{"id":26884,"date":"2020-02-15T19:40:08","date_gmt":"2020-02-16T03:40:08","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=26884"},"modified":"2026-03-25T09:10:15","modified_gmt":"2026-03-25T16:10:15","slug":"texting-from-landline","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/texting-from-landline\/","title":{"rendered":"A simple guide to texting from landline"},"content":{"rendered":"\n<p>Texting from a landline allows businesses to send and receive SMS messages using their existing business phone number by enabling it through a messaging platform. This helps businesses communicate with customers more efficiently, improve response rates, and manage conversations without relying solely on calls.<\/p>\n\n\n\n<p><strong>Summary<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Texting has become one of the most effective communication channels for businesses, with significantly higher open and response rates compared to email. Enabling texting from a landline allows businesses to modernize their communication without changing their existing phone number.<br><br>By making a landline textable, businesses can send reminders, respond to customer inquiries, and manage conversations more conveniently from a single system. However, to make the most of this channel, it\u2019s important to follow best practices like personalization, timely responses, and compliance with messaging regulations such as 10DLC.<\/pre>\n\n\n\n<p>In this blog, we covered how landline texting works, why it matters, how to set it up, and the key guidelines businesses should follow to use it effectively.<\/p>\n\n\n\n<div id=\"birdeye-youtube-WUygZjlUPc8\" class=\"ytvideo-container\"><\/div>\n<script>\n  var youtube = document.getElementById(\"birdeye-youtube-WUygZjlUPc8\"); \n  var img = document.createElement(\"img\");\n  img.setAttribute(\"src\", \"https:\/\/i.ytimg.com\/vi\/WUygZjlUPc8\/maxresdefault.jpg\");\n  img.setAttribute(\"class\", \"be-yt-thumb\");\n  img.setAttribute(\"width\", \"815\");\n  img.setAttribute(\"height\", \"458\");\n  img.setAttribute(\"alt\", \"A Simple Guide to Texting from Landline\");\n  \n  var playIcon  = document.createElement(\"div\");\n  playIcon.setAttribute(\"class\",\"play-icon\"); \/\/to add play icon on top of the image\n\n  var playBtn  = document.createElement(\"div\");\n  playBtn.setAttribute(\"class\",\"play-btn\");\n  var iconWrapper  = document.createElement(\"i\");\n  iconWrapper.setAttribute(\"class\",\"icon-wrapper\");\n\n  var iconImage = document.createElement(\"img\");\n  iconImage.setAttribute(\"src\", \"https:\/\/cdn2.birdeye.com\/version2\/v3\/components\/video\/play-btn-transparent.svg\");\n  iconImage.setAttribute(\"width\", \"80\");\n  iconImage.setAttribute(\"height\", \"80\");\n  iconImage.setAttribute(\"alt\", \"A Simple Guide to Texting from Landline Video play icon\");\n\n  youtube.appendChild(img);\n  iconWrapper.appendChild(iconImage);\n  playBtn.appendChild(iconWrapper);\n  playIcon.appendChild(playBtn);\n  youtube.appendChild(playIcon);\n  \n  \/\/ Attach an onclick event to the YouTube Thumbnail\n  youtube.onclick = function() {\n \n    \/\/ Create an iFrame with autoplay set to true\n    var iframe = document.createElement(\"iframe\");\n    iframe.setAttribute(\"src\", \"https:\/\/www.youtube.com\/embed\/WUygZjlUPc8?rel=0&modestbranding=1&autohide=1&showinfo=0&controls=0&autoplay=1&border=0&wmode=opaque&enablejsapi=1\"); \n    var iframeWidth = document.querySelector('.ytvideo-container').clientWidth;\n    var iframeHeight = document.querySelector('.ytvideo-container').clientHeight;\n    iframe.setAttribute(\"style\", \"width:\"+ iframeWidth + \"px;height:\" + iframeHeight + \"px\");\n    iframe.setAttribute(\"allow\", \"autoplay\");\n\n    \/\/ Replace the YouTube thumbnail with YouTube HTML5 Player\n    this.parentNode.replaceChild(iframe, this);\n  }; \n<\/script><script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Landline texting: A simple guide to get you started\",\n  \"description\": \"[Free Guide] https:\/\/bit.ly\/3S076T5 - 8 tips for a successful SMS marketing campaign  Landline texting allows you to send and receive text messages from customers using your business\u2019s phone number. According to research, texting with a business is the customer\u2019s preferred channel of communication.   Studies also show that the open rate for text messages is more than 4x the open rate for emails. While it\u2019s easy to miss an email, customers almost always check their text messages.   In this video, we\u2019ll explain why texting from your landline matters and how your business can get started today.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/WUygZjlUPc8\/default.jpg\",\n  \"uploadDate\": \"2022-11-22T20:20:30Z\",\n  \"duration\": \"PT3M52S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/WUygZjlUPc8\",\n  \"interactionCount\": \"73\"\n}<\/script>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-why-should-businesses-enable-texting-from-landline-nbsp\" data-level=\"2\">Why should businesses enable texting from landline?\u00a0<\/a><\/li><li><a href=\"#h-can-landlines-receive-text-messages-nbsp\" data-level=\"2\">Can landlines receive text messages?\u00a0<\/a><\/li><li><a href=\"#h-how-does-texting-from-landline-work-nbsp\" data-level=\"2\">How does texting from landline work?\u00a0<\/a><\/li><li><a href=\"#h-guidelines-for-texting-from-landline\" data-level=\"2\">Guidelines for texting from landline<\/a><ul><li><a href=\"#h-10dlc-compliance-nbsp\" data-level=\"3\">10DLC Compliance\u00a0<\/a><\/li><li><a href=\"#h-give-your-customers-the-option-to-opt-out-nbsp\" data-level=\"3\">Give your customers the option to opt-out\u00a0<\/a><\/li><li><a href=\"#h-personalize-your-interactions-nbsp\" data-level=\"3\">Personalize your interactions\u00a0<\/a><\/li><li><a href=\"#h-monitor-the-responses-nbsp\" data-level=\"3\">Monitor the responses\u00a0<\/a><\/li><\/ul><\/li><li><a href=\"#h-frequently-asked-questions-about-texting-from-landline-nbsp\" data-level=\"2\">Frequently asked questions about texting from landline\u00a0<\/a><\/li><li><a href=\"#h-manage-customer-conversations-with-birdeye-nbsp\" data-level=\"2\">Manage customer conversations with Birdeye\u00a0<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-should-businesses-enable-texting-from-landline-nbsp\">Why should businesses enable texting from landline?&nbsp;<\/h2>\n\n\n\n<p>Studies show that the <a href=\"https:\/\/blog.rebrandly.com\/12-sms-text-message-marketing-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">open rate for text messages is more than 4x the open rate for emails<\/a>. While it\u2019s easy to miss an email, customers almost always check their text messages. And texting from a landline makes sure that customers do not block your message, not recognizing the number.&nbsp;<\/p>\n\n\n\n<p>Adding text capabilities to your official business landline numbers means:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communicating is more convenient for the business owner. You don\u2019t have to drop what you\u2019re doing to take a customer\u2019s call. You can text your customers while you\u2019re taking care of your business.&nbsp;<\/li>\n\n\n\n<li>Sending <a href=\"https:\/\/birdeye.com\/mass-texting\/\">mass text messages<\/a> with links and preformatted templates is easier&nbsp;<\/li>\n\n\n\n<li>You can keep track of all official individual communication chains that arise from the mass communication<\/li>\n\n\n\n<li>You can send appointment reminders, confirmations, and payment links from your computer&nbsp;<\/li>\n\n\n\n<li>Access all official communications from a single device than juggling multiple devices&nbsp;<\/li>\n\n\n\n<li>You can automate messages based on rules such as completion of payment, <a href=\"https:\/\/birdeye.com\/blog\/sms-text-message-survey\/\">survey responses<\/a> or appointment requests from your official number.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-can-landlines-receive-text-messages-nbsp\">Can landlines receive text messages?&nbsp;<\/h2>\n\n\n\n<p>Landlines cannot receive text messages by default, as they are stationary phones traditionally used only for calling.&nbsp;<\/p>\n\n\n\n<p>That is why landline and text messages sound like an unlikely combination, but times have changed. Customers can now text a business on their landline number, which is usually the go-to number on all <a href=\"https:\/\/birdeye.com\/blog\/business-listing-management\/\">business listings<\/a>, with a small process.&nbsp;<\/p>\n\n\n\n<p>Yes, businesses can make their landline number textable with a service like Birdeye that can enable the texting provisions on their phone number by making it compliant for 10DLC messaging.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Once that is done, customers can text a landline number, and businesses will be able to receive and <a href=\"https:\/\/birdeye.com\/blog\/texting-from-computer\/\">respond to them via a computer<\/a> or a mobile device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-texting-from-landline-work-nbsp\">How does texting from landline work?&nbsp;<\/h2>\n\n\n\n<p>Once you have enabled texting on your landline number, customers can send messages to you. The next step in the process is to understand how to initiate conversations from this number and respond to incoming messages.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"686\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting-1024x686.jpg\" alt=\"Image showing the convenience of texting for a business\" class=\"wp-image-49305\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting-1024x686.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting-300x201.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting-768x515.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting-810x543.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting-1140x764.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/landline-texting.jpg 1146w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>To enable texting on your landline,&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sign up for a <a href=\"https:\/\/birdeye.com\/pricing\/\">cost-effective service like Birdeye<\/a> that allows you to do that. Birdeye can enable texting on your landline number with a quick verification call once you have signed up for the service.&nbsp;<\/li>\n\n\n\n<li>Set up your account. Birdeye integrates with 400+ systems, making it easier for businesses to import contacts and other vital information.&nbsp;<\/li>\n\n\n\n<li>Choose between an individual contact or a list of contacts to send messages to.&nbsp;<\/li>\n\n\n\n<li>Compose your message<\/li>\n\n\n\n<li>Hit send&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Once you have done this, you can view a copy of your messages in your Birdeye Inbox, where the replies will also land.&nbsp;<\/p>\n\n\n\n<p>As soon as a message comes in, Birdeye will notify you, and you can start communicating with your customer using a computer or a mobile phone. You can also set up an auto-response to show your customers you are present and working on their queries.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"921\" height=\"602\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Enable-text-messaging.jpg\" alt=\"Image showing how to enable text messaging on landline\" class=\"wp-image-32480\" style=\"width:505px;height:330px\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Enable-text-messaging.jpg 921w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Enable-text-messaging-300x196.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Enable-text-messaging-768x502.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Enable-text-messaging-810x529.jpg 810w\" sizes=\"(max-width: 921px) 100vw, 921px\" \/><\/figure>\n<\/div>\n\n\n<p>A quick note:&nbsp; While landline phones can be enabled for text messaging, VoIP phones cannot. If you\u2019re not sure what that is, think of it this way: a VoIP phone is a phone that needs the Internet to work. If your phone doesn\u2019t need the Internet, you should be able to connect your phone to Birdeye Messaging.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-guidelines-for-texting-from-landline\">Guidelines for texting from landline<\/h2>\n\n\n\n<p>Now that you can leverage <a href=\"https:\/\/birdeye.com\/blog\/business-text-messaging-for-marketing\/\">text message marketing for your business<\/a> from your landline, you must do it right. While customers prefer the convenience of text messages, you can\u2019t over spam or send text messages at the wrong time.&nbsp;<\/p>\n\n\n\n<p>To help you leverage this marketing channel, follow these landline texting best practices:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-10dlc-compliance-nbsp\">10DLC Compliance&nbsp;<\/h3>\n\n\n\n<p>&nbsp;To avoid spamming customers from unregistered numbers, wireless carriers have implemented a best practice for businesses. Businesses must register an A2P 10DLC (Application-to-person Digital Long Code) regulation to continue texting customers.&nbsp;<\/p>\n\n\n\n<p>For businesses in the United States, this regulation determines how wireless carriers impose restrictions on message volume, delivery rate, and spam regulations on them.&nbsp;<\/p>\n\n\n\n<p>Registering for 10DLC builds trust in your business via transparency on who is sending the message and what is the content.&nbsp;<\/p>\n\n\n\n<p>Failure to comply can lead to wireless carriers blocking messages from businesses to customers and that is a scenario all businesses must avoid.&nbsp;<\/p>\n\n\n\n<p>To know more about <a href=\"https:\/\/birdeye.com\/blog\/10dlc\/\">10DLC<\/a>, read our detailed blog on the subject.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-give-your-customers-the-option-to-opt-out-nbsp\">Give your customers the option to opt-out&nbsp;<\/h3>\n\n\n\n<p>Some of your customers might not want to be contacted via text messages. Make sure that they have an easy out, so they don\u2019t become frustrated with your business.&nbsp;<\/p>\n\n\n\n<p>Include a button where customers can opt out of your texts. To prevent customers from wanting to opt out in the first place, make sure they understand from the beginning how often you\u2019ll be contacting them and why.&nbsp;<\/p>\n\n\n\n<p>In the United States, you can only text customers between 8 am to 8 pm, so make sure you follow these rules and the service you use does not send automated messages in this timeframe, like Birdeye.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-personalize-your-interactions-nbsp\">Personalize your interactions&nbsp;<\/h3>\n\n\n\n<p>Customers won\u2019t answer a generic text message that seems like spam. That\u2019s why it\u2019s important to make sure that your texts are personalized. Remember, texts that connect with your customers have a higher chance of being opened and answered.&nbsp;<\/p>\n\n\n\n<p>Use services that allow you to customize templates, add unique information, and send pertinent text messages in one click.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-monitor-the-responses-nbsp\">Monitor the responses&nbsp;<\/h3>\n\n\n\n<p>When you start a new communication channel, you must be also available to respond to customers instantly. No one likes a one-way communication process, especially not customers who expect a high level of service from every business.&nbsp;<\/p>\n\n\n\n<p>For best results,&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up alerts so that you can know whenever a message comes in<\/li>\n\n\n\n<li>Set up automated responses that tell customers an estimated time of response for every message&nbsp;<\/li>\n\n\n\n<li>Use a service like Birdeye that helps you create templated responses for your frequently asked questions&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\" data-type=\"re-block\" data-name=\"narrow_sendtextstocontacts_28514_banner\"><a href=\"https:\/\/birdeye.com\/mass-texting\/\"><img decoding=\"async\" width=\"1647\" height=\"143\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers.png\" data-clicktag=\"narrow_sendtextstocontacts_28514_banner\" alt=\"\" class=\"wp-image-28513\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers.png 1647w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers-300x26.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers-1024x89.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers-768x67.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers-1536x133.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers-810x70.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Send-text-messages-to-a-large-number-of-customers-1140x99.png 1140w\" sizes=\"(max-width: 1647px) 100vw, 1647px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions-about-texting-from-landline-nbsp\">Frequently asked questions about texting from landline&nbsp;<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1581823966162\"><strong class=\"schema-faq-question\">Can I use my existing landline phone for text messaging?<\/strong> <p class=\"schema-faq-answer\"> Yes. With a service like Birdeye, you will be able to use your existing landline to send text messages to your customers.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1581823976296\"><strong class=\"schema-faq-question\">Can landline phones send text messages?<\/strong> <p class=\"schema-faq-answer\">While a landline phone can\u2019t send text messages, a landline number can be enabled to text with a service like Birdeye.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1581823986110\"><strong class=\"schema-faq-question\">Will landline texting change the way I use my landline today for voice?<\/strong> <p class=\"schema-faq-answer\">No, the use of voice calls will not be changed in any way.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1581824001270\"><strong class=\"schema-faq-question\">Will enabling landline texting change my current billing with my phone carrier?<\/strong> <p class=\"schema-faq-answer\">No, it does not change anything attached to your carrier billing or terms.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1581824023489\"><strong class=\"schema-faq-question\">Is there any special hardware or technical expertise needed to enable landline texting?<\/strong> <p class=\"schema-faq-answer\">No, Birdeye ensures you do not need any special hardware or technical expertise to set up the service on your business landline.<\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-manage-customer-conversations-with-birdeye-nbsp\">Manage customer conversations with Birdeye&nbsp;<\/h2>\n\n\n\n<p>Enabling texting on your landline is only part of the solution. As message volume grows, brands need a way to respond faster, stay organized, and deliver consistent customer experiences across every interaction.<\/p>\n\n\n\n<p>Birdeye is the #1 <strong>Agentic Marketing Platform<\/strong> built for multi-location brands that want to move beyond basic texting and deliver fast, consistent, and high-quality customer communication at scale.<\/p>\n\n\n\n<p>Birdeye <a href=\"https:\/\/birdeye.com\/messaging\/\\\">Messaging AI<\/a> helps brands manage and scale customer conversations across channels, while continuing to use their existing landline number. Birdeye\u2019s Messaging AI Agents work around the clock to capture new leads, segment audiences, and send tailored messages that drive engagement across SMS, webchat, email, and social channels.<\/p>\n\n\n\n<p>The <strong>Lead Generation Agent<\/strong> ensures you never miss a customer inquiry. It engages customers instantly with context-aware, human-like responses, helping capture and qualify leads the moment they reach out.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"812\" height=\"377\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-588.png\" alt=\"\" class=\"wp-image-69755\" style=\"width:840px;height:auto\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-588.png 812w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-588-300x139.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-588-768x357.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-588-810x376.png 810w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/><\/figure>\n\n\n\n<p>The <strong>Contact Segmentation Agent<\/strong> automatically identifies and organizes your audiences using real-time data. This allows organizations to send more relevant and targeted messages, improving engagement and communication efficiency.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"812\" height=\"293\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-589.png\" alt=\"\" class=\"wp-image-69756\" style=\"width:840px;height:auto\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-589.png 812w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-589-300x108.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-589-768x277.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-589-810x292.png 810w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/><\/figure>\n\n\n\n<p>The <strong>Template Design Agent<\/strong> helps you create on-brand messages quickly. It generates ready-to-use templates for texts, emails, and campaigns, enabling faster responses without relying on manual drafting or design support.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"812\" height=\"332\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-590.png\" alt=\"\" class=\"wp-image-69757\" style=\"width:840px;height:auto\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-590.png 812w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-590-300x123.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-590-768x314.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-590-810x331.png 810w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/><\/figure>\n\n\n\n<p>All conversations are managed through a unified inbox, where messages from SMS, email, webchat, and social platforms are organized in one place. Teams can respond efficiently, track conversations, and ensure no message goes unanswered.<\/p>\n\n\n\n<p>With Messaging AI, brands can move beyond basic texting and build a more structured, responsive, and scalable communication system, making it easier to engage customers, manage conversations, and improve overall experience.<\/p>\n\n\n\n<p>Want to see how you can manage landline texting and customer conversations more efficiently? Watch a <a href=\"https:\/\/birdeye.com\/free-demo\/\">free demo<\/a> to see Birdeye in action.<gwmw style=\"display:none;\"><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/free-demo\/\"><img decoding=\"async\" width=\"1024\" height=\"269\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular-1024x269.png\" alt=\"CTA banner for watch demo\" class=\"wp-image-46167\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular-1024x269.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular-300x79.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular-768x202.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular-810x213.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular-1140x300.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular.png 1520w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Texting from a landline allows businesses to send and receive SMS messages using their existing business phone number by enabling it through a messaging platform. This helps businesses communicate with customers more efficiently, improve response rates, and manage conversations without relying solely on calls. Summary Texting has become one of the most effective communication channels [&hellip;]<\/p>\n","protected":false},"author":100,"featured_media":49306,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9721],"tags":[],"class_list":["post-26884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-text-messaging"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A simple guide to texting from landline | Birdeye<\/title>\n<meta name=\"description\" content=\"Here&#039;s what you need to know about texting from a landline to effectively connect with your customers. \u2713 Learn today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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