"Facing a Google My Business suspension? Don&#039;t worry, it&#039;s fixable. 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Here&#039;s what you can do to get your GMB listing back up. \u2713 Learn today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/\" \/>\n<meta property=\"og:site_name\" content=\"#1 Agentic Marketing Platform for Multi-Location Brands\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BirdeyeReviews\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-05T01:59:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T13:43:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Feature-image-How-to-fix-a-Google-My-Business-suspension.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1728\" \/>\n\t<meta property=\"og:image:height\" content=\"903\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Shruti Dugar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Birdeye_\" \/>\n<meta name=\"twitter:site\" content=\"@Birdeye_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shruti Dugar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/\"},\"author\":{\"name\":\"Shruti Dugar\",\"@id\":\"https:\/\/birdeye.com\/blog\/#\/schema\/person\/4fc9a289999fec7da4ad7cce57094049\"},\"headline\":\"How to fix a Google My Business suspension\",\"datePublished\":\"2020-02-05T01:59:29+00:00\",\"dateModified\":\"2026-03-11T13:43:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/\"},\"wordCount\":2154,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/birdeye.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Feature-image-How-to-fix-a-Google-My-Business-suspension.jpg\",\"articleSection\":[\"Google Business Profile\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/#respond\"]}],\"accessibilityFeature\":[\"tableOfContents\"]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/\",\"url\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/\",\"name\":\"How to fix a Google Business Profile suspension | Birdeye\",\"isPartOf\":{\"@id\":\"https:\/\/birdeye.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/birdeye.com\/blog\/google-my-business-suspension\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Feature-image-How-to-fix-a-Google-My-Business-suspension.jpg\",\"datePublished\":\"2020-02-05T01:59:29+00:00\",\"dateModified\":\"2026-03-11T13:43:27+00:00\",\"description\":\"Facing a Google My Business suspension? 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